Voice Process Executive Graduate Experience Jobs in Ahmedabad

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.

- Make outbound calls to potential customers: The telesales executive will be responsible for calling potential customers to introduce products or services, generate leads, and make sales pitches.- Handle inbound calls from customers: The executive will also need to handle incoming calls from customers, assist them with inquiries, provide information, and take orders.- Achieve sales targets: The telesales executive is expected to meet or exceed sales targets set by the company by effectively pitching products or services to customers and closing sales.- Maintain customer relationship management (CRM) system: It is important for the executive to update and maintain the CRM system with accurate information about customer interactions, purchases, and feedback.- Communicate effectively in English: Strong communication skills in English are essential for this role to effectively communicate with customers, understand their needs, and pitch products or services.- Basic computer skills: The telesales executive should have basic computer skills to input data into the CRM system, send emails, and navigate sales software.- Work from office: This is a full-time position where the executive will be required to work from the office in Ahemedabad, Gujarat.- Education and experience: The ideal candidate should have a Bachelor's degree in any field such as B.A, B.B.A, or B.Com, and 1-2 years of experience in telesales, telecalling, or a similar role.

Job description:Job Title: Telecalling Sales ExecutiveLocation: Navrangpura, Ahmedabad (Work From Office Only)Experience: Minimum 1 Year of experienceCompany: Trakky Online Salon Service Booking PlatformAbout Trakky:Trakky is a fast-growing beauty-tech startup revolutionizing how customers discover and book salon services online. Were on a mission to simplify and digitalize the salon appointment experience across India.Role Overview:We are seeking a motivated Telecalling Sales Executive to connect with potential salon partners and assist in onboarding them to the Trakky platform. This is an in-office role for candidates who are persuasive, organized, and comfortable communicating over the phone.Key Responsibilities:Call potential salon leads to explain Trakkys services and benefitsConvert warm leads into partner salons through effective pitching and follow-upsMaintain records of calls, follow-ups, and conversions in the CRM systemAssist with onboarding and collecting required partner documents or informationAchieve daily/weekly targets for calls and successful onboardingProvide basic post-onboarding support or coordination to salon partnersRequirements:Good communication skills in Hindi/Gujarati (English is a plus)Confident phone presence and convincing abilityPrior experience in telecalling or telesales is preferredBasic computer knowledge (Excel, Google Sheets, CRM)Ability to work independently and meet targetsFriendly, persistent, and professional attitudeWork Details:Work Mode: Work From OfficeLocation: Navrangpura, AhmedabadWorking Days: Monday to SaturdayTimings: 11:00 AM 8:00 PM(varies as per Businessrequirement)

Graduate/MBA/BBA Freshers - Researcher (Voice Process) Researcher will be primarily responsible for conducting the telephonic Surveys/Interviews thru cold calling and collecting the data, manually and leveraging the automation tools. The candidate should have strong written and verbal communication skills in English, Persistence, self-motivation, versatility, critical thinking, problem-solving, communication skills, a sense of humour and an authentic demeanour are assets. Define the lead qualification rules and refine those based on the client feedback. Excellent web research acumen and interest. Adequate knowledge of data collection methods (polls, focus groups, surveys etc) PC proficiency + strong skills in MS Office Suite (Outlook, Word, PPT, Excel) is essential. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Own and Drive continuous improvement within the process through Quality initiatives. Collecting and analysing equity fundamentals data for Global market and taking ownership in data quality controls to ensure consistent and high quality data are manufactured in order to meet product requirements. Need to work with considerable latitude under the direction of the Ops Head / Ops Manager and in sync with the vision of the company.SalaryCompetitive Salary. Commensurate with experience. This position will be follow the following 1 month training and learning program around Research Methods and Research Model. Following this the candidate will be on Probation period of 6 months and will not be liable for any offer benefits or vacation pay. CTC Salary 2.5 Lakhs to 3.5 Lakhs annuallyShift Timing Candidate must be flexible to work across shifts such as Australian (early morning), European (Afternoon) and American (Evening). Generally the working hours for the above shifts could be -

The Position is for a Diamond Company in the USA. The employee shall be calling to quality B2B leads and will discuss the Diamond business with prospective customers of a USA-based Diamond company. Excellent communication is a must. A very attractive salary is proposed to the candidate having USA experience and a tremendous convincing power for B2B processes. The Work will be challenging and shall, therefore, generate a very very lucrative remuneration for aggressive candidates. Its a office based job position and we don't accept remotely working candidates.Responsibilities and DutiesHe/She will be dialing to Diamond businesses across the USA (B2B)An excellent communication skill is a must to handle USA B2B business callingHe / She will be interacting with the decision-maker of prospective customers directly.An aggressive sales approach is a mustShift shall be USA shiftAn experience for USA B2B calling is an added advantageLead Generation Specialists are preferred who had previous experience dealing with the USA, Canada, or EuropeKey SkillsLead Generation, B2B Sales ExperienceRequired Experience and QualificationsAt least 1-year Experience in working with USA projects is a mustExperience has to be in the Sales fieldExperience in B2B cold calling is preferredBenefitsThe person selected once performs very well, shall raise to the position of Team Leader very quickly and shall fetch unbelievable remuneration in the short term. What is needed.... an aggressive marketing approach and strong convincing and communication skills as he will be working for a USA-based Diamond company. Aggressive sales commission is paid.Job Types: Full-time, CommissionSalary: 35,000.00 - 45,000.00 per month + very attractive Incentives on salesJob Types: Full-time, PermanentSalary: 35,000.00 - 45,000.00 per monthBenefits:Internet reimbursementSchedule:Night shiftSupplemental pay types:Commission payPerformance bonusExperience:International BDE

The Position is for a Diamond Company in the USA. The employee shall be calling to quality B2B leads and will discuss the Diamond business with prospective customers of a USA-based Diamond company. Excellent communication is a must. A very attractive salary is proposed to the candidate having USA experience and a tremendous convincing power for B2B processes. The Work will be challenging and shall, therefore, generate a very very lucrative remuneration for aggressive candidates. Its a office based job position and we don't accept remotely working candidates.Responsibilities and DutiesHe/She will be dialing to Diamond businesses across the USA (B2B)An excellent communication skill is a must to handle USA B2B business callingHe / She will be interacting with the decision-maker of prospective customers directly.An aggressive sales approach is a mustShift shall be USA shiftAn experience for USA B2B calling is an added advantageLead Generation Specialists are preferred who had previous experience dealing with the USA, Canada, or EuropeKey SkillsLead Generation, B2B Sales ExperienceRequired Experience and QualificationsAt least 1-year Experience in working with USA projects is a mustExperience has to be in the Sales fieldExperience in B2B cold calling is preferredBenefitsThe person selected once performs very well, shall raise to the position of Team Leader very quickly and shall fetch unbelievable remuneration in the short term. What is needed.... an aggressive marketing approach and strong convincing and communication skills as he will be working for a USA-based Diamond company. Aggressive sales commission is paid.Job Types: Full-time, CommissionSalary: 35,000.00 - 55,000.00 per month + very attractive Incentives on salesJob Types: Full-time, PermanentSalary: 35,000.00 - 45,000.00 per monthBenefits:Internet reimbursementSchedule:Night shiftSupplemental pay types:Commission payPerformance bonusExperience:International BD:1 yr

Job Description:Manage Inbound and outbound chats in a timely manner.Identifying customers' needs, clarifying information, researching every issue, and providing solutions and/or alternatives.Manage end-to-end customer response and the complaint processObtain and evaluate all relevant information to handle product and service inquiriesMaintain customer databasesProvide feedback on the efficiency of the customer service processPlaces orders for customers by updating all the information accurately.Maintain excellent quality on all chats handled.Perform all assigned tasks in an accurate manner.Work with minimum supervision.Requirements :Graduate from any streamExcellent spoken & written communication skillsStrong communication skills along with active listening.MS-Office (specifically MS-word); Good keyboarding typing skillsCustomer focusAbility to multi-task, set priorities, and manage time effectivelyAbility to understand accents from diverse geographiesAbility to stay calm under pressureRequired Qualification: MBA, MCA, BCA, B.TecRequired Experience: 1 to 4 yearsCTC: As per industry standardsShift : (Rotational shift)Location: Ahmedabad

Duties and Responsibilities:Familiarizing yourself with essential details of our products and services.Calling prospective clients using a list of phone numbers provided to you.Accepting calls from prospective clients as they arise.Fielding basic questions and concerns about the products and services we offer.Scheduling a consultation between the prospective client and a Sales Representative.Keeping a detailed log of calls, including those which were not answered.Attempting to contact prospective clients who you have been unable to contact.Informing the Manager of recurrent product-related complaints that warrant addressing.Canada Voice ProcessJob Timing- 7pm - 5am (Night Shift)Monday-SaturdayWork from OfficeAge- Upto 30yearLocation- 104 Unique Metropolis, Opposite Prasang Party Plot, Gota, SG Highway, Ahmedabad, Gujarat- 382481

- Manage amounts of incoming phone calls and emails. Identify and assess customers needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools (CRM) Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively

New opening for US Process Tele Sales ExecutiveProfile- Tele Sales Executive (US Process deal with international clients)Shift Night shiftSalary 10k 15 kRequirements graduate/ undergraduate (but not allowed pursuing candidates)Location AhmadabadBoth the above work consist of Voice and Non-voice both work, hence it requires fluent verbal English communication skills, so it is requested with all students / candidates to check there English grammar in below link And whichever candidate is getting Marks of C1, C2, B1 only can apply for this job.Also prepare for this link about how to give you an interview ?And also prepare fluent English and Grammar.