BPO Executive Fresher Jobs in Goa

10th Pass Freshers For BPO Team Leader

Uptox Limited Company

0 - 1 yrs
1.3 Lac/Yr
Goa

BPO Operations Domestic BPO Voice Process BPO Call Center Outbound Voice Process

- Lead a team of BPO agents: You will be responsible for overseeing and guiding a team of BPO agents to ensure they meet performance targets and deliver excellent customer service.- Monitor team performance: Keep track of key performance indicators (KPIs) such as call quality, productivity, and customer satisfaction to identify areas for improvement and provide feedback to team members.- Conduct training and coaching sessions: Develop training programs and provide continuous coaching to help team members improve their skills and knowledge.- Handle escalations: Address customer complaints or complex issues that require escalation, ensuring timely resolution and customer satisfaction.- Collaborate with other departments: Work closely with other departments to streamline processes, resolve issues, and enhance overall operations.- Provide regular reports: Prepare and present reports on team performance, trends, and recommendations for improvement to senior management.Skills and Expectations:- Strong leadership skills: Ability to motivate, inspire, and lead a team to achieve goals.- Excellent communication skills: Clear and effective communication with team members, clients, and other departments.- Problem-solving abilities: Capacity to quickly identify and address issues to ensure smooth operations.- Customer-focused mindset: Dedication to providing exceptional service and ensuring customer satisfaction.- Adaptability: Ability to handle a fast-paced and constantly changing work environment.

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Hiring For Customer Service Executive

GG Consultancy

0 - 6 yrs
3.5 Lac/Yr
Goa

Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Outbound Calling

As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.

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BPO Telecaller - Part Time - Freshers

the warriors placement

TW

0 - 6 yrs
Goa +10 Delhi NCR, Patna City, Goa, Indore Bypass Road Bhopal, Pune, Mumbai-Bangalore Highway Pune, Navi Mumbai, Mansarovar Colony Jaipur, Lucknow Sector 5, Mukherjee Nagar Delhi

Cold Calling Customer Support Customer Care Human Resource Executive Marketing

Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!

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Hiring Fresher - BPO Telecaller - Chandigarh/Goa/Leh

Stafkind Services

SS

0 - 6 yrs
2.0 Lac/Yr
Goa +9 Chandigarh, Goa, Leh, Kochi, Nagpur, Ghaziabad, Gorakhpur, Dehradun, Delhi

Outbound Calling Customer Care b2b Marketing Customer Support Domestic BPO Communication Skills Voice Process Tele Caller

We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities

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