Client Servicing Job Vacancies in Ghansoli

We are seeking a dedicated Client Servicing Executive to join our team in Kandivali. This is a full-time position that requires a passion for customer service and strong communication skills. The candidate should have completed their 12th grade and possess 0 to 2 years of experience in a similar role. Key Responsibilities:- Client Communication: Maintain regular contact with clients to understand their needs, answer queries, and ensure satisfaction with our services.- Problem Solving: Address any issues or concerns raised by clients promptly and effectively, working to find solutions that satisfy both the client and the company.- Service Coordination: Collaborate with internal teams to deliver services and solutions that meet client expectations, ensuring seamless delivery and follow-up.- Documentation Management: Prepare and maintain accurate records of client interactions, services provided, and feedback received to ensure effective tracking and reporting.- Client Feedback Collection: Gather and analyze client feedback to identify areas for improvement in our services and enhance client relationships.Required Skills and Expectations:The ideal candidate should have excellent verbal and written communication skills to interact effectively with clients. Strong interpersonal skills and the ability to work collaboratively with a team are essential. Basic knowledge of customer service principles is a plus. The candidate should be proactive, organized, and able to manage multiple tasks while maintaining attention to detail. Willingness to learn and adapt in a dynamic work environment is important for success in this role.

Client Servicing Executive Kandivali Mumbaicompany: Company in Training, Placement and Financial ServicesJob Profile: conduct Outbound Calls to Existing and Prospective Clients to Promote Financial and Training Solution handle Inbound Client Inquiries Professionally, Providing Accurate and Timely Information Build and Maintain Strong Client Relationships to Enhance Engagement and Business Growth identify and Pursue Cross-selling and Upselling Opportunities Across Financial Products maintain, Update, and Manage Client Databases with Accurate Interaction Records and Lead Status record Client Feedback, Follow-ups, and Conversion Details in the System prepare and Maintain Mis Reports, Calling Reports, Follow-up Reports, and Conversion Tracking maintain Accurate Employee Records and Regularly Update the Hr Databasetechnical Skills: Ms Office, English Fluencysoft Skills: Communication Skills, Communication & Presentation Skills, Coordination & Negotiation Skillseducational Qualification: Any Graduate or 12 Pass with English Fluencyexperience: 0-2 Years Prior Experience in Tele-calling, Customer Service, Financial Services, or Relationship Management Preferredlocation: Kandivali Near Railway Stationif You are Interested, Please Send Your Cv At Resume1@satvam.com with Details of Your Present and Expected Salary remuneration: Negotiable