Customer Associate Graduate Experience Jobs in Gurgaon

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Urgent Hiring Customer Success Associate (Special Languages)Location: Gurgaon5 Days Working Rotational ShiftsExperience: Minimum 1 year of international experience requiredWeekly Off: RotationalCab Facility: Both SideLanguages & SalaryHebrew 12 LPAItalian 10 LPADutch 10 LPAGerman 7.2 LPAKey ResponsibilitiesProvide customer success support in one of the above languages.Communicate effectively with international clients and handle queries with accuracy.Ensure a high level of customer satisfaction through problem-solving and relationship management.Work across rotational shifts and support global customers.Eligibility CriteriaGraduate (mandatory).Language proficiency: B2/C1 certification or above in Hebrew / Italian / German / Dutch.Excellent communication skills in English.Strong grammar with no major pronunciation errors.Minimum 1 year of international customer support experience.BenefitsAttractive salary packages as per language.Rotational weekly offs.Both side cab facility.Opportunity to work in a global environment with career growth. Interested candidates can share resumes at: priyanka@bluglintsolutions.net WhatsApp: +91 8448639044

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

Job Title: Associate - Customer ExperienceCompany Overview:Join our dynamic and rapidly growing food delivery organisation dedicated to revolutionising the way people experience dining. We're passionate about delivering exceptional service and delighting our customers with every interaction. As an Associate in our Customer Experience team, you'll play a crucial role in ensuring that every customer's journey is seamless and enjoyable.Position Overview:As an Associate - Customer Experience, you will be the primary point of contact for our customers, providing assistance, resolving issues, and ensuring their overall satisfaction. You will work closely with our operations team to address concerns, manage inquiries, and maintain a high level of service excellence.Responsibilities:Handle incoming customer inquiries via various channels including phone, email, chat, and social media in a timely and professional manner.Assist customers with placing orders, tracking deliveries, and resolving any issues or concerns they may have.Proactively reach out to customers to gather feedback, address concerns, and ensure their overall satisfaction.Collaborate with the operations team to escalate and resolve complex customer issues promptly.Maintain accurate records of customer interactions and transactions.Identify trends in customer inquiries and provide feedback to the relevant teams to improve processes and service offerings.Assist in developing and implementing strategies to enhance the overall customer experience.Stay up-to-date on product offerings, promotions, and company policies to provide accurate information to customers.Requirements:Bachelor's degree in Business Administration, Hospitality, Communications, or related field preferred.Prior experience in customer service or a similar role is advantageous.Excellent communication skills, both written and verbal.Strong problem-solving abilities with a focus on providing effective solutions.

ROLESWe're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Job Location: Work from homeSelection process: HR Round followed by group discussion and sales manager round.Qualification: Any Graduate/Post GraduateSalary offered: As per industry standardsWorking days: 6 days Sunday is offShifts:10:00am -7:00pmMandatory language: Hindi and English Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.Additional Compensation: If applicable, this will be decided on the basis of your designation.

ONLY MALE CANDIDATESDesignation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) ONLY MALE CANDIDATES MAY APPLYJob Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Min 2 years of experience working in an international BPO in voice process

Job Openings for 200 Customer Support Associate Jobs with minimum 1 Year Experience in Gurugram, having Educational qualification of : Other Bachelor Degree with Good knowledge in good english communication, Customer Support etc.

Job Openings for 20 Sales Executive Jobs with minimum 1 Year Experience in Gurugram / Gurgaon, Haryana,Inside Sales,Cold Calling,Customer Associate, having Educational qualification of : Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Direct Sales, Inside Sales,Cold Calling,Customer Associate etc.

Job Description Candidate will be working with stakeholders as well as Shopping clients to process their requests Job involves in-depth research on policy and quality issues on clients data Candidate will be required to build logic to utilize tools and technology available to modify, mineand transform data Candidate is required to communicate efficiently, to share the ideas and blockers effectively tothe client and internal stakeholders Job involves 24*7 support (working on weekends as well as festivals) Candidate should be able to learn quickly, understand the high level overview of product andwhere this job fits inKnowledge & Desired Skills Excellent verbal and written communication skills in English and foreign language (if any) Excellent logical reasoning, problem solving approach and analytical skills Should be able to understand and implement customer centric approach SQL, Linux, Regex (proficiency: basic) G-Suite/ MS office (proficiency: moderate) Any computer language (proficiency: basic) Any CRM tool (proficiency: basic) Self motivated and team playerResponsibilities Support the Operations teams to resolve issues quickly and efficiently Creating and maintaining reports and trackers Knowledge grasp and transfer to the entire team Real Time Monitoring of all SLA driven queries Metrics adherence in all kind of deliverablesMinimum Qualifications Graduates from any stream are eligible to apply.Shifts Rotational Shifts and 5 days working Flexibility to work in 24x7 environment Flexible to work in rotational shifts and split offs

International Collection Process1. Recent graduate fresher(2020-2021) only can apply.2. Undergraduate with 1 year of international BPO experience can apply.3. Work from office(both side cab)4. 24X7 working environment5. 3 times meals6. Saturday & Sunday will be fixed off.7. Salary fresher- 19K in handExp-27K in hand

Hiring for Technical Support Executive (voice)Candidates with good technical knowledge and can provide desktop troubleshooting steps can applySalary upto 4lpaUS shifts/5 working days with both side cabfor Gurgaon locationcandidate must have Excellent communication and listening skillsUS shifts with 5 working dayBoth side cabsjob location -Gurgaonfor more details contact

Responsible to receive in-bound and make out-bound calls to connect with JCI customers Obtain and evaluate all the relevant data to handle complaints and inquiries Analyze customer behavior and set frequency of call penetration Responsible for collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Following up complicated customer calls where required Maintain automated call logs and proactively remind the customers of their account status Support cusotmers sharing Invoice copies and SOAs basis the requirement Responsible for the continuous on call support for customers to fulfill their needs in making smooth payments Maintain work efficiently and respond quickly to customer inquires Recording details of comments, inquiries, complaints, and actions taken in JCI Collection Tool Identifying, escalating priority issues, and reporting to the high-level management

Job Description:International Voice Process.Day-to-day calling of leads generated, also involves partly Lead generation.Responsible for both inbound and outbound calls and Sales Closures.Target-based.B2B Inside sales experience is always preferred.Excellent UK / USA American / British accent/communications skills.Experience: 0-2 years experience.Desired Candidate Profile:IMMEDIATE JOININGExcellent English communication and presentation skills, both verbal and writtenCharismatic, competitive, and enthusiastic personality with negotiation skillsExcellent interpersonal and customer-facing skillsExpertise in Microsoft Office

Business development Associate(Experience in handling US customers)Selling services to US doctorsResponsibility: * Revenue cycle management* Medical billing ,Scribe*Medical summerisation This sales role focus on the following: Research and prospect potential clients Use all channels to connect and generate leads Give impactful product demo and generate business Manage all prospects and focus on closing dealsRequired skills:Min salary- 15LPAsame job experienceMin experience- 3yrsLocation- PAN India (work from home role)

US Domestic and International Flight Tickets and hotels.International BPO voice process for Airline Reservations and Sales.Interested candidates can apply through naukri or can drop there resume on the below mention email id.Candidate should have excellent communication and interpersonal skills.We are hiring for international BPO travel process especially for USA. US shift timings.Candidate must have an experience of working in international market.Amadeus knowledge is must.WORK FROM OFFICEDesired Candidate ProfileJob Benefits & PerksGood Monthly Incentives.Both Side Cabs.Meals.

International Voice ProcessGraduate with good communication skills in english can apply.Fresher with 1 year international BPO experience can apply.Fresher- 20KExperience- 24K

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

Designation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Job Responsibilities Deliver excellent technical support (via voice process) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities

2-4 years of experience in a sales & client service-driven organization. Responsible for after-sales service for the clients addressed as a query. Generate new leads and help expand business PAN India Desired background.hotel sales/hospitality sales background will be preferred.Strong understanding of sales as a skill & good attitude.

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.