Team Coordinator Fresher Jobs in Thanjavur

Supervise and follow up with field officers to ensure completion of assigned tasks. Facilitate effective communication among team members through email correspondence and team meetings. Monitor and track pending claims to ensure timely resolution and closure. Demonstrate a strong understanding of insurance processes and policies to provide guidance and support to team members. Provide training and mentorship to field officers to enhance their knowledge and skills. Collaborate with other team leads and departments to streamline processes and improve overall efficiency. Serve as a point of contact for escalations and complex inquiries from field officers and clients. Analyse team performance metrics and implement strategies for improvement. Ensure compliance with company policies and regulations within the team.

Be on time for shift and maintain consistent, regular attendance record Properly open and close spa each day according to Standard Operating Procedures. Accurately book, change and cancel spa appointments. Acknowledge and greet everyone who enters and leaves the spa. Ensure that the check-in, check-out and payment process is handled in accordance with companypolicy Provide callers and guests with detailed descriptions of spa treatments, packages, services, andhours of operationUtilize spa computers with skill and proficiency; document guest information in electronic recordas directed. Familiarity with Spa Booking Softwares Answer the phone promptly and use the guests name throughout the phone conversation; operatephone system accurately and efficiently. Actively promote the spa, treatments, services, sessions and retail, as well as programs,promotions and/or discounts available. Maintain eye contact when addressing external and internal guests; develop professional andpersonalized relationship with regular guests. Handle guests questions and concerns promptly, professionally and courteously. Maintain complete confidentiality in all guest matters in accordance with company policy; Provide accurate, appropriate and immediate responses to all requests by guests, ensuringcomplete guest satisfaction. Maintain a clean; safe, fully stocked and well organized work area. Ensure adequate stock of supplies and equipment; inform management when stock is low. Must be able to work without constant direct supervision and remain at assigned post forextended periods of time. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Ability to perform the duties of the Retail Consultant as needed. Assist in all areas of spa operation as requested by management. Communicate to management any and all occurrences involving staff or