117

Customer Care Executive Graduate Experience Jobs in Bangalore

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  • 1 - 2 yrs
  • 100.0 Lac/Yr
  • Bangalore
Customer Care Customer Support
Job Title: Tele Caller Executive (Urgent Hiring - 100 Positions)Job Location: Work from OfficeHiring Type: Immediate RequirementLanguage Requirement (Mandatory)Tamil - 30 PositionsKannada - 50 PositionsMalayalam - 20 PositionsJob ResponsibilitiesMake outbound and inbound calls to customers.Handle customer queries and provide required information.Follow up with customers for payments / services as per process.Maintain accurate call records and update system data.Achieve daily calling and performance targets.Ensure professional and polite communication with customers.Adhere to company compliance and calling guidelines.Eligibility CriteriaQualification: PUC / GraduateFreshers & Experienced candidates can apply.Good communication skills in required regional language.Basic computer knowledge required.DRA Certified candidates preferred (for higher salary slab).Candidates with collections / sales / customer support experience will be an added advantage.Salary Structure.
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  • 3 - 5 yrs
  • 5.0 Lac/Yr
  • Kadubeesanahalli Bangalore
Client Retention Clinet Handling CRM Customer Support Customer Handling CRM Strategy MS CRM Communication Skills Customer Relationship Post Sales Real Estate Sales
As a CRM Executive, you will play a vital role in managing customer relationships and enhancing their experience with our company. Your primary responsibilities will include:- **Customer Interaction**: Engage with customers to understand their needs, resolve issues, and provide ongoing support. This helps in building strong relationships and ensuring customer satisfaction.- **Data Management**: Maintain and update customer records in the CRM system. Accurate data management allows for effective tracking of customer interactions and better decision-making.- **Reporting and Analysis**: Prepare regular reports on customer feedback and behavior trends. Analyzing this data helps identify areas for improvement and informs strategy development.- **Collaboration**: Work closely with sales and marketing teams to align on customer insights and strategies. This collaboration ensures a unified approach to customer engagement and support.- **Training and Support**: Assist in training staff on CRM systems and processes. Ensuring that the team is well-versed in using the CRM helps maximize its effectiveness.To succeed in this role, you should have 3 to 5 years of experience in customer relationship management. You must possess strong communication skills to effectively interact with customers and team members. Proficiency in CRM software is essential, as is the ability to analyze data and generate reports. Being detail-oriented and organized will help you manage multiple tasks efficiently. Your problem-solving skills will be invaluable in addressing customer concerns and improving overall satisfaction.
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  • 2 - 3 yrs
  • Bangalore
Email Etiquette Gmail Team Collaboration Customer Service Problem Solving Data Entry Communication Skills
We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.**Key Responsibilities:**- **Respond to Customer Emails:** You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- **Resolve Issues:** Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- **Document Interactions:** Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- **Collaborate with Team:** Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- **Follow Up:** Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.**Required Skills and Expectations:**Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.
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  • 2 - 8 yrs
  • 4.5 Lac/Yr
  • BTM Layout Bangalore
Client Handling Tele Caller Customer Service Sales
Roles & Responsibilities:* Make outbound calls to prospective clients from provided leads* Explain project details clearly and generate interest* Schedule appointments for site visits and follow up regularly* Maintain a daily record of calls and outcomes* Handle inbound inquiries professionally and convert leads into prospects* Coordinate with the sales team for timely follow-ups* Share project information through WhatsApp, SMS, or email* Provide excellent customer service and resolve queries promptly Qualifications:* Minimum PUC/12th pass or Bachelors degree in any stream* 2 years of experience in telecalling, customer service, or sales* Fluency in Kannada, Hindi, and English is mandatory* Good verbal communication and convincing skills* Basic knowledge of MS Excel and CRM tools is a plus
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  • 1 - 4 yrs
  • 6.0 Lac/Yr
  • Kudlu Gate Bangalore
Customer Relationship Customer Care Customer Service Domestic BPO Inbound Calls Good Communication Skills
WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431
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  • 1 yrs
  • 5.5 Lac/Yr
  • HSR Layout Bangalore
Customer Care Customer Support Customer Handling Customer Service Customer Relationship Good Communication Skills Inbound Calls BPO Voice Telephone Handling
Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.
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  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Inquiries Complaint Management Customer Complaints Troubleshooting Skills Systems Applications and Products Keep Records Of Customer Interactions Transactions and Feedback.
- Handling customer inquiries: Responding to customer questions and concerns in a timely and professional manner.- Complaint management: Addressing and resolving customer complaints effectively to ensure customer satisfaction.- Troubleshooting skills: Ability to identify and resolve issues related to products or services promptly.- Systems Applications And Products (SAP): Familiarity with SAP software for managing customer interactions and transactions.- Keeping records of customer interactions: Documenting all customer communication, transactions, and feedback for future reference.Required skills and expectations:1. 1-3 years of experience in customer service roles.2. Educational background in B.Com or relevant field.3. Strong communication skills for interacting with customers.4. Ability to handle customer complaints with patience and empathy.5. Proficiency in troubleshooting issues related to products or services.6. Familiarity with SAP software for managing customer interactions.7. Attention to detail for accurately documenting customer interactions and feedback.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • HSR Layout Bangalore
CRM Customer Relationship Telephone Handling Chat Support Good Communication Skills Customer Handling
Job Title: Customer Support ExecutiveSalary Range: 20,000 25,000 per monthExperience Required: Minimum 3 yearsLocation: HSR LayoutJob Type: Full-TimeNote: Preferred Female candidate only.Job Description:We are looking for an experienced Customer Support Executive to join our team. The ideal candidate should have at least 1-3+ years of experience in resolving customer queries, providing excellent support, and ensuring a high level of customer satisfaction.Key Responsibilities:1. Handle inbound and outbound customer queries via phone, email, and chat.2. Resolve customer issues efficiently and professionally.3. Follow up with customers to ensure their issues are resolved to their satisfaction.4. Maintain accurate records of customer interactions and transactions.5. Coordinate with internal teams to escalate and resolve complex issues.6. Maintain a high level of product/service knowledge to provide accurate information.Requirements:1. Minimum 1 year of experience in customer support or a similar role.2. Strong problem-solving and communication skills (both verbal and written).3. Ability to stay calm under pressure and handle difficult situations professionally.4. Good command of English and Kannada5. Good Knowledge in ExcelJob Type: Full-timeExperience:total work: 1 year (Preferred)Work Location: In personJob Type: Full-timeWork Location: In person
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  • 1 - 5 yrs
  • Bangalore
Good Communication Skills Outbound Calling Customer Support
Work from office 5 days working 2 days week off Immediate joinersBoth way Cab facility under 25 KM radius CTC + Incentives+ Allowances
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  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Bangalore
International Voice Outbound Calling Customer Care International BPO Voice Process
We are looking for candidates with excellent communication skills.
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Area Business Executive [pharma Industry Medical Devices]

Sunshine Manpower Solution And Services

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Health Care Services Sales Process Medical Devices Customer Relationship Lead Generation Good Communication Skills
Job Title - Area Business Executive (Pharma Industry Medical Devices)Location: Bangalore, KarnatakaExperience:For Science Background Candidates: Minimum 1 year of experience in the healthcare industry.For Non-Science Background Candidates: Minimum 1.5 years of experience in the healthcare industry.For D. Pharma Candidates: Minimum 1.5 years of relevant healthcare experience.Job Summary:As an Area Business Executive (ABE), you will contribute to driving business growth and supporting healthcare solutions in the medical devices sector. Your role will involve engaging with healthcare professionals and hospital administrators, ensuring the delivery of strategic marketing initiatives and on-ground support to maximize business opportunities in your assigned territory.Role and Responsibilities:Promoting client companys product portfolio of surgical and medical products to healthcare professionals.Product Demonstrations and Technical Support.Cold-Calling and Lead Generation.Application Support for Medical Devices.Generating demand in your designated territory.Comprehensive Coverage and Relationship Building with Doctors and OT staff, based on the classifications and guidelines provided by the company.Implement sales strategies within your designated territory to achieve sales targets.Collect relevant market information and provide timely reports to the Area Business Manager (ABM).Adhere to company systems and values, ensuring a professional and compliant approach in all activities.Key Skills:Strong communication and interpersonal skillsEffective presentation and negotiation abilitiesProven selling expertise with an innovative mindsetProficient in information gathering and analysisHigh learning agility, adaptable to healthcare salesFamiliarity with IT tools for enhanced sales execution
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Technical Customer Support Desktop Support Technical Services Network Troubleshooting
Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity
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Field Sales Executive

Sourcetrendz Consulting Private Limited

  • 1 - 5 yrs
  • 4.3 Lac/Yr
  • Bangalore
Field Sales Business Development Client Acquisition Lead Generation Target Achievement Direct Sales Outdoor Sales Cold Calling Product Demonstration Negotiation Skills Communication Skills Interpersonal Skills Market Research Customer Service Territory Management Relationship Building Time Management Problem-Solving Kannada Communication Hindi Communication English Communication B2B Sales B2C Sales Promotional Activities Dealer Management Distributor Management Networki
We are hiring a Field Sales Executive for Green Tiger Mobility Pvt. Ltd., Bangalore. The role involves promoting and selling electric vehicles, identifying and approaching potential customers through field visits, cold calls, and networking, demonstrating product features, achieving monthly sales targets, maintaining client relationships, collecting market insights, and supporting promotional activities. Candidates should have 1 - 3 years of field sales experience (preferably in EV, automobile, telecom, SIM card, or credit card sales), strong communication skills in Kannada, English, and Hindi, and a proven track record of target achievement. Must own a two-wheeler with a valid driving license and be willing to travel extensively.
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Communication Customer Interaction Technical and Personal Attributes. Effective Communication Active Listening Product Knowledge
Responsible for making and receiving phone calls to promote products or services, gather information, or provide customer support. They communicate with customers, explain product features, handle inquiries
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  • 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Hotel Software Knowledge Proficiency in English Microsoft Office Interpersonal Skills Front Desk Convincing Power Telephone Handling Presentable Basic Computer Skills Customer Service Problem Solving Coordination Skills
Website: https://makhotelbengaluru.in/Responsibilities:Greet guests with a smile and a warm welcome.Handle check-ins, check-outs, and online bookings.Assist guests with inquiries and provide necessary information.Maintain reservation records and manage hotel software.Respond professionally to emails and guest inquiries.Collect and manage guest reviews.Work efficiently for 11-12 hours per shift.Ensure a polite and professional approach to guest communication.Requirements:Fluency in English (Speaking & Writing).Knowledge of hotel management software & computer skills.Experience in handling online bookings and emails.Good communication & customer service skills.Ability to work hard and adapt to long shifts.Prior experience in hotel front desk operations is a plus.
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  • 1 - 4 yrs
  • 3.8 Lac/Yr
  • Malleswaram Bangalore
Customer Care Representative International Process CSE Customer Care Specialist
Company Name - TechbridgeTitle: Customer Support Executive for UK shiftLanguages Preferred - English & Hindi only.Timings : 1:30 PM - 10:30 PM.Location - 79 11th Main road Malleshwaram. Bangalore 560 003Summary:To provide prompt, efficient, and friendly support to customers, ensuring their satisfaction and retention. Responsibilities:Answering Inquiries: Responding to customer inquiries via various channels (phone, email, chat, etc.). Troubleshooting: Identifying and resolving technical issues or problems customers encounter. Providing Solutions: Offering solutions and guidance to customers, ensuring they understand how to use products or services effectively. Product Knowledge: Maintaining a strong understanding of products and services offered by the company. Documentation: Maintaining accurate records of customer interactions and issues. Escalation: Knowing when and how to escalate complex issues to higher levels of support.Feedback: Collecting and reporting customer feedback to improve products and services. Order Processing: Handling order-related inquiries, cancellations, and returns. Skills Required: Minimum Graduates with 6 months to 1 year of experience in International Voice Process, either in Customer Support or SalesCommunication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customersMust be willing to take English Proficiency Test with minimum 75% passing marks. Only then offer letters will be rolled out.
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Front Office Receptionist - Kalyan Nagar Bangalore

Shishuka Children Speciality Hospital

  • 1 - 3 yrs
  • Kalyan Nagar Bangalore
Front Office Executive Billing Receptionist Activities Telephone Handling Computer Skills Customer Communication
*Job Vacancy: Receptionist at Shishuka Childrens Speciality Hospital, Kalyan Nagar, Bangalore*Are you a friendly, organized, and proactive individual looking to join a leading pediatric healthcare facility? Shishuka Childrens Speciality Hospital in Kalyan Nagar, Bangalore, is seeking an *immediate joiner* for the position of *Receptionist*.*Key Responsibilities:*- Greet and assist patients and visitors in a warm and professional manner- Manage front desk operations efficiently- Handle patient registration and appointment scheduling- Answer and direct phone calls promptly- Maintain accurate patient records and documentation- Coordinate with medical and administrative staff as needed*Qualifications & Skills:*- Excellent communication and interpersonal skills- Prior experience as a receptionist or front desk executive preferred- Well-groomed with a professional demeanor- Ability to multitask and work under pressure- Immediate joiners are highly preferred*Join Our Team:*Be part of a caring environment dedicated to children's health and well-being. If you meet the above criteria and can join immediately, we would love to hear from you!*How to Apply:*Please send your updated resume to *ranjtha@shishuka.com* with the subject line Receptionist Application Kalyan Nagar.We look forward to welcoming a passionate and dedicated professional to our team!
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  • 4 - 6 yrs
  • 9.0 Lac/Yr
  • Bangalore
Supply Chain Sales Operations Sales Coordinator Customer Care Assistant Order Fulfillment
About the RoleAs a Sales Operations Executive, you will act as the critical bridge between the Sales team and the Operations/Supply Chain/Manufacturing teams. You will support front-end sales by ensuring that customer requirements are translated smoothly into production and delivery, enabling seamless execution and excellent client experience. Key ResponsibilitiesSales CoordinationProvide support to Sales and KAM teams in terms of RFQ creation , Purchase order , Sales order , Design coordination , Sampling and other internal coordination with Finance , Ops and marketing team .Work closely with the sales team to understand client orders, specifications, and delivery expectations.Review and validate sales orders before handing over to production and operations teams.Internal Communication & HandoverServe as the liaison between sales, supply chain, and manufacturing.Coordinate lead times, order tracking, stock availability, and delivery schedules.Ensure all departments are aligned on customer priorities and timelines.Client Support (Back-End)Provide real-time updates to the sales team or clients on order status, delays, or changes.Help resolve any operational issues affecting fulfillment or dispatch.Process Monitoring & ReportingTrack sales orders from confirmation to delivery.Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc.Support Tools & DocumentationMaintain updated pricing, SKU catalogs, and order templates.Ensure all documentation is accurate and filed correctly (invoices, dispatch notes, etc.). Ideal Candidate Profile4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.Strong understanding of order fulfilment, supply chain basics, and internal process coordination.Excellent communication, follow-up, and organization skills.Proficiency in Excel, Google Sheets, ERP or order-tracking tools
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  • 1 yrs
  • 2.5 Lac/Yr
  • Bangalore
Receptionist Activities Customer Service Telephone Handling Front Desk Presentable Microsoft Office
Candidates with good communication skill - English, Hindi & Kannada, Presentable, able to handle front desk with efficiency, computer literate.
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  • 2 - 3 yrs
  • Bangalore
Back Office Processing Coordination Skills MS Office Word Basic Computers Computer Operations Backend Typing Skills Customer Care Backend Process
Job description: Analyse manpower utility and suggest how manpower can be maximised so that pest control operation is kept fully occupied Ensure that any equipment that is not working is immediately need to inform Admin to repair Offer suggestions on how Operations efficiency can be improved and costs reduced Manage multiple teams of PCOs and Operations Staff Train and oversee work done by any junior Operations Coordinators / Executives Allocate work and responsibility for individual Operations Coordinators / Executives depending on Clients (i.e., MC, GP, Soil) and Regions Dealing and attending with any complaints that clients have appropriately and follow up on any necessary action Train both field staff and office staff on Pest Control Knowledge regularly via classes and workshops Checking the draft report prepare by Ops coordinator/Executive that need to be given to clients (i.e., Rodent Reports, Housekeeping reports, Structural defects Reports) Arrange the regular auditing of all major clients. Coordinate with QA for preparation reports and send to clients Conducting installation of new large/important clients (i.e., factories, large buildings, special cases etc.) Auditing technician teams skills, service procedure Coordinate with QA Deal with any complaints that clients have appropriately and follow up on any necessary action Maintain client data (i.e., changes in frequencies, pests, address, contact details etc) Keep track of PCOs behaviour (i.e., number of complaints received etc) Reply to any client questions promptly (i.e., 24 hours) Ensure that resources (manpower, vehicles, equipment etc. are deployed in the most optimal manner) Manage major clients appropriately Attend to any complaints or site inspections or site overseeing with PCOs (where appropriate) Attend monthly clients meeting Clients orientation to Major clients Monitor daily operations activities, scheduling & manpower Travelling around the pla
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