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Customer Relationship Manager Job Vacancies in Navi Mumbai

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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • New Panvel Navi Mumbai
Call Quality Follow-up Documentation Lead Management Reporting Communication CRM Sales MS Hard Working Sales Administration
We are looking for a dedicated Sales Administration Executive to join our team in New Panvel. The ideal candidate should have 1 to 2 years of experience in sales administration and be able to work from our office. This role is best suited for female candidates.**Key Responsibilities:**- **Order Processing:** Manage customer orders by entering data accurately into the system and ensuring all orders are tracked and fulfilled on time.- **Customer Interaction:** Communicate with clients through phone and email to address inquiries, provide information about products, and resolve any issues.- **Sales Reporting:** Prepare regular sales reports and analyze data to support the sales team in making informed decisions.- **Database Management:** Maintain and update customer databases to ensure that all information is current and accessible for the sales team.- **Sales Support:** Assist the sales team with administrative tasks, including preparing presentations, coordinating meetings, and compiling sales materials.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members. Proficiency in Microsoft Office Suite, particularly Excel and Word, is essential for reporting and data management. Attention to detail and strong organizational skills are necessary for managing multiple tasks efficiently. The candidate should be a team player with a positive attitude and the ability to work in a fast-paced environment. Previous experience in a sales environment will be an advantage.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Navi Mumbai
Channel Sales Lead Generation Direct Sales CRM Sales Microsoft Office Content Marketing Strategist Business Development Business Development Operations Search Engine Optimization Sales Executive Marketing
Job Overview:Weare looking for a proactive and motivated Business Development Executive to drive our outreachefforts and accelerate our growth. This role is perfect for individuals with 0-1years of experience insales or marketing, who are eager to make an impact at a dynamic and fast-growing content writingagency
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  • 1 - 7 yrs
  • 9.0 Lac/Yr
  • Belapur Navi Mumbai
Zoho CRM Zoho Account Manager Zoho Account Managers Accounts Head
A Zoho Software Account Manager is responsible for driving customer retention, satisfaction, and revenue growth by managing the full client lifecycle for SMB or strategic accounts. They act as the primary contact, fostering long-term relationships through proactive engagement, conducting quarterly business reviews, and uncovering upselling/cross-selling opportunities within the Zoho ecosystem. Key responsibilities include:Relationship Management: Proactively engaging with clients via calls, emails, and virtual meetings to act as a trusted advisor and ensure client satisfaction.Revenue Growth & Sales: Owning the sales cycle to meet renewal and upgrade targets, including identifying upsell/cross-sell opportunities.Onboarding & Support: Assisting with the onboarding process, setting up organization accounts, and providing support for Zoho CRM Plus and other apps.Strategic Planning: Creating and executing account plans, monitoring KPIs, and delivering quarterly reports on sales, marketing, and support.Technical Implementation (specific roles): Leading client kickoffs, diagnosing pain points, and mapping workflows within Zoho CRM, Zoho Projects, and other applications.Collaboration: Working with internal teams (marketing, legal, product) and external partners to resolve issues and deliver value.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Nerul Navi Mumbai
CRM Sales Technical Sales Sales Process IT Sales ERP Sales Software Solution Sales IT Hardware Sales IT Marketing
Job Title: IT Sales ExecutiveExperience: Minimum 2 YearsLocation: Seawood, Navi MumbaiJoining: Immediate / Short Notice PreferredWe are seeking a motivated and results-driven IT Sales Executive
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Business Analyst - Full Time

Victore Ships Private Limited

  • 1 - 3 yrs
  • Seawoods Navi Mumbai
CRM Documentation Research Analysis Business Research Analysis Requirement Analysis Good Communication Skills Analysis Brd Experience Cargo Handling Geography Online Research Researcher Problem Solving
MAXIMUM AGE LIMIT- 30 YEARSJob Requirement Descriptions:PHASE A. RECORDS AND UPDATES1. VOYAGE (CARGO) AND PERIOD ENQ.UPDATES2. SHIP POSITION UPDATES3. ROUTING RECORDS UPDATES4. CIRCULATION LIST UPDATES5. FLYERS FORMATES UPDATES (SHIP, CARGO, NEWS AND EVENTS)PHASE B. ANALYSIS6. CARGO ANALYSIS7. SHIP ANALYSIS8. CLIENTS ANALYSIS.9. UPDATES AND RECORDS ANALYSIS.PHASE C. CORDINATION10. POST FIXTURE CO-ORDINATION11. INTER DEPARTMENTAL CO-ORDINATION12. POST FIXTURE DOCUMENTATION, EXECUTION, RECORDS.13. GROUND DUTY.
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  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Navi Mumbai
CRM Sales Customer Handling Order Processing Sample Coordinator
Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.
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  • 4 - 8 yrs
  • 17.0 Lac/Yr
  • Juinagar Navi Mumbai
Dynamics CRM Java Scripting Frameworks Rest API Server Administrator Git VSS Power BI Data Migration Microsoft Azure CRM Implementation N Support
Microsoft dynamics 365 CRM Consultant- client sideKey Responsibilities: Design and configure Dynamics 365 CRM Customer Service & Sales modules to align with business processes and requirements. Develop and document functional design specifications for customizations and integrations. Strong communication and interpersonal skills BFSI experience is preferred Ability to work with senior stakeholdersKey Qualifications: Experience: 2-5 years of experience in Dynamics 365 CRM development roles, with a strong background in CRM implementation and support Knowledge: Deep understanding of Dynamics 365 CRM modules, functionalities, and customization & integration capabilities Skills: Strong analytical, problem-solving, and project management skills Communication: Excellent interpersonal and communication skills, with the ability to interact effectively with both technical and non-technical stakeholders Education: Bachelors degree in Information Technology, Business Administration, or a related field. Relevant certifications (e.g., Dynamics 365 certifications) are preferredDesired Skills and Experience: Experience in customization and extension of Dynamics 365 CRM - client side customization using java scripts, web resources etc, server side customization using C# & .Net assemblies Java scripting frameworks like Node.js, Angular.js, React.js, JQuery, CSS, HTML 5, AJAX Developing REST APIs Integration experience with external systems through REST APIs. Both with and without middleware. Server administration and Deployment for MSCRM application Working knowledge of source control tools like GIT, VSS etc. Working knowledge of Power apps, Power pages, Power Automate, PowerBI preferred Data migration experience either through a tool or through MS Dynamics feature. Experience with Microsoft Azure services (Application servers, Database Services, Service Bus)Note. Candidates from Mumbai only can apply.Shortlisted candidates will be updated for further steps of interview processResumes can be shared to mittal@techturmeric.com
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Customer Relationship Manager (fresher)

Rising Next Move India Private Limited

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Vashi Navi Mumbai
Insurance Sales Customer Support Educational Sales
ICICI Lombard We Are Hiring! Role: Customer Relationship Manager (CRM) Location: Vashi, Navi Mumbai (Opp. Vashi StationSector 30, Vashi Navi Mumbai, Maharashtra) Open Positions: 40+ About the Company - ICICI LombardICICI Lombard is one of Indias leading general insurance companies, offering a wide range of insurance products such as: Motor/Car Insurance, Health Insurance, Travel Insurance, Home Insurance, Commercial/Business InsuranceICICI Lombard provides financial protection and support to customers in situations like accidents, illnesses, travel issues, property damage, and more. About the RoleWe are looking for enthusiastic and customer-focused individuals for the position of Customer Relationship Manager (CRM).This is a 100% voice process involving inbound calling, where you will handle and resolve customer queries. Key Responsibilities Handle inbound customer calls Address customer queries and concerns professionally Provide accurate information & ensure customer satisfaction Maintain call records and follow company standards Deliver excellent customer service at all times Qualification Any Graduation (Freshers & Experienced candidates can apply) Salary Details Freshers: 16,000 17,000 (In-hand) 2.55 LPA Experienced: Up to 26,000 (In-hand) 3.7 LPA Shift TimingsFor Male Candidates: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)For Female Candidates: Between 7:00 AM to 8:30 PM (Any 9.5-hour shift) Working Days & Week Offs 5 Days Working 2 Rotational Week Offs
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Jobs by Popular Location

  • 4 - 9 yrs
  • 9.0 Lac/Yr
  • Navi Mumbai
Lead Generation IT Sales Inside Sales Cold Calling B2B Sales Target Achievement Sales CRM Client Management Outbound Sales
Job Description:- Inside Sales RepresentativeJob Duties:Calling prospective customers and answering calls from customersMake cold calls for new business leadsGetting Contact Information of Senior PersonsTalking to senior IT managers / CFO / DirectorsEducate the prospective customers to bring them to the table to discuss IT requirements by following a prepared script to give service and customer reference information.Conducting a primary research on the company by using tools like Probe 42, Lusha and other tele marketing tools.Connecting with the qualified companies.Forwarding qualified leads to sales team .Follow up calls for unanswered connections.Maintains database by entering, verifying, and backing up data.Maintains operations by following policies and procedures; reporting needed changes.Maintaining weekly, monthly, and annual reports of data collected.Maintains quality service by following organization standards.Maintains technical knowledge.Contributes to team effort by accomplishing related results as needed.Build contacts with potential clients to create new business opportunitiesMaintain knowledge of all product and service offerings of the companyArrange meetings for senior management with prospective clientsFollow company guidelines and procedures for acquisition of customers, projects etcPreparing Quotations.Follow up with customers regarding quotation forwarded.Handling the existing Accounts of End-customers.Co-ordinating with clients for the outstanding payments.Order execution.Maintaining data base of clients.Co-ordinate with co-operate sales team for daily execution.Follow up on material dispatch and deliveries with logistic team.Handling customers calls and emails regarding delivery of material.Forwarding PO for billing in accounts department with proper details.Co-ordination with accounts department regarding invoices billing.Warranty update.Handling customers inquiries and complaints.Sending Installation mail to support department once material is delivered.Sending tracker file of dispatch and delivery status to customers.Skills and Qualifications: (Inside Sales)Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product KnowledgeMinimum 2 to 5 years' experience with relevant IT industry exp Mandaprefer navi mumbai location can apply
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Vashi Navi Mumbai
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Customer Management Problem Management Interpersonal Skills
Excellent Communication SkillsStrong Thought Process & Problem-Solving Ability
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  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Ghansoli Navi Mumbai
CRM International Sales Inside Sales Convincing Power Lead Generation IT Sales Cold Calling B2B Sales Proficiency in English Outbound Sales Target Achievement
Communicating with customers, making outbound calls to potential customersHandling incoming calls and following up on leads & renewal dataPerforming market research, Gathering, and processing data.Assisting and coordinating with the sales team.Helping Closing sales and achieving sales targets.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
Sales Customer Management CRM
Job Title: Sales ExecutiveCompany: One Point One SolutionsLocation: Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift: Day Shift (10:00 AM 05:00 PM)Work Days: Monday to SaturdayWeekly Off: SundayJob Description:One Point One Solutions is hiring Sales Executives for its outbound calling processes in Axis Bank Collection Process and SBI Life Sales Process, based in Turbhe, Navi Mumbai. The role involves engaging with customers over calls and ensuring high conversion and collection rates.Key Responsibilities:Make outbound calls to customers for collections or sales.Maintain call logs and update CRM systems.Meet daily and monthly targets.Provide excellent customer interaction and service.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 35 years.Gender: Open to Male & Female candidates.Compensation & Benefits:Salary: 17,000 In-Hand 30,000 CTCPerks: Free Pick & Drop facility from Koparkhairane Station to Office and back.Selection Process:Face-to-Face Interview
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Kharghar Navi Mumbai
Telesales Sales CRM Sales
Presales Executive-Upper Kharghar-25k plus incentivesKey Responsibilities:Make outbound calls to prospective clients to generate leads for real estate projects.Explain project details, investment opportunities, and schedule client visits/meetings.Maintain follow-up with clients to nurture interest and convert inquiries into site visits.Update and manage client data records in CRM or Excel sheets.Coordinate with the sales team for smooth client handover and closure support.Requirements:Minimum 6 months to 2 years of experience in telecalling, preferably in real estate or related fields.Excellent communication skills in Hindi, English, and regional languages.Ability to build good customer relations and handle objections confidently.Basic computer skills for data entry and reporting.Goal-oriented with the ability to handle high call volumes.Benefits:Fixed salary plus attractive incentive structure.Training and growth opportunities in the real estate sector.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Navi Mumbai
Customer Relationship Customer Handling Negotiation Skills Customer Management Front Office Receptionist
Roles and Responsibility: Calling customers to sell the products by giving them brief of product prices , features and benefits and understanding their requirements etc. Handling the customers database accurately. Understanding the customers grievance . Attracting customer by demonstrating about merchandise and services. Going out of the box to achieve future sales targets.Requirements and Skills: Proven experience in sales or customer services roles. Proficient in achieving the sales target preferably via phone calls. Excellent communication in English and Presentation skills Relevant knowledge of computers and telephones. Qualities like negotiations and acceptance of rejections.*Immediate Joiners Preferred*
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Vashi Navi Mumbai
Customer Support Problem Solving SAP CRM
Supports the sales team by handling customer inquiries, processing orders , sending proforma Invoice Coordinating between departments to ensure smooth sales operations and client satisfaction Supports the sales team by handling administrative tasks & managing customer inquiries Processing orders and coordinating between departments to ensure smooth sales operations and client satisfaction.
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Hiring For Sales Trainee

Apple Energy Pvt Ltd

Marketing Sales Operations B2B Sales Lead Generation Purchase Orders CRM Marketing Communication
We are looking for fresher candidates who are interested in field salesQualification : Graduate (Marketing candidate preferred)Industry Type : AutomobileEmployment Type: Full Time, PermanentJob Description :* Meet sales targets through effective fieldwork* Collaborate with team on strategic planning and execution* Manage customer relationships at job sites* Generate leads, present products, close dealsInterested candidates please share updated resume on admin@appleenergy.in or whats app on 7777054679
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Navi Mumbai
Sales Update CRM Systems Meet Daily and Monthly Targets
Job Title: Sales ExecutiveCompany: One Point One SolutionsLocation: Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift: Day Shift (10:00 AM 05:00 PM)Work Days: Monday to SaturdayWeekly Off: SundayJob Description:One Point One Solutions is hiring Sales Executives for its outbound calling processes in Axis Bank Collection Process and SBI Life Sales Process, based in Turbhe, Navi Mumbai. The role involves engaging with customers over calls and ensuring high conversion and collection rates.Key Responsibilities:Make outbound calls to customers for collections or sales.Maintain call logs and update CRM systems.Meet daily and monthly targets.Provide excellent customer interaction and service.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 35 years.Gender: Open to Male & Female candidates.Compensation & Benefits:Salary: 17,000 In-Hand 30,000 CTCPerks: Free Pick & Drop facility from Koparkhairane Station to Office and back.Selection Process:Face-to-Face Interview
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B2c Sales b2c Sales Educational Sales CRM Sales Direct Sales
We're Hiring Greetings from Jaro Education..!!Career development Executive On-siteLocations: Mumbai (Chmebur, Thane & Goregaon)Working Days: 6 days/weekExperience: 06 yearsInterview Mode: Virtual (Zoom)Looking to grow your career in sales with a leading EdTech company without stepping out for interviews?Jaro Education is hiring Inside Sales Specialists, and the entire interview process is #virtual, so you can explore the opportunity from wherever you are.What youll do:Connect with prospective students and counsel them on professional coursesManage leads and follow up effectivelyStrong communication & interpersonal skillsMeet weekly/monthly targets in a performance-driven environmentWho should apply:1. Provide detailed program information through phone/video counselling and build a strong pipeline.2. Identify upskilling needs and generate a pool of prospects.3. Meet daily deliverables and achieve weekly/monthly enrollment.
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  • 0 - 3 yrs
  • Vashi Navi Mumbai
Communication Inbound Calling Customer Relationship Customer Retention Customer Support
- Address and resolve customer queries while ensuring top-notch quality service.- Provide product insights and influence customers to retain or purchase insurance plans.- Master multiple processes and document transactions seamlessly.- Be the hero who can calmly assist even the most irate customers!
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • CBD Belapur Navi Mumbai
CRM Inside Sales IT Sales Cold Calling Target Achievement Proficiency in English Lead Generation Client Management
We are looking for 3 Inside Sales Representative Posts in CBD Belapur, Navi Mumbai, with deep knowledge in CRM, Inside Sales, IT Sales, Cold Calling, Target Achievement, Proficiency In English, Lead Generation, Client Management and Required Educational Qualification is : Secondary School, B.Com
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Turbhe Navi Mumbai
Cold Calling CRM Sales Computer Negotiation
Roles and Responsibility:Calling customers to sell the products by giving them brief of product prices , features and benefits and understanding their requirements etc.Handling the customers database accurately.Understanding the customer's grievance .Attracting customer by demonstrating about merchandise and services.Going out of the box to achieve future sales targets.Requirements and Skills:Proven experience in sales or customer services roles.Proficient in achieving the sales target preferably via phone calls.Excellent communication in English and Presentation skillsRelevant knowledge of computers and telephones.Qualities like negotiations and acceptance of rejections.*Immediate Joiners Preferred*
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  • 8 - 14 yrs
  • 10.0 Lac/Yr
  • Navi Mumbai
b2b Sales Team Coaching CRM Software
Lead and manage the Inside Sales Team to ensure consistent performance, discipline, and achievement of sales targets.Ensure daily calling targets, follow-ups, and reporting are monitored and traceable through the CRM system.Track and analyze call logs, lead status, and follow-up activities to maintain visibility into the teams productivity and lead conversion ratios.Implement and oversee CRM handling and data accuracy for all customer interactions, inquiries, and orders.
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