We are looking for a dedicated Tele Caller to join our team in Pune. This role requires making outgoing calls to customers to promote services and gather information. The ideal candidate will have a friendly personality and a strong desire to help others.
**Key Responsibilities:**
- **Make Outgoing Calls:** Reach out to potential and existing customers to inform them about our services, answer their questions, and address any concerns they may have.
- **Gather Customer Information:** Collect feedback and details from customers to help improve our services and understand market needs.
- **Maintain Call Records:** Keep accurate logs of calls made, customer interactions, and any follow-up actions required to ensure streamlined communication and management.
- **Achieve Sales Targets:** Work towards meeting or exceeding assigned sales goals by effectively promoting products and services to customers.
- **Provide Excellent Customer Service:** Ensure a positive experience for the customers by being courteous, professional, and attentive to their needs during calls.
**Required Skills and Expectations:**
- Strong communication skills are essential to articulate ideas clearly and effectively to customers.
- A pleasant and positive attitude is necessary to engage with customers and build rapport.
- Ability to work in a structured environment, following guidelines for calls and maintaining compliance with policies.
- Basic computer skills are needed to navigate call systems and record customer interactions accurately.
- A willingness to learn and adapt is important for keeping up with product knowledge and industry trends.
- Previous experience in a customer service or sales role is preferred but not required. Freshers are also encouraged to apply.
Experience
0 - 6 Years
No. of Openings
15
Education
12th Pass
Role
Tele Caller
Industry Type
Financial Sector
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Shree Siddheshwar Enclave, 2nd Floor, Near SBI Bank, Hirabaug Chowk, Swargate, Pune 411002