Array ( [0] => bpo-executive [1] => pune ) 200+ BPO Executive Fresher Jobs in Pune | Latest Vacancies
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BPO Executive Fresher Jobs in Pune

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Customer Support Specialist Fresher

Zara consultancy

  • 0 - 1 yrs
  • Pune
Customer Support Customer Support Voice Process BPO Good Communication Skills Typist
We are looking for a Customer Support Specialist to join our team in Pune. This is a part-time work-from-home position ideal for fresh graduates or those with minimal experience. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle questions through calls, emails, or chat, ensuring customers receive prompt and accurate information.- **Troubleshooting Issues:** You will assist customers in resolving their problems, guiding them step-by-step to find solutions effectively.- **Maintaining Customer Records:** You will keep detailed notes of customer interactions in our system to ensure that we can follow up and track issues.- **Providing Feedback:** You will share insights from customer interactions to help improve our products and services.- **Collaborating with Team Members:** You will work closely with your colleagues to share knowledge and ensure consistent customer support.**Required Skills and Expectations:**- Candidates should have at least completed their 12th grade, with a good understanding of customer service principles.- Strong communication skills are essential, as you will be interacting with various customers.- Patience and empathy are important, as you will need to understand customer needs and react positively to complaints.- Basic computer skills are necessary, including familiarity with email and chat platforms.- A positive attitude and willingness to learn are expected, as you will grow in your role while providing valuable support to customers.
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Hiring Freshers || BPO Customer Support Executive

Telephone Shoppees

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Support Outbond Calls
We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.**Key Responsibilities:**- **Answer Customer Queries:** Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- **Provide Product Information:** Offer detailed information about products and services to assist customers in making informed decisions.- **Document Interactions:** Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- **Follow-Up with Customers:** Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with team members to share insights and ensure a cohesive customer service experience.**Required Skills and Expectations:**You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.
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Call Center Executive - Full Time - Freshers

Nexgen

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Baner Pune
Outbound Calling Domestic BPO BPO Sales Call Center
We are looking for a dedicated Call Center Executive to join our team in Baner. This role is ideal for individuals who are enthusiastic, have strong communication skills, and are eager to provide excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls**: Handle calls from customers to assist with their inquiries and provide the necessary information or support.- **Resolve Customer Issues**: Address customer complaints or problems effectively, ensuring satisfaction and a positive experience.- **Maintain Records**: Keep accurate records of customer interactions and transactions to track issues and resolutions for future reference.- **Provide Product Information**: Offer detailed information about products or services to help customers make informed decisions.- **Follow Up**: Make follow-up calls to customers as needed to ensure their issues are resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills**: Must possess clear verbal communication skills to interact effectively with customers.- **Customer Service Orientation**: A strong desire to help customers and resolve their issues promptly is essential.- **Basic Computer Knowledge**: Familiarity with basic computer operations and the ability to navigate software systems is necessary.- **Team Player**: Ability to work well in a team environment, supporting colleagues and contributing to group goals.- **Problem-Solving Abilities**: A proactive approach to identify issues and suggest solutions will help in providing exceptional service. Candidates should have completed at least the 12th grade and have 0 to 1 year of experience in a similar role. This is a full-time position that requires working from our office in Baner.
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Fresher - Opening For Tellecaller

Callflex Corporation Pvt. Ltd

  • Fresher
  • Wakdewadi Pune
Outbound Calling Voice Process Domestic BPO
Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.
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Jobs by Related Category

Telecaller Jobs For Freshers - Pune

ATFEM Khetigaadi Pvt.ltd

  • Fresher
  • 1.8 Lac/Yr
  • Pune
Microsoft Excel Domestic BPO Voice Process
We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.
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Freshers & Experience || Full Time || IT Hardware Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Female
  • Shikrapur Pune
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process
We are looking for a dedicated IT Hardware professional to join our team in Shikrapur, Pune. This entry-level position is perfect for someone who has recently completed their education and is eager to start their career in technology.Key Responsibilities:1. **Hardware Installation and Maintenance**: You will assist in setting up and maintaining computer hardware, peripherals, and networking equipment to ensure they operate effectively.2. **Troubleshooting Issues**: You will identify and resolve hardware problems by diagnosing faults and implementing solutions in a timely manner.3. **Inventory Management**: You will help manage the inventory of hardware components, ensuring that all items are accounted for and properly recorded.4. **Technical Support**: You will provide support to other team members by answering questions and assisting with hardware-related issues.
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Interview For Customer Service Associate || 12th Pass - Freshers

Laksh Consultants

  • 0 - 5 yrs
  • Pune
Customer Relationship Domestic BPO Customer Care Cons
We are looking for a dedicated Customer Service Associate to join our team in Pune. This role is essential for ensuring customer satisfaction and providing timely support. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address questions and resolve issues via phone, email, or chat, ensuring a helpful and friendly experience for customers.- **Maintain Accurate Records:** Document customer interactions and feedback in our system to help improve service quality and address recurring issues.- **Assist with Product Information:** Provide detailed information about our products and services, guiding customers in their choices and enhancing their experience.- **Resolve Complaints:** Handle customer complaints with empathy and efficiency, aiming for a satisfactory resolution to foster loyalty.- **Collaborate with Team Members:** Work closely with colleagues to share insights and improve service procedures, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- Strong communication skills are essential for effectively interacting with customers and addressing their needs.- A positive attitude and a willingness to learn are crucial for adapting to new challenges and improving service quality.- Basic knowledge of computer systems and software for documentation and communication purposes is important.- Experience in customer service is preferred but not required; we welcome fresh talent who are eager to grow in this field.
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Telecaller Jobs For Freshers - Pune

Callflex Corporation Pvt Ltd

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Shivajinagar Pune
Domestic BPO KPO Outbound Calling Inbound Cold Calling Voice Process International BPO Outbound Sales BPO Tele Sales Typing Skills BPO Call Center BPO Non Voice Calling BPO Sales Computer Skills Voice Support
Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers
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Jobs by Popular Location

Interview For Telecaller || 12th Pass - Freshers

Adifidelis Solution Pvt Ltd

  • 0 - 1 yrs
  • Pune
BPO Call Center Calling
Outbound Calling: Contacting prospective clients to introduce and promote personal loan products.Sales & Conversion: Converting leads into applications by explaining interest rates, eligibility criteria, and repayment terms.Document Collection: Assisting customers with filling out applications and collecting necessary documents.
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Hiring Fresher - Business Promoter - Pune

Co- Commerce Pvt. Ltd.

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Katraj Pune
Con Tele Marketing Tele Caller Marketing Customer Service Lead Generation Product Promotion Customer Calling Client Relationship Good Communication Skills Business Development Product Sales BPO Sales
Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1. Hiring Department File Submission, Documentation & Candidate Shortlisting 2. Business Development Work Online working through the company's official website & application to grow Company business 3. Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position)Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR
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Walk-Ins Interview For Urgent Requirement For International Customer Support Executive

Kwality Jobs

  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Pune
Customer Service BPO Proficiency in English
We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484
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Hiring Freshers || Sales Executive

Zenvora Contact Solutions

  • Fresher
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Customer Service Proficiency in English BPO Telemarketing Active Listening International BPO
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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Openings For BPO Telecaller || Freshers & Experienced

Talentmesh Solutions

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
English Language Customer Management Outbound Calling Voice Process Customer Support BPO Sales Cold Calling
Were Hiring Customer Support Executive Real Estate Voice Process Location:2/1516, Off Paud Phata Rd, Pandurang Colony,Erandwane, Pune, Maharashtra 411052 Shift: 10:00 AM 7:00 PM (Fixed Day Shift) Working Days: 6 Days (1 Rotational Week Off between MondayFriday) Job OverviewWe are hiring Customer Support Executives for our Real Estate Voice Process. Candidates should have good to excellent English communication skills and confidence in handling customer conversations over calls. Roles & ResponsibilitiesHandle inbound & outbound calls related to real estate inquiriesCommunicate clearly and professionally with customers in EnglishUnderstand customer requirements and provide accurate informationMaintain proper call records and customer detailsFollow company scripts, processes, and quality standardsEnsure a positive customer experience and build strong rapportAchieve daily and monthly performance targetsCoordinate with internal teams when required Eligibility Criteria:Experience: Minimum 6 months BPO experience(Freshers with fluent English can apply)Qualification: HSC (12th Pass) requiredAge Criteria: 20 to 40 yearsSkills Required:Good to Excellent English speaking & conversational skillsCustomer-focused mindsetBasic computer knowledge Apply NowInterested candidates can apply by sharing their resume at: hr@talentmeshsolutions.com
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Telesales Executive - Full Time - Freshers

Spinify services

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Pune
Outbound Calling Online Sales Domestic BPO Inbound Convincing Power Telesales Communication Skills Sales
We are looking for a Telesales Executive for our automobile sales team. The candidate will talk to customers on phone and explain our vehicle details.Key Responsibilities:Call customers and tell them about cars/bikes and offersExplain vehicle features, price, and finance optionsAnswer customer questions politelyFollow up with interested customersFix appointments for showroom visit or test driveMaintain customer details and call recordsRequirements:Basic communication skillsComfortable talking on phoneMinimum 12th pass (graduate preferred)Sales experience is a plus (freshers can apply)Basic knowledge of automobiles is goodSkills Required:Good communicationConvincing skillsCustomer handlingPositive attitudeBenefits:Fixed salary + incentivesTraining will be providedGrowth opportunity
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Hiring For 12th Pass Freshers - Collection Agent

Credence Global Solution

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Pune
International Voice Process International BPO Executive US Shift International Voice Collection Process
Job Title: International Collection ProcessLocation: Pune, KharadiShifts: US ShiftsExperience: Freshers & Experienced Candidates WelcomeEligibility: Undergraduates can ApplyCommunication Skills: Looking for Candidates with Strong Communication SkillsJob Description:We are hiring for the International Collection Process and invite freshers, undergraduates, and experienced candidates to apply. This is an excellent opportunity to be part of a dynamic team, working on international client accounts to follow up on overdue payments. If you have good communication skills and a desire to work in a target-driven environment, we would love to hear from you!Key Responsibilities:Contact international clients to follow up on overdue payments.Maintain accurate records of payments and outstanding balances.Collaborate with team members and management to resolve payment issues.Ensure compliance with international financial regulations and company policies.Provide excellent customer service while maintaining professionalism.Requirements:Strong verbal and written communication skills.Ability to work in a fast-paced, target-driven environment.Detail-oriented with good problem-solving abilities.Freshers, undergraduates, and candidates with prior experience in collections, customer service, or finance are welcome to apply.What We Offer:Free Transport to and from the workplace.Uncapped Incentives based on performance.US Shifts to cater to international clients.Training provided for freshers.Opportunity to work with an international team and gain global exposure.Career growth and advancement opportunities.
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Business Promoter - Pune

Co Commerce Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Pune
Customer Service Lead Generation Customer Calling Product Promotion Product Sales Business Development Good Communication Skills BPO Sales
As a Business Promoter, your main responsibility will be to promote our products or services to potential customers in Pune, India. This involves conducting market research, creating marketing strategies, and implementing promotional campaigns to increase sales and brand awareness. You will also be required to build relationships with clients and customers to increase customer loyalty and retention.Key responsibilities include:- Conducting market research to identify potential target customers and market trends.- Developing marketing strategies to promote products or services effectively.- Implementing promotional campaigns through various channels such as social media, email, and events.- Building relationships with clients and customers to increase customer loyalty and retention.- Monitoring and analyzing the success of promotional campaigns and making necessary adjustments.Required skills and expectations:- A graduate with 0-2 years of experience in marketing or sales.- Strong communication and interpersonal skills.- Ability to work independently as well as part of a team.- Good organizational and time management skills.- Knowledge of marketing principles and techniques.- Willingness to learn and adapt to new strategies and technologies.
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Hiring Fresher / Customer Support Executive / 12th Pass

Taurus bpo

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Viman Nagar Pune
Good Communication Skills Customer Support Customer Relationship Inbound Calls BPO Voice Customer Handling Domestic BPO Telephone Handling
As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.
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Voice Process Executive Fresher

Placify

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Viman Nagar Pune
Communication Outbound Calling Voice Process BPO Sales Inbound Voice Process BPO
Process: Sales (Health Insurance, Travel Insurance, Personal Loan)Shift: 9:30 AM to 6:30 PMSalary: 12,000 16,000 + performance incentivesLocation: Viman NagarLanguage Preferred:Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, MalayalamEligibility:Freshers and experienced candidates can applyGood communication skills requiredContact: 7447445095
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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Customer Service Associate - Freshers

Ashwakala Solutions Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
English Language Hindi BPO BPO Operations
As a Customer Service Associate, you will be responsible for providing exceptional service to customers through various communication channels. Key responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction with products or services. You will need to have strong communication skills in English and Hindi, as well as experience in BPO operations to excel in this role. A graduate degree and 0-2 years of relevant experience are required for this full-time position based in Pune.
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Hiring Freshers || Customer Care Executive

Zenvora Contact Solutions

  • Fresher
  • Pune
Customer Relationship Customer Service International BPO Cold Calling Outbound Process Proficiency in English Active Listening BPO Telemarketing
Job DescriptionWe are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.______________Key Responsibilities Handle inbound calls from interested customers Understand customer requirements and recommend suitable products or services Communicate clearly and professionally in English Convert inbound inquiries into sales opportunities Build rapport and trust with customers Maintain high call quality and customer satisfaction Achieve individual and team sales targets______________Requirements Excellent spoken English Strong communication and interpersonal skills Sales mindset with the ability to persuade and close Confidence in handling inbound customer conversations Willingness to work in US shift______________Preferred (Not Mandatory) Experience in inbound sales, voice process, or customer support BPO / international calling experience______________What We Offer Fixed salary + attractive performance-based incentives Saturday & Sunday fixed off US shift exposure Training and ongoing sales support Career growth opportunities
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Hiring Fresher / Telecaller / 12th Pass

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Female
  • Bhandarkar Road Pune
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO
A telecaller is responsible for initiating or receiving phone calls to connect with customers, promoting products/services, generating leads, and resolving inquiries. They work in sales or customer support, aiming to meet daily, weekly, or monthly targets. Key skills include excellent verbal communication, persuasion, and CRM database management. Key Responsibilities & DutiesOutbound/Inbound Calling: Making calls to prospective/existing customers and handling incoming inquiries.Sales & Lead Generation: Explaining product features, benefits, and pricing to persuade customers to make purchases or schedule appointments.Customer Service: Addressing customer concerns, complaints, and providing solutions.Data Maintenance: Updating and maintaining accurate records of customer interactions in a CRM system.Following Up: Reaching out to leads and existing clients to ensure satisfaction and repeat business.Script Adherence: Following established scripts to provide consistent information.
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Looking For BPO Telecaller

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Swargate Pune
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process
As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.
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Telesales Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Pune
Domestic BPO Work From Home Walk in
Calling existing and potential customers to persuade them to purchase company products and services.Accurately recording details of customers purchase orders.Processing all customer purchases accordingly.Generating promising leads for the outside sales team to pursue.Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.Developing and sustaining solid relationships with customers to encourage repeat business.Using sales scripts proffered by the company to drive sales and respond to customer rejections.Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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Telecaller (Freshers) Pune

Callflex Corporation Pvt Ltd

  • Fresher
  • Shivajinagar Pune
Voice Process Inbound Outbound Calling Domestic BPO
Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers
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