Job Summary
We are looking for an experienced Admin Coordinator to manage day-to-day administrative activities, coordinate with the technical and research teams, handle client communication, maintain CRM records, and monitor payment collections. The candidate should have strong coordination, communication, and team-handling skills.
Key Responsibilities
Coordinate and monitor the day-to-day activities of the technical and research teams.
Assign tasks to team members and follow up on project progress and deadlines.
Coordinate between clients and technical teams to ensure smooth project execution.
Communicate with clients regarding project status, requirements, and updates.
Handle client queries and ensure timely resolution of issues.
Maintain and regularly update CRM records, client details, project status, and follow-ups.
Monitor pending payments and coordinate with clients regarding collections.
Maintain payment and collection records and provide regular updates to management.
Prepare daily, weekly, and monthly reports related to projects, clients, and collections.
Monitor team performance, work status, and pending activities.
Ensure proper documentation and maintenance of administrative records.
Coordinate with management and different departments for smooth operations.
Support the team in achieving project completion and collection targets.
Required Skills
Excellent communication and client-handling skills.
Strong team coordination and leadership abilities.
Good knowledge of CRM management and reporting.
Strong follow-up and collection management skills.
Good organizational and time-management skills.
Ability to handle multiple projects and priorities.
Strong problem-solving and decision-making skills.
Proficiency in MS Office, Excel, and Google Workspace.
Ability to work effectively under deadlines.
Preferred Profile
./ or MBA candidates with 5-10 years of relevant experience in administration, operations, client coordination, team handling, CRM management, and collection follow-up are preferred.