CRM Executive Female Graduate Jobs in Coimbatore

CUSTOMER EXECUTIVERequirements:Must have a bachelors degreeShould possess communication and convincing skillsExperience:Freshers are mostly preferableNumber of Vacancies:OneGender:Preferably FemaleJob Location:CoimbatoreDescription:We are hiring for a Female Customer Executive for the location Coimbatore. The ideal candidate is the one who ensure the clients receive support and all their needs are met.Roles and Responsibilities:Conducting client satisfaction surveys to understand what areas of the firm's services need improvementsCatering to client phone calls and diverting the call to the relevant departmentDealing with client issues and churning out an easy-to-follow solutionManaging payment and delivery of client ordersHelping clients choose the right service for their requirements and budgetHandling client concerns and complaints in a timely mannerInforming clients of upcoming promotions or dealsEstablishing a positive rapport with all clients and customers in person or via phoneForming reports based on customer satisfaction and helping team to develop skillsFixing appointments based on the availability of customers and clientsInteracting with customers to ensure they have a desirable experienceNote:This is a full time job and Immediate Joiners are mostly preferableAbout Us:Welcome to Camouflage Clicks! We are more than just photographers we are storytellers capturing the essence of your moments. Established in November 2020, Camouflage Clicks began its journey as an event photography service with a passion for freezing fleeting moments in time and turning them into cherished memories. At Camouflage Clicks, we believe that every event deserves to be a seamless and memorable experience. Our mission is to transform your event planning journey into a stress-free and delightful adventure, where every detail is taken care of with a comprehensive range of services, we are your one-stop destination for all things event-related.

We are looking for 3 CRM Executive Posts in Pollachi Coimbatore, Tamil Nadu with deep knowledge in Customer Relationship, Microsoft Office, Accounts & Overall Administration and Required Educational Qualification is : Professional Degree, Other Bachelor Degree, B.C.A, B.B.A, B.Com, M.C.A, M.Com

1. Cold calling: Initiate outbound calls to prospective customers from provided lists or databases to introduce products or services.2. Lead generation: Identify and qualify potential leads through effective questioning and active listening.3. Product knowledge: Acquire in-depth knowledge about the products or services being offered to effectively address customer queries and promote their benefits.4. Sales pitch: Present and explain the features, advantages, and benefits of the products or services to potential customers.5. Customer engagement: Build and maintain a positive rapport with customers, actively listen to their needs, and provide appropriate solutions.6. Sales conversion: Persuade potential customers to make a purchase or take the desired action by using effective sales techniques and overcoming objections.7. Follow-up: Conduct timely follow-up calls with potential customers to nurture leads, address any concerns, and convert them into sales.8. Data management: Accurately record customer information, sales activities, and outcomes in the CRM system.9. Sales targets: Achieve and exceed individual and team sales targets as set by the organization.10. Reporting: Prepare and submit regular reports on sales activities, lead conversion rates, and customer feedback to the management team.

CRM & TELECALLINGABOUT US: No.1 Automobile company in Tamilnadu We have 10+ years of experience in the field Running 75+ branches across Tamilnadu and planning it to extend upto 250+ branches Maximum employees of 5K Carcare are youngsters and welcoming more to be as our partRoles & Responsibilities Proficient in MS Office, with working knowledge of CRM platforms Create plans to address clients' business needs. Schedule regular meetings with customers to ensure they are satisfied. Help sales team up-sell or cross-sell services and productsSkills A customer-oriented attitude Excellent communication and negotiation skills Problem-solving aptitude Ability to work well with a teamQualifying prospects, via outbound telephone callsMaking unsolicited outgoing calls and direct mailers to generate new business.Making Calls and Direct Mailers to existing and new prospects from the CompanyBuilding rapport and relationships with prospects through prompt, courteous and professional service