Customer Care Executive

- manage amounts of incoming phone calls and emails.

• identify and assess customers’ needs to achieve satisfaction

• provide accurate, valid and complete information by using the right methods/tools (crm)

• handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• familiarity with crm systems and practices

• customer orientation and ability to adapt/respond to different types of characters • excellent communication and presentation skills

• ability to multi-task, prioritize, and manage time effectively

• Experience

  1 - 2 Years

• No. of Openings

  01

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office