Who we areHaving a National presence Walnut Advertising is a creative ad agencywe work onbranding, marketing, and campaigns across industries. Alongside that, we also haveImago & Getter, which focuses on manufacturing hygiene and disinfectant productsspecially designed for pharma, food & beverage, and healthcare companies. Bothorganisations are emerging to create opportunities for go getters who bring in creativityand out of the box thinking which is mutually beneficial.We are an equal opportunity employer.What youll be doingManager Client servicing, you will be the primary point of contact for clients, responsiblefor building long-term relationships, ensuring client satisfaction, and delivering highquality service. You will lead a team (if applicable), manage client expectations, resolveissues proactively, and work cross-functionally with internal teams (sales, operations,delivery, etc.) to ensure that client deliverables are met on time and with excellence. Therole requires strong interpersonal skills, project management ability, and a deepunderstanding of customer needs and business goals.You will be responsible for1. Client Relationship Management - Own client accounts, foster trust, and driverepeat business.2. Project & Service Delivery Oversight - Coordinate with internal teams toensure timely, accurate, and quality delivery.3. Account Growth & Upselling -Identify opportunities to cross-sell or upsellservices based on client needs.4. Client On boarding & Communication -Lead smooth on boarding processesand establish communication cadences.5. Issue Resolution & Escalation Handling -Act as the go-to problem-solver forclient challenges and concerns.6. Reporting & Feedback Loop - Provide regular updates and actionable insightsto clients and leadership.7. Team Collaboration & Leadership -Manage junior client servicing execs (ifapplicable), ensuring team KPIs are metWhat skills & experience youll bring to us Relevant work experience of 10 years and above Experience working in a fast growing start-up Strong communication and Analytical Skills Ability to meet timelines and deliver results. Team Management Relationship Management Client Communication Business Development Graphic Designing, Adobe Suite, Exposure of tools like Project Management & Collaboration, Creative Tools,Design Tools will be an added advantageWant to apply? Get in touch todayBoth organisations are emerging to create opportunities for go getters who bring increativity and out of the box thinking which is mutually beneficial.We are an equal opportunity employer and working with us will give you wings to thinkand grow creatively.Email your resume to careers@walnut.in contact@noblhatsolutions.com