Front Office Executive

Mak Hotel

2 Years
3 Openings
2.3 - 2.5 Lac/Yr
Posted 2 days ago
Online interview
Bangalore

Key Skills

Hotel Software Knowledge Proficiency in English Microsoft Office Interpersonal Skills Front Desk Convincing Power Telephone Handling Presentable Basic Computer Skills Customer Service Problem Solving Coordination Skills

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Job Description

Website:

Responsibilities:

Greet guests with a smile and a warm welcome.

Handle check-ins, check-outs, and online bookings.

Assist guests with inquiries and provide necessary information.

Maintain reservation records and manage hotel software.

Respond professionally to emails and guest inquiries.

Collect and manage guest reviews.

Work efficiently for 11-12 hours per shift.

Ensure a polite and professional approach to guest communication.

Requirements:

Fluency in English (Speaking & Writing).

Knowledge of hotel management software & computer skills.

Experience in handling online bookings and emails.

Good communication & customer service skills.

Ability to work hard and adapt to long shifts.

Prior experience in hotel front desk operations is a plus.

Experience
2 Years
No. of Openings
3
Education
Bachelor of Hotel Management
Role
Front Office Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Mak Hotel

We are almost 12 years in the hotel industry. We are provided the best guest services. continuously in Bangalore Domlure, our property is a 3-star property. Our hotel is the best staying property in Domlure, Indira Nagar. Kormangala area.