CRM Executive Female Graduate Jobs in Chennai

We are looking for a Customer Relationship Executive to join our team in Chennai. The ideal candidate should have 2 to 5 years of experience in customer service and possess strong communication skills.Key Responsibilities:- Client Communication: Engage with clients through calls, emails, and meetings to understand their needs and provide effective solutions, ensuring customer satisfaction.- Relationship Management: Build and maintain strong relationships with existing customers to encourage loyalty and repeat business, contributing to long-term partnerships.- Issue Resolution: Address and resolve customer complaints efficiently and effectively, ensuring a positive experience while maintaining the company's reputation.- Feedback Collection: Gather feedback from clients about their experience and encourage suggestions to improve services, which will help enhance overall customer satisfaction.- Sales Support: Assist the sales team by providing relevant customer information and maintaining accurate records, which aids in making informed decisions.Required Skills and Expectations:- Strong verbal and written communication skills in English, allowing for clear interaction with clients.- Proficiency in customer relationship management (CRM) software and basic computer applications, ensuring efficient handling of customer data.- Excellent problem-solving skills, enabling the candidate to handle issues confidently and efficiently.- Ability to work effectively in a team and independently when required, showcasing adaptability.- A proactive and positive attitude, with a focus on delivering exceptional customer service.Candidates must be female and willing to work full time from the office.

Location: ChennaiIndustry: Outdoor Advertising & SignageWe are a leading outdoor advertising company with media assets across Madurai and other key locations. We are looking for an experienced and dynamic Female Sales Coordinator to join our Chennai office.Key Responsibilities:Generate new business leads and identify potential clients.Coordinate with clients regarding advertising requirements and campaign execution.Follow up on enquiries, proposals, and payments.Maintain strong client relationships and ensure customer satisfaction.Coordinate with internal teams for smooth campaign implementation.Prepare sales reports and maintain customer databases.Requirements:Experience in the Outdoor Advertising industry is preferred.Good communication and interpersonal skills.Ability to work independently and achieve business targets.Proficiency in MS Office and email communication.Possession of a two-wheeler will be an added advantage.Compensation:Salary will be as per industry standards and based on experience.Interested candidates may share their resume with us or contact us for further details.

Key ResponsibilitiesConduct regular field visits to schools, corporates, NGOs, and potential clients for business generationEngage with stakeholders face-to-face to build strong, long-term relationshipsIdentify and secure CSR funding opportunities with corporates and institutionsDevelop and deliver impactful proposals, pitches, and presentationsMaintain CRM data, generate MIS reports, and track performance metricsAchieve monthly/quarterly revenue and outreach goalsCollaborate with internal teams for smooth project execution

Solar energy systems - Marketing and sales Lead and follow up generation, CRM Customer support Management.

1. Generate new buy leads by calling them; follow up on a regular base and initiate sales. 2.Regular follow-ups with customers via phone and email for recurring orders3.Achieve monthly sales target4.Maintaining and submitting detailed reports of call logs5.Maintain a good relationship with the customer6.Maintain business to business relationship with companies

Bindal Group - Profile of CRM RequiredWe are recruiting for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Your job will include creating policies and procedures and oversee the customer service provided by the team. As Customer Support Executive you will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To succeed as a Customer Support Executive, you should have excellent interpersonal and communication skills and be professional at all times. These skills will prove helpful when mentoring the representatives in your team and mediating with customers. We expect our Customer Support Executive should possess a proven track record of successful customer service and management skills.Responsibilities:Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.A bachelors degree in Administration or related field.Requirements:Manage a team of representatives offering customer support.Oversee the customer service process.Resolve customer complaints brought to your attention.Create policies and procedures.Plan the training and standardization of service delivery.Select and hire new staff.Monitor the work of individual representatives and of the team.Conduct quality assurance surveys with customers and provide feedback to the staff.Possess excellent product knowledge to enhance customer support.Maintain a pleasant working environment for your team.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills..Ability to lead a team.Knowledge of CRM systems &Computer skills. Knowledge of mediation and conflict resolution techniques is preferable.A bachelors degree in Administration or any