Sales Support Manager Job Vacancies in Navi Mumbai

ICICI Lombard We Are Hiring! Role: Customer Relationship Manager (CRM) Location: Vashi, Navi Mumbai (Opp. Vashi StationSector 30, Vashi Navi Mumbai, Maharashtra) Open Positions: 40+ About the Company - ICICI LombardICICI Lombard is one of Indias leading general insurance companies, offering a wide range of insurance products such as: Motor/Car Insurance, Health Insurance, Travel Insurance, Home Insurance, Commercial/Business InsuranceICICI Lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more. About the RoleWe are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM).This is a 100% voice process involving inbound calling, where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Salary Details Freshers: 16,000 17,000 (In-hand) 2.55 LPA Experienced: Up to 26,000 (In-hand) 3.7 LPA Shift TimingsFor Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)For Female Candidates: Between 7:00 AM to 8:30 PM (Any 9.5-hour shift) Working Days & Week Offs 5 Days Working 2 Rotational Week Offs

Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate