Client Servicing Fresher Jobs in Guwahati

We are seeking a dedicated Client Relationship Executive to join our team in Guwahati. This role is perfect for individuals looking to start their career in client relations. **Key Responsibilities:**- **Manage Client Interactions:** Maintain regular communication with clients to understand their needs and build strong relationships, ensuring they feel valued and heard.- **Address Client Queries:** Serve as the main point of contact for client questions and concerns, providing timely and accurate answers to enhance satisfaction.- **Support Account Management:** Assist in managing client accounts by keeping records updated and ensuring all transactions are processed smoothly.- **Gather Feedback:** Collect client feedback and insights to help improve our services, ensuring we meet and exceed client expectations.- **Promote Services:** Introduce new services or offerings to clients, contributing to business growth and encouraging increased usage of our services.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly convey information and understand client needs effectively.- Interpersonal skills: Building relationships is key, and you should be comfortable interacting with diverse clients.- Problem-solving aptitude: Being proactive in addressing issues ensures smooth client interactions and satisfaction.- Attention to detail: A meticulous approach is needed to manage client records and ensure accurate service delivery.- Basic knowledge of Microsoft Office: Familiarity with tools like Word and Excel will help in maintaining records and reports effectively.This is a full-time role based in the office, making it ideal for those who thrive in a collaborative environment.

-Act as the primary point of contact for assigned clients; build and maintain a strong, trusted relationship.-Understand the clients brand, objectives, market environment, and communication goals.-Regularly meet with clients to review performance, address any feedback/concerns, and align on next steps.-Translate client requirements into clear agency-briefs for internal teams (creative, media, digital, production).-Develop or contribute to strategic recommendations and campaign ideas aligned with client objectives.-Assist in preparing proposals and presentations for new projects/pitches.-Coordinate between the client and internal teams to ensure timely execution of campaigns/projects (print, digital, OOH, events etc.).