Customer Relationship Executive

Yurik Technologies

CUSTOMER EXECUTIVE

Requirements:

Must have a bachelors degree

Should possess communication and convincing skills

Experience:

Freshers are mostly preferable

Number of Vacancies:

One

Gender:

Preferably Female

Job Location:

Coimbatore

Description:

We are hiring for a Female Customer Executive for the location Coimbatore. The ideal candidate is the one who ensure the clients receive support and all their needs are met.

Roles and Responsibilities:

Conducting client satisfaction surveys to understand what areas of the firm's services need improvements

Catering to client phone calls and diverting the call to the relevant department

Dealing with client issues and churning out an easy-to-follow solution

Managing payment and delivery of client orders

Helping clients choose the right service for their requirements and budget

Handling client concerns and complaints in a timely manner

Informing clients of upcoming promotions or deals

Establishing a positive rapport with all clients and customers in person or via phone

Forming reports based on customer satisfaction and helping team to develop skills

Fixing appointments based on the availability of customers and clients

Interacting with customers to ensure they have a desirable experience

Note:

This is a full time job and Immediate Joiners are mostly preferable

About Us:

Welcome to Camouflage Clicks! We are more than just photographers we are storytellers capturing the essence of your moments. Established in November 2020, Camouflage Clicks began its journey as an event photography service with a passion for freezing fleeting moments in time and turning them into cherished memories. At Camouflage Clicks, we believe that every event deserves to be a seamless and memorable experience. Our mission is to transform your event planning journey into a stress-free and delightful adventure, where every detail is taken care of with a comprehensive range of services, we are your one-stop destination for all things event-related.

Experience : 0 - 1 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Customer Relationship Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India