Team Coordinator Job Vacancies in Nagercoil

Job SummaryWe are looking for a CRM Manager to manage client relationships, ensure smooth service delivery, coordinate with internal teams, and maintain high levels of client satisfaction. The candidate will act as the main point of contact for clients and ensure timely completion of projects and business commitments.Key ResponsibilitiesHandle client communications through calls, emails, and meetings.Build and maintain strong relationships with existing clients.Coordinate with internal departments to ensure timely project completion.Track client requirements and provide regular updates.Resolve client concerns and ensure customer satisfaction.Monitor project progress and service quality.Maintain client records and CRM data accurately.Follow up with clients for feedback and future business opportunities.Support business growth through client retention and referrals.Prepare daily, weekly, and monthly client activity reports.Manage and guide the CRM team to achieve departmental goals.Ensure smooth execution of company policies and client commitments.Required SkillsExcellent Communication SkillsClient Relationship ManagementTeam Handling & CoordinationProblem-Solving AbilityTime ManagementCRM Software KnowledgeMS Office & Reporting SkillsCustomer Service OrientationQualificationAny Degree / MBA PreferredExperience in CRM, Customer Support, Client Servicing, or Operations Management

Strong communication and negotiation skillsGood organizational and coordination abilitiesBasic knowledge of sales and marketing principlesProficiency in MS Office (Excel, Word, PowerPoint)CRM software knowledge (preferred)Ability to multitask and meet deadlinesProblem-solving and analytical skills

We are hiring fresh graduates from any discipline who are eager to work with the latest trends, including AI and digital workflows. This is not a BPO role. You will assist our existing clients (UK, Australia, US) on various projects while gaining valuable professional experience.What Youll Do: Support project coordination and communication Assist clients with ongoing tasks Maintain documentation and ensure timely follow-ups Learn and adapt to new technologiesWhat Were Looking For: Strong spoken & written English skills Good communication and teamwork Interest in Digital Marketing or AI (added advantage)Kick-start your career with us! Apply now and be part of our exciting journey.

We are urgently hiring for Sales Executive for VARIOUS region .Develop and implement effective sales strategies to meet or exceed sales targetsIdentify and pursue new business opportunitiesBuild and maintain strong relationships with clients and customersConduct market research and competitive analysis to stay up-to-date with industry trendsNegotiate contracts and close deals with clientsDevelop and deliver sales presentations and proposalsCollaborate with internal teams to ensure customer satisfaction and successful project deliveryProvide regular reports and updates on sales activities and performanceAttend industry events and conferences to network and build relationships within the industryStay informed about the latest developments in the industry and share knowledge with colleaguesRequirementsMinimum 1 years of B2B sales experienceProven track record of meeting sales targetsExcellent communication and negotiation skillsAbility to build and maintain client relationshipsStrong understanding of sales processes and techniquesExperience in lead generation and prospectingAbility to work independently and as part of a teamWillingness to travel for client meetings

Team Leader-Tele Calling is responsible for ensuring that Tele-calling Staff have the knowledge and skills to answer donors questions, requests for support Team Leader-Tele Calling has additional responsibility for meeting sales and profitability targets.The performance of individual callers is essential to the success of a call centre. Team Leader-Tele Calling is responsible for recruiting, training, managing, and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives.Training programs must ensure that Callers have good knowledge about leprosy and services of the organisation, most importantly customer handling skills.Team Leader-Tele Calling uses various metrics to assess Callers performance.

Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolutiono Manage timely data collection to update operations metricsto achieve productivity targets, eliminate errors and deliver excellent customer serviceo Partner with cross-functional support teams in improving the proprietary tools and systemso Drive and train the staffs towards the vision of the Organization, policies, procedures, and best practices.o Organizes and oversees the schedules and work of assigned staffs.o Conducts performance evaluations that are timely and constructive.o Manages a team of assigned operations representatives and ensures they comply with company guidelines particularly related to quality of service.o Monitors or reviews the productivity and other correspondence between Front line Staffs,TLs and Clients.o Ensures that representatives are informed about changes to company products and services.o Prepares knowledge-based documents such as summaries and responses to frequently asked questions.o Identifies opportunities to update or improve the quality and quantity of productivity

Excellence in Administration & Client HandlingThe ability to plan and strategy at a senior level, Effective Team Management, capabilities, and Digital Marketing Knowledge across all services.Provide end-to-end project management, seek opportunities for improvement, and suggest new projects.