Array ( [0] => it-support [1] => mohali ) IT Support Jobs in Mohali,IT Support Job Vacancies in Mohali Punjab
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IT Support Job Vacancies in Mohali

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Opening For Tech Support Agent

TieIn HR Support

  • 2 - 4 yrs
  • Mohali
Technical Support Desktop Support IT Support Hardware Troubleshooting Software Troubleshooting System Troubleshooting Ticketing Tools CRM Tools Payment Gateway Support Online Payment Processing
Key Responsibilities Handle inbound and outbound calls to support customers with technical issues efficiently and courteously. Diagnose, troubleshoot, and resolve system, hardware, and software problems via remote desktop sessions. Provide step-by-step technical guidance to customers to ensure issue resolution during the first contact. Record all interactions, issues, and resolutions in the company CRM or ticketing tools. Process customer payments securely through authorized payment gateways. Escalate unresolved issues to the next level of support and follow up to ensure proper closure. Maintain high standards of customer satisfaction by adhering to company service-level requirements.Requirements Minimum 2 years of experience in providing technical support via remote sessions (PC, laptop, or mobile). Proven experience handling both inbound and outbound technical calls. Prior experience in processing online payments or transactions securely. Strong communication skills in English (both written and verbal). Must have a stable high-speed internet connection (minimum 200 Mbps). Must own a 5G-enabled laptop or computer suitable for remote working. Ability to work in rotational shifts and flexible rostered offs as per business requirements. Strong problem-solving and multitasking abilities with a customer-oriented approach.Preferred Skills Familiarity with remote desktop tools, CRM systems, and ticketing platforms. Basic networking knowledge and understanding of operating systems. Customer service certification or prior work in a BPO/Tech Support environment.
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IT Project Coordinator

GeekyBones Lab Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mohali
Problem Solving Project Planning
GeekyBones Lab Pvt Ltd is a dynamic and innovative company dedicated to delivering exceptional technological solutions. With over seven years of excellence, we take pride in fostering a collaborative and growth-oriented work culture.Role Overview:We are seeking a proactive and results-driven Project Coordinator with 6 months to 1 year of experience to join our team. The ideal candidate will oversee project planning, execution, and delivery while ensuring alignment with client requirements and organizational goals.Key Responsibilities:Develop comprehensive project plans, including timelines, budgets, and resource allocation.Coordinate and communicate effectively with cross-functional teams, stakeholders, and clients.Monitor project progress, identify potential risks, and implement solutions to mitigate them.Ensure projects are delivered on time, within scope, and within budget.Facilitate team collaboration to achieve project milestones and resolve conflicts efficiently.Prepare and present project status reports to stakeholders and leadership.Continuously assess and improve project management processes for better efficiency and quality.Qualifications & Skills:Experience: Minimum 6 months to 1 year in project coordination or a related role.Education: Bachelors degree in Business Administration, IT, or a related field (MBA or PMP certification is a plus).Skills:Strong organizational and time management abilities.Excellent verbal and written communication skills.Proven leadership and decision-making capabilities.Proficiency in project management tools (e.g., JIRA, Trello, Asana).Basic understanding of software development life cycle (SDLC) and IT project workflows.Analytical mindset with a keen eye for detail.What We Offer:A collaborative and inclusive work environment.Opportunities for professional growth and learning.Performance-based appraisals.Employee-centric workplace activities and rewards.
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Opening For IT Support Executive

Sadashiv Casting Pvt Ltd.

  • 5 - 10 yrs
  • Dera Bassi Mohali
CCTV Technician Networking EPABX Server Engineer Hardware Engineer Microsoft Office Access Email Drafting Photoshop Designer
Job Overview: The IT Support Executive is responsible for ensuring the smooth functioning of IT systems and infrastructure within the organization. This role involves providing technical support, troubleshooting hardware, software, and networking issues, managing IT assets, and collaborating with other departments to meet the technology needs of the steel manufacturing and related operations, etc.Qualifications & Skills: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in IT support, preferably in an industrial or manufacturing environment. Strong knowledge of hardware, software, and network troubleshooting. Familiarity with ERP systems used in the steel industry is a plus. Excellent communication and interpersonal skills. Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), and CCNA are advantageous
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Looking For IT Project Coordinator

toxsl technologies

  • 2 - 5 yrs
  • Mohali
Agile Scrum Mobile Application Developer Web Application Developer IT Project Coordinator
Requirements:Gathering project information and preparing workflow on required activities.Must have experience in Mobile and web applications projects.Must be from IT BackgroundKnowledge of Gateways and API'sDaily coordination with the team leads to understand and identify their issues.Identify causes for potential project delays and ensures timely corrective action to ensure meeting of project deadlines agreed with customers.Maintain discipline, proper time management, and adherence to project timelines at all times in the production area.Collaborate effectively with the sales team to ensure the right distribution of resource allocation for ongoing and new projects.Client communication.Proven working experience in project management in the IT sector.Strong knowledge of web technologies, including PHP Open Source Technologies (WordPress)Highlights:Working 5 days a week.Group Health Insurance for our employees.Work with a team of 300+ excellent engineers.Extra Compensation for Night ShiftAdditional Salary for an extra day spent in the office.Lunch buffets for all our employees.Fantastic Friday meals to dine in for employees.Yearly and quarterly awards with CASH amount, Birthday celebration, Dinner coupons etc.Team Dinners on Project Completion.Festival celebration, Month End celebration .
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Jobs by Related Category

BPO Executive

Future Solutions

  • 0 - 5 yrs
  • 7.0 Lac/Yr
  • Mohali
BPO Executive Customer Service Agent MNC Email Chat Support Executive KPO Tech Support MBA B Com Customer Support International BPO International BPO Voice Process IT Fresher Work From Home
what you'll do custmore support - voice & non voice process Good/ fluent English Rotaional/ Night shift/ Day shift Available Candidates has to resolve queries over call/ chat/ email salary:- 25k - 45k Age:- 18 - 35 only Perks and Benifts provident fund + Gratuity + Medical Insurance + Great Incentives
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Desktop Support Engineer

Excelindia HR Services

Hardware Networking Computer Hardware Desktop Support Service Desk IT Helpdesk MCSE Walk in
Desktop Support Engineer L1Roles and ResponsibilitiesJob Description:1. Features of windows 10.2. Office 365 Concept (configuration, installation)3. One Drive (cloud solution).4. Ms-office 2010,2013,2016 Product (mainly outlook).5. Basic knowledge of McAfee drive encryption.6. Basic Networking knowledge( IP, Subnets, VPN).7. Basic Hardware knowledge( backup, bluedump).8. Printer Installation.9. IP Address.10. Troubleshooting hardware and software issues.11. Installing and maintaining hardware and computer peripherals.12. Installing and upgrading operating systems and computer software.13. Troubleshooting networking and connection issues.Desired Candidate Profile: BTech FROM REGULAR COLLEGE GOOD COMMUNICATION SKILLExperience: Total work: 2 to 4 years (Preferred) Perks & Benefits: - Hybrid US Shift timing (7PM to 4AM IST) Competitive PayScale Excellent work environment*Job Type: Full-timeLocation-MohaliPay: 3LPA - 4.5LPA per yearBenefits: Hybrid or WFH Schedule: Monday to Friday
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IT Coordinator

PUMPKART

Project Coordination Android Development IT Coordinator IT Support Project Management Project Planning IT Helpdesk
Coordinate with technical team for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule and project costs using appropriate verification techniques Measure project performance using appropriate tools and techniques Report and escalate to management as needed Perform risk management to minimize project risks Create and maintain comprehensive project documentation Track project performance, specifically to analyze the successful completion of short and long-term goals Perform other related duties as assigned Develop spreadsheets, diagrams and process maps to document needsRequirements: Bachelors Degree in Computer Science, Information Technology or related field 3+ years experience as an IT professional 2+ years supervisory experience in an IT Department Proven working experience in project management Excellent written and verbal communication skills Solid organizational skills including attention to detail and multitasking skills Strong working knowledge of Microsoft Office
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IT Administrator

Rockpecker Private Limited

  • 2 - 5 yrs
  • Mohali
Networking Windows System Administration Desktop Support Facility Management Personnel Management IT Infrastructure IT Support Sage Software ERP Implementer Microsoft Office Sharepoint Electronincally Documents Amangement
o actively look for improvements in the current IT systems and formulate plans for changes which enhance productivity, accountability, repeatability, and scalability of operations. To execute projects set by upper management with the previously mentioned goals. Some of the immediate projects would be: Introducing Microsoft teams, Sharepoint and OneDrive for storing all documents electronically Improving the hosting of the internal ERP software Upgrade some PCs and procure new PCs as required Create standard operating procedures for tasks along with flowcharts to reduce man dependence. Self-proposed projects
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IT Technical Support Voice Process (US),Area All Over The in India ( Work From Home )

Digi Man Solutions Pvt. Ltd.

International Voice Process UK & US Voice Process International Tech Support Work From Home Walk in
1. Work with US facing clients.2.Manage and Support process foreign clients in US . 3. Monitors calls and email.# INTERVIEW FORMAT ; ZOOM VIDEO CALL.Working Time: 10:00 pm to 7:00 am. Sunday Off.
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