1. cold calling: initiate outbound calls to prospective customers from provided lists or databases to introduce products or services.
2. lead generation: identify and qualify potential leads through effective questioning and active listening.
3. product knowledge: acquire in-depth knowledge about the products or services being offered to effectively address customer queries and promote their benefits.
4. sales pitch: present and explain the features, advantages, and benefits of the products or services to potential customers.
5. customer engagement: build and maintain a positive rapport with customers, actively listen to their needs, and provide appropriate solutions.
6. sales conversion: persuade potential customers to make a purchase or take the desired action by using effective sales techniques and overcoming objections.
7. follow-up: conduct timely follow-up calls with potential customers to nurture leads, address any concerns, and convert them into sales.
8. data management: accurately record customer information, sales activities, and outcomes in the crm system.
9. sales targets: achieve and exceed individual and team sales targets as set by the organization.
10. reporting: prepare and submit regular reports on sales activities, lead conversion rates, and customer feedback to the management team.