Senior Customer Support Executive

Osone Academy

Team Leader-Tele Calling is responsible for ensuring that Tele-calling Staff have the knowledge and skills to answer donors questions, requests for support Team Leader-Tele Calling has additional responsibility for meeting sales and profitability targets.

The performance of individual callers is essential to the success of a call centre. Team Leader-Tele Calling is responsible for recruiting, training, managing, and monitoring callers so that they have the skills and knowledge to meet the targets and fundraising objectives.

Training programs must ensure that Callers have good knowledge about leprosy and services of the organisation, most importantly customer handling skills.

Team Leader-Tele Calling uses various metrics to assess Callers performance.

• Experience2 - 5 Years
• No. of Openings5
• EducationAny Bachelor Degree
• RoleCustomer Support Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office