Customer Care Executive

- handling customer inquiries: responding to customer questions and concerns in a timely and professional manner.

- complaint management: addressing and resolving customer complaints effectively to ensure customer satisfaction.

- troubleshooting skills: ability to identify and resolve issues related to products or services promptly.

- systems applications and products (sap): familiarity with sap software for managing customer interactions and transactions.

- keeping records of customer interactions: documenting all customer communication, transactions, and feedback for future reference.

required skills and expectations:

1. 1-3 years of experience in customer service roles.

2. educational background in or relevant field.

3. strong communication skills for interacting with customers.

4. ability to handle customer complaints with patience and empathy.

5. proficiency in troubleshooting issues related to products or services.

6. familiarity with sap software for managing customer interactions.

7. attention to detail for accurately documenting customer interactions and feedback.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Graduate (B.Com)

• Role

  Customer Care Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office