253

Customer Care Executive Graduate Jobs in Delhi

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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
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  • 0 - 1 yrs
  • Delhi
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Cold Calling
We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers over phone, email, or chat to address their questions and concerns promptly.- **Provide Product Information:** Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- **Resolve Issues:** Identify problems faced by customers and work towards effective solutions to enhance their experience.- **Maintain Records:** Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- **Collaborate with Team Members:** Work closely with other team members to share knowledge and strategies for better customer service.**Required Skills and Expectations:**- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.
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Opening For CRM Executive

SR Expert Services LLP

  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Delhi
Clinet Handling Client Retention CRM MIS Reporting Customer Care Customer Relationship Communication Skills Customer Support
6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution
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Front Office Executive - Delhi (Female)

Mass Management Services Pvt. Ltd.

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Receptionist Activities Coordination Skills Administrative Skills Customer Service Telephone Handling
Front office and visitor management:Greet and assist visitors in a professional and friendly manner.Answer, screen, and direct incoming phone calls to the appropriate personnel.Operate the switchboard and provide basic information.Manage and maintain a tidy and presentable reception area.Administrative support:Schedule meetings and appointments.Handle incoming and outgoing mail, courier services, and deliveries.Office operations:Support management with various administrative tasks as needed.Handle other duties assigned by the manager. Proven work experience as a receptionist, front office representative, or similar role.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong written and verbal communication skills.JOB LOCATION: Vasant Kunj, South Delhi
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Delhi
Retail Sales Customer Handling
Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.
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  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Kirti Nagar Delhi
Outbound Calling Customer Care Voice Process International BPO International Voice Process International Voice BPO Call Center Call Center
WE ARE HIRING - International Voice ProcessUK Process US Process Must Have Excellent UK/US AccentExperience: 1-2 YearsSalary: Up to Rs. 45,000Day & Night Shifts AvailableCab Facility ProvidedFood Facility AvailableApply Now & Boost Your Career!
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Malviya Nagar Delhi
Microsoft Office Customer Service Front Desk Problem Solving Receptionist Activities Convincing Power Presentable Basic Computer Skills OTA Expert
As a Front Office Executive, you will be the first point of contact for visitors and guests at our office located in Malviya Nagar, Delhi. Your key responsibilities include greeting and assisting visitors, managing phone calls and emails, maintaining office cleanliness, and managing appointments and reservations. Additionally, you will be responsible for coordinating with other departments and providing administrative support as needed.The ideal candidate should have a minimum of 1-5 years of experience in a similar role, with excellent communication and interpersonal skills. A graduate degree is required for this position. We are looking for someone who is organized, detail-oriented, and able to multitask effectively in a fast-paced environment. The ability to work independently and as part of a team is essential. Previous experience with office management software and proficiency in Microsoft Office Suite is preferred. We expect the Front Office Executive to represent our company professionally and maintain a welcoming and organized office environment for all visitors and staff.
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  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Okhla Delhi
MIS Customer Support Sales Coordinator Pre Sales Executive Microsoft Office Customer Care Sales Administration Order Processing Coordination Skills Payment Followup
Job Description / Responsibilities *:- Pre-Sales Coordination: activities with sales engineers and customers - Offer submitting, providing technical documents, follow-up and negotiations. - Post sales coordination: Activities such as order approval and processing, timely dispatch of material, dispatch documentation, payment follow-ups. - Searching new customers on internet. - Updating sales ERP software and reporting on very Saturday. - Achieving revenue targets. Payment follow up. - Business - MIS to management on critical parameters.- Monitoring revenue related activities and reporting to Management. - Daily monitoring of LinkedIn account with new information about company. Functional Area of Vacancy *:Understanding of Pre and post sales activities and MIS - Management. Compensation Offered: Salary no bar for deserving candidates.Candidate-s Profile *:- Graduate in any discipline. - Experience of handling pre and post sales activities, preferably in engineering industry. - Good knowledge of MS office and advance excel. - Good Communication and Analytical in approach. - Multitasking capability. - A positive and team person. Self-disciplined. UG qualification *: Graduate in any discipline with very good MS office working knowledge.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Delhi
CRM Customer Service Coordination Skills
Requirement of Front Office Female candidates Candidate must be fluent in EnglishLocation - PitamPura DelhiSalary upto 30kPlease send CV at Email- ami.hrdelhi@gmail.comAMI PLACEMENT SERVICES7255/201 Ajindra Market Shakti nagar chowk Delhi-7Ph 9136333150Kavya Gupta 9312187060Please mention details-Total ExpCurrent CTCExpected CTC
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Vasant Kunj Delhi
Back Office Processing Customer Care Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
Job Description: We are currently seeking a dedicated and efficient individual to join our wealth management firm. Responsibilities include (i) Client Service Requests a. Receive and process client service requests in a timely mannerb. To ensure timely fulfilment of client service requests by liaising with various AMC (Asset Management Companies) and other service providers.c. Track and monitor the status of service requests to ensure timely completion(ii) Back Office reporting a. Maintain accurate records of client interactions and transactions. b. Prepare regular reports on client engagement and outreach activities. c. Update client profiles and ensure compliance with regulatory requirements.(iii) Making calls to set up appointments and meetings a. Co-ordinate and schedule meetings with prospective and existing clients.b. Manage calendar for our founder and ensure optimal scheduling efficiency.c. Provide necessary information and materials to clients in preparation for the meetingsThe ideal candidate will be organized, detail-oriented, and adept at managing client inquiries promptly. Strong communication skills and a keen understanding or willingness to learn about the financial markets will be beneficial.
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Interview For BPO Executive || B.Com - Freshers

Rightfit Resources OPC Pvt. Ltd.

Active Listening Excellent Verbal and Written Communication Customer Service Orientation Problem-solving Empathy Patience Time Management Multitasking Computer Proficiency Data Entry Accuracy Adaptability Teamwork Stress Management and Positive Attitude.
Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Fresher hiring for Operational Executive

Scinext Group Skills & Technology Private Limited

Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
Operational Executive plays a crucial role in managing the day-to-day operations of a business. They are responsible for ensuring smooth workflow, efficient coordination, and timely delivery of services to customers. The primary responsibilities of an Operational Executive include:1. Providing excellent customer care by addressing customer queries, complaints, and feedback in a timely and professional manner.2. Handling back-office processing tasks such as data entry, documentation, and record-keeping to support the operational activities of the business.
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Hiring For Field Sales Executive

JOB24by7 Recruitment Consultancy Services

  • 2 - 3 yrs
  • Delhi
B2B Sales Lead Generation Sales Strategy Development Traditional Marketing Market Research Data Analysis Customer Acquisition Competitive Market Analysis Negotiation Client Handling
Sales and Marketing skillsExcellent communication and negotiation skillsAbility to build and maintain strong relationships with customersExperience conducting market research and analyzing dataSelf-motivated and able to work independently and remotelyAbility to generate leadsProven experience in sales and marketing (preferably B2B or B2C)
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Front Office Executive (Full Time)

Sustainable Luxury Gravity Global

  • 2 - 5 yrs
  • Chanakyapuri Delhi
Microsoft Office Customer Service Receptionist Activities Convincing Power Interpersonal Skills Telephone Handling Administrative Skills Presentable Basic Computer Skills Coordination Skills Problem Solving Front Desk Data Management
Greeting and welcoming guests or visitors. Respond to inquiries and provide information. Handle check-in and check-out procedures. Processed payments. Manages reservations. Maintaining guest records. Handling mail and packages. Answering phones and taking messages. Scheduling meetings and appointments. Troubleshooting guest issues. Performing basic office tasks such as copying, scanning, and filing. Promoting the business and its services. Maintaining a clean and presentable work environment Resolving conflicts and complaints.
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Proficiency in English International BPO Customer Service BPO
Role DescriptionThis is a full-time on-site role for a Lead Generation Executive. The role involves generating new leads, conducting market research, effective communication, and driving sales initiatives to support business growth and development.Process - Australian Process (Solar)Salary upto - 25k per month in hand+ IncentivesTime - 5:30 Am - 2:30 Pm ( 1 side cab facility )RequirementMust have minimum 6 months experience, preferable in an international processMust have good communication skillsNo sales close target - only lead generationBenefitsFixed salary + incentivesCab facility1 time meal available Pf + EsicDrop your resume at info@smartcloudhr.com
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Customer Care Customer Support Non Voice Process Chat Support
Job Summary:We are seeking a detail-oriented and empathetic Email & Chat Support Specialist to join our customer support team. In this role, youll be the first point of contact for our customers via email and chat, providing timely, accurate, and helpful assistance. The ideal candidate will be a clear communicator with strong writing skills, excellent problem-solving abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:Respond to customer inquiries via email and live chat in a professional, friendly, and timely manner.Troubleshoot customer issues and guide them through solutions or escalate to the appropriate team when necessary.Accurately document all interactions and customer feedback.Maintain deep knowledge of company products, services, and policies.Meet or exceed KPIs related to response time, customer satisfaction, and resolution rates.Collaborate with team members to ensure consistent and efficient support.Identify trends in customer issues and suggest improvements to internal processes or FAQs.Stay up to date with product updates and process changes.Requirements:Proven experience in a customer support role (email/chat-based preferred).Excellent written communication and interpersonal skills.Strong typing speed and attention to detail.Ability to multitask, prioritize, and manage time effectively.Comfortable working independently and in a team-oriented environment.Familiarity with support tools such as Zendesk, Intercom, Freshdesk, or similar platforms is a plus.High school diploma or equivalent (college degree preferred).Preferred Qualifications:Experience supporting SaaS, e-commerce, or tech products.Multilingual abilities are a plus.Availability to work flexible hours, including weekends or holidays if needed.Let me know if you'd like to tailor this for a specific industry or company vibestartup, corporate, luxury brand, etc.
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Customer Care Executive

PRINTOGRAFIK PACKAGING INDIA PVT LTD

  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Naraina Delhi
Customer Handling Order Processing Email Writing Handling Calls Customer Relationship Customer Service Customer Support Customer Management Customer Communication
Handle ClientsReply on EmailsProcess OrdersNo Sales & No MarketingBack Office Support
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills Coordination Skills Data Management
The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Marketing Outbound Calling Retail Sales Direct Sales Lead Generation Problem Solving Technical Sales Inside Sales Negotiation Skills Cold Calling Pressure Handling Client Management Customer Communication Sales Business Development
As an Inside Sales Executive, you will be responsible for generating leads, qualifying prospects, and closing sales deals over the phone or through virtual meetings. You will work closely with the sales team to understand customer needs and provide product information.Key responsibilities include making outbound calls to potential customers, following up on leads generated through marketing campaigns, maintaining a database of prospects, and achieving sales targets set by the company.The ideal candidate should have a minimum of 1-5 years of experience in sales, preferably in a B2B setting. A graduate degree is required for this role. Strong communication and negotiation skills are a must, along with the ability to work independently and as part of a team. Attention to detail, time management skills, and a proactive approach to sales are also essential for success in this position.Overall, we are looking for a driven and results-oriented individual who is passionate about sales and eager to contribute to the growth of our business.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Delhi
Data Management Coordination Skills MS Office Word Microsoft Excel Advance Excel Customer Care Data Entry Good Communication Skills Email Writing
Job Responsibility-To Handle the Data of the company. Eligibility-Graduate or Non Graduate1.Good Communication Skills2.Interactive3.Should be able to work under Pressure4. Adaptive Nature5. Good knowledge of excel6. Good knowledge of Gmail.
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Client Servicing Executive

Weblink.In Pvt. Ltd

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Good Interpersonal Written and Oral Communication Skills Basic Knowledge Of Web Technologies Client Servicing Executive Client Coordinator Customer Service Client Relationship Customer Relationship Customer Support Project Management Project Coordinator Project Analyst Walk in
Job description - Client Servicing Executive (Client Coordinator, B2B Industry) Your responsibilities at the company will include:Day to day interactions with the client. Understanding client requirements and coordinating with the various teams in the organization (like Content, Design and Tech) to get the job completed on schedule.Coordinate with client for Project updates Closure. Project Management end to end deliverable's for the client being handled at all the stages Requirements :Minimum Experience- 2- 3 Years (Must have Experience in interacting with clients ) A bachelors degree in related field. Good interpersonal and written and oral communication skills. Ability to multi-task, prioritize, and manage time.Basic knowledge of Web technologies Web and Social Skills (Domain/Sub-Domain)Good knowledge and understanding of ComputerLocation - Delhi
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