Samriddhi Reiki Foundation is expanding its team and is looking for a motivated and enthusiastic Customer Support Executive (Tele caller). This role is ideal for individuals with excellent communication skills who enjoy interacting with people and delivering exceptional customer service.
Job Role
As a Telecaller Executive, you will be responsible for communicating with prospective customers, handling inquiries, providing information about our programs and services, and ensuring timely follow-ups to maintain a positive customer experience.
Key Responsibilities
* Make and receive calls in a professional manner.
* Assist customers by providing accurate information about our courses and services.
* Follow up with inquiries and maintain regular communication with interested candidates.
* Schedule appointments and update customer information.
* Respond to customer queries via phone and WhatsApp.
* Maintain daily call reports and customer records.
* Work closely with the team to achieve business goals.
Eligibility
* Excellent spoken English is mandatory.
* Good communication skills in Hindi and/or Punjabi.
* Basic knowledge of MS Office, Email, and WhatsApp.
* Strong interpersonal and communication skills.
* Positive attitude with a willingness to learn.
* Freshers as well as experienced candidates are encouraged to apply.
Employment Details
Office Location: 6325, Block G, GMADA Aerocity, Sahibzada Ajit Singh Nagar (Mohali), Punjab
Experience
0 - 2 Years
No. of Openings
1
Education
12th Pass
Role
Tele Caller
Industry Type
Wellness / Fitness / Sports
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Incentive
Face Interview Location
6325, Aerocity, G Block, Mohali, India 140306