Diploma requiredMinimum 3 years experience in sales (lead generation preferred)2+ years experience telemarketing a plusExcellent phone manner and articulationAbility to type a minimum of 40 WPM (words per minute)Results-driven and willing to work on a commission basisAbility to cope with rejection daily.Perform script (with necessary adjustments) to ensure consistency of the sales programAnswer potential clients questions about home improvement projects or goalsGenerate between 5 and 15 sales leads per daySet appointments with prospective customers based on our associates schedulesPlace phone calls to potential clients from our computerized directoryMaintain computer, telephone and other equipmentTrain other telemarketers when requiredCommunicate any problems, concerns or questions to the supervisory staffRefer customer complaints to the supervisor for quality controlCommunicate respectfully and politely with potential customers at all timesCalls potential customers to sell [products or services.]Shares the selling points for the [products or services.]Answers questions about the [products or services.]Recommends [products or services] based on their needs.Completes orders and notifies the appropriate department.Takes detailed call notes and records any feedback.Keeps contact and financial information confidential.Uses popular telemarketing software.Meets or exceeds quarterly sales goals.