Communication Manager Job Vacancies in Ranchi

We are looking for an Airport Supervisor to manage daily operations at our airport in Ranchi, India. This is a full-time position, suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.nnAs an Airport Supervisor, your key responsibilities will include overseeing airport operations to ensure they run smoothly and efficiently. You will manage staff schedules, ensuring adequate coverage to meet passenger needs. This role also involves coordinating with different departments, such as security and maintenance, to facilitate a safe and punctual travel experience. You will be responsible for handling any passenger inquiries or complaints, ensuring customer satisfaction throughout their journey.nnTo be successful in this position, you should possess strong communication skills to interact effectively with passengers and team members. Good organizational abilities are crucial for managing multiple tasks simultaneously, and a proactive approach will help in resolving any arising issues swiftly. Attention to detail is essential, as you will be monitoring various operational aspects, ensuring compliance with safety and regulatory guidelines. Adaptability is also important in this dynamic work environment. You should be a team player, ready to support colleagues and contribute positively to team dynamics. Overall, a passion for delivering excellent service and ensuring a pleasant airport experience for travelers will be key to your success in this role.

Join our team as an Airport Ground Staff member in Ranchi, India, where you will play a vital role in ensuring the smooth operation of airport services. This position is suitable for candidates with a passion for customer service, offering opportunities for both newcomers and those with up to five years of experience.nnKey Responsibilities:nn1. Customer Service: Provide assistance to passengers during check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience.nn2. Safety and Security: Comply with all safety and security protocols to maintain a safe environment for passengers and staff.nn3. Coordination: Work closely with airline staff and other ground personnel to ensure timely flight departures and arrivals.nn4. Problem Solving: Address any issues that arise during the travel process, offering solutions to passengers and keeping them informed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, as interacting with passengers and colleagues is essential. A good team player attitude is important, along with the ability to work in a fast-paced environment. Candidates should also be adaptable, with a willingness to handle various tasks as needed. Basic computer skills are beneficial, and a positive attitude towards customer service will be crucial for success in this role.

Exceptional Hospitality Starts with YouPicture yourself brightening someone s day. When you join our Hotels team, that s exactly what you ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel s service standards. As a Front Office / Guest Service - Manager / Assistant Manager , you re not just overseeing daily front office operations - you re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.What It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.In addition, this role requires the following minimum qualifications:Proven experience in a front office or guest service management role within the hospitality industry.Strong leadership and team management skills, with the ability to inspire and motivate staff.Excellent communication and interpersonal skills, with a guest-centric approach.Strong problem-solving abilities and attention to detail, with the ability to handle high-pressure situations.Proficiency in hotel property management systems (PMS) and front office operations.Proficiency in English; additional languages are a plus.Ability to work flexible hours, including nights, weekends, and holidays.Here s what you ll do during a typical day:Lead daily front office operations: Overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standardsMonitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experienceSupport revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growthFacilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractionsDelight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standardsOversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experienceInspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment

As a Ground Hostess in Ranchi, India, you will play a vital role in ensuring a positive travel experience for passengers. This entry-level position is ideal for candidates with a friendly demeanor and good communication skills.Key Responsibilities:- Passenger Assistance: You will greet passengers, answer their questions, and provide information about flights and services to ensure they feel welcomed and informed.- Check-in Support: You will help passengers with the check-in process, including verifying tickets and baggage, working to keep the process smooth and efficient.- Handling Situations: If passengers encounter issues such as delays or cancellations, you will assist them in finding solutions and alternative options, ensuring they remain calm and informed.- Maintain Cleanliness: You will help keep the waiting and boarding areas clean and organized, contributing to a pleasant airport environment.- Coordinating with Staff: You will work closely with other team members and departments to ensure that all operations run smoothly, communicating any passenger needs or issues promptly.Required Skills and Expectations:Ideal candidates should possess strong communication skills and a cheerful attitude. You should be comfortable interacting with diverse groups of people and have the ability to stay calm under pressure. A willingness to learn and adapt is essential, as is a commitment to providing excellent customer service. Since this role is based in an office environment, punctuality and reliability are crucial.

As an Airport Supervisor in Ranchi, India, you will oversee the smooth operation of various airport activities, ensuring safety and efficiency in all services. This full-time role is open to freshers who have completed their 10th grade.Key Responsibilities:1. Supervision of Staff: You will lead and manage airport staff, ensuring they perform their duties effectively and adhere to safety protocols.2. Customer Service Management: You will interact with passengers, assisting them with inquiries and resolving any issues to enhance their travel experience.3. Safety and Security Oversight: It is your responsibility to ensure that all safety regulations are followed, conducting regular checks and addressing any violations promptly.4. Coordination with Departments: You will work closely with various airport departments, ensuring smooth communication and cooperation to facilitate operations.5. Monitoring Operations: Regularly observe and report on operational activities, identifying areas for improvement and providing solutions to enhance efficiency.Required Skills and Expectations:To succeed as an Airport Supervisor, you should possess strong leadership and communication skills to effectively manage the team and interact with passengers. Attention to detail and a proactive attitude are essential for maintaining safety standards. Basic computer skills and the ability to work in a fast-paced environment will be important for managing daily operations successfully. Flexibility in working hours and a commitment to excellent service are also key to thriving in this role.

Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners

As a Ramp Supervisor, you will oversee the daily operations on the ramp and ensure efficient and safe handling of luggage and cargo. Your role is crucial in maintaining smooth activities at the airport ramp area.- Supervise Ramp Operations: Oversee the loading and unloading of baggage and cargo to ensure it is done safely and efficiently.- Team Coordination: Work closely with ground staff and other team members to manage daily tasks and ensure everyone is aware of their responsibilities.- Safety Management: Ensure all safety protocols are followed by the team to prevent accidents and maintain a secure working environment for everyone.- Problem Solving: Address any issues that arise on the ramp quickly and efficiently to minimize delays and maintain operational flow.- Training and Support: Assist in training new employees and offer guidance to ensure they perform their tasks correctly.Candidates for this position should be freshers willing to learn and work in a fast-paced environment. A minimum educational requirement is the completion of the 10th grade. Strong communication skills are essential for effective team coordination, and a focus on safety is vital in this role. You should be physically fit, as the job may require lifting, and ready to work in various weather conditions. A positive attitude and readiness to tackle challenges will help you succeed as a Ramp Supervisor.

As an Airport Terminal Services Agent in Ranchi, you will be a vital part of the airport team, ensuring smooth operations and excellent customer service for travelers. This entry-level position is ideal for those looking to start a career in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with check-in processes, baggage handling, and provide information about flight schedules and airport facilities to create a positive travel experience.2. Check-In Procedures: Help passengers with the check-in process, ensuring that all necessary documentation is ready and checked, and guide them on luggage requirements.3. Baggage Handling: Manage and track baggage to ensure correct loading and unloading; assist passengers with lost or damaged luggage inquiries.4. Maintaining Safety Standards: Ensure compliance with airport safety and security regulations by monitoring passenger flow and reporting any suspicious activities.5. Communication: Communicate effectively with passengers, airlines, and other airport personnel to coordinate services, relay important information, and respond to inquiries.Required Skills and Expectations:Successful candidates should possess strong communication skills and a friendly demeanor to engage with passengers effectively. Basic knowledge of aviation operations is beneficial, although not necessary. Attention to detail, a commitment to customer service, and the ability to work well under pressure are essential for success in this role. Candidates should be reliable, punctual, and able to adapt to a fast-paced environment. A minimum educational qualification of a 10th pass is required.

We are looking for an Airport Ticketing Executive in Ranchi, India. This full-time position is suitable for those with little to moderate experience (0 to 5 years) and requires a minimum education of 12th pass. You will play an essential role in assisting travelers with their ticketing needs at the airport.As an Airport Ticketing Executive, your key responsibilities will include:- Customer Service: Interact with passengers to understand their travel needs and provide accurate information on flight schedules, ticket prices, and available services.- Ticket Booking: Assist customers in booking tickets through various platforms, ensuring that all transactions are handled efficiently and accurately.- Documentation: Maintain and organize all necessary travel documentation and ensure compliance with airline policies and regulations.- Problem Resolution: Address any issues or complaints from passengers, providing effective solutions and maintaining a positive experience.- Team Collaboration: Work closely with other team members and departments to ensure smooth operations and customer satisfaction.To succeed in this role, you should have good communication skills and a friendly attitude towards customers. A basic understanding of ticketing systems and travel procedures is important. You should also be detail-oriented, able to work under pressure, and be willing to adapt to changing situations. Reliability and punctuality are crucial as this role involves working on shifts according to flight schedules.

We are looking for an Airline Supervisor to help manage airport operations in Ranchi, India. This role is suitable for individuals with up to one year of experience and a minimum educational qualification of passing the 10th grade. As an Airline Supervisor, you will oversee daily activities, ensuring smooth operations and excellent customer service. You will work closely with your team to support passengers, assist with check-in processes, and coordinate with various departments. Key responsibilities include:1. Supervising Staff: Guide and monitor team members to ensure tasks are completed efficiently and maintain high service standards.2. Customer Assistance: Address passenger inquiries and resolve issues promptly, ensuring a positive travel experience.3. Operational Coordination: Work with airline personnel to manage schedules, gate assignments, and boarding processes for all flights.4. Safety Compliance: Ensure all procedures are followed in accordance with safety regulations and company policies to maintain a secure environment.Required skills and expectations include:- Strong communication skills to interact effectively with both passengers and team members.- Basic problem-solving abilities to address issues as they arise.- Good organizational skills to manage multiple tasks and priorities.- A positive attitude and commitment to delivering excellent service.- Willingness to work in a fast-paced environment, adapting to changing situations. A successful Airline Supervisor exemplifies professionalism and dedication while fostering a collaborative team atmosphere.

We are looking for an enthusiastic and friendly Airport Guest Relationship Executive to join our team in Ranchi, India. This role involves interacting with airport guests, ensuring a pleasant travel experience, and providing exemplary customer service.Key Responsibilities:1. Greeting Guests: Welcome airport visitors with a warm smile and assist them with any inquiries or requests, ensuring they feel valued.2. Providing Information: Inform guests about airport procedures, facilities, and services available, guiding them smoothly throughout their journey.3. Handling Complaints: Listen to guest concerns and address them promptly and professionally, working to resolve issues effectively.4. Coordinating Services: Collaborate with airport staff and services, such as transportation and baggage handling, to ensure a seamless experience for guests.5. Maintaining Records: Keep accurate records of guest interactions, feedback, and referrals to maintain service consistency and for future improvements.Required Skills and Expectations:Candidates should possess a positive attitude and excellent communication skills. The ability to work well under pressure and in a fast-paced environment is essential. Strong problem-solving skills are crucial for addressing guest issues effectively. A passion for delivering outstanding customer service is necessary for this role. Additionally, candidates should be able to commit to a full-time work schedule and have completed at least their 10th grade education. Prior experience in customer service will be an advantage but is not mandatory.