Research Manager / Research Officer Job Vacancies in Mumbai

Job Openings for 1 Quality Controller Job with minimum 7 Years Experience in Mumbai, Maharashtra, Handling Day to Day Activity of Final Production Also Dealing with Client and resolve issues related to material quality .

Job Title - Cyber Security Manager Content & ResearchExperience required 1-2 yearsNo. of Openings 1Salary- 3.60 Lakhs per annum (includes quarterly bonus and annual Bonus)Location- Bhandup West, Mumbai (work from office)Benefits- Salary with quarterly bonus Informal dress code Friendly and lively environment in office Great opportunity to grow and learn in your career Fun and Energetic monthly team bonding eventsRoles and responsibilities: Create technical content for the Right-Hand Cybersecurity automation platform. Review incoming technical queries from various support channels as well as escalations fromother members of the Right-Hand Cybersecurity organisation to determine the gaps in RightHand Cybersecurity content. Document solutions to customer inquiries, including but not limited to API integrations,systems issues, network and security-related impediments, 3rd party integrations, andmulti-product workflows. Review service problems by exploring the client's request, determining the cause of theproblem, and selecting and documenting the best solution to solve the problem. Build strong relationships with other team members within Support and the wider companyacting as the voice of the customer. Work closely with our customer success team to document customer queries as a team, andsupport renewals and expansion opportunities. Use broad technical product expertise to help customers increase adoption. Utilise support tools and resources necessary to document customer issues and resolutions,including Jira and proprietary logging systems. Contribute to customer support resources and deliver meaningful product feedback as thevoice of the customer to leadership and relevant internal teams. Proactively identify improvements to the product, identify bugs and otherwise determinehigh-impact opportunities to enhance the customer experience. Promote Right-Hand Cybersecurity products and services to customers and prospecti

Benefits- Salary with quarterly bonus Informal dress code Friendly and lively environment in office Great opportunity to grow and learn in your careerRoles and Responsibilities1. Responsible for Operations and research activities of the company.2. Administering lead generation, tracking information on new projects/opportunities, matching available opportunities in the market with company product portfolio and presenting the same as a profitable business solution.3. Responsible for supporting the Assistant Manager, and manage existing client relationships and building new relationships with B2C clients such that the CyberFrat as a community grows in existing and new markets.4. Presentation of the company and its products in a professional and presentable way to so that more members get associated with us.Desired Candidate Profile1. We are looking for highly energetic, smart, presentable, self-motivated individual, with an ability to listen, learn and present.2. Possess good communication and inter-personal skills.3. Should be comfortable to host virtual and offline events with a live audience.4. Should have expertise in Excel, power point presentations and should be able to handle the backend B2C operations.