Array ( [0] => sales-representative [1] => kolkata ) 100+ Sales Representative Fresher Jobs in Kolkata | Latest Vacancies
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Sales Representative Fresher Jobs in Kolkata

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Hiring For Sales Associate

Winspark Innovations Learning Private Limited

  • 0 - 3 yrs
  • 7.5 Lac/Yr
  • Kolkata
Sales Inside Sales Business Development
We are seeking a motivated Sales Associate to join our team in Kolkata. This full-time position requires a proactive individual who is eager to contribute to our sales goals and provide excellent customer service.- **Engage with Customers**: Actively greet and interact with customers to understand their needs and recommend suitable products or services.- **Promote Products**: Share information about our products and services, highlighting features and benefits to encourage purchases.- **Process Transactions**: Accurately handle cash and credit transactions at the point of sale, ensuring a smooth checkout experience for customers.- **Maintain Store Presentation**: Keep the sales area clean and organized, ensuring products are well-displayed and shelves are stocked.- **Respond to Customer Inquiries**: Address questions and concerns from customers promptly, providing knowledgeable answers and assistance.- **Achieve Sales Targets**: Work collaboratively with team members to meet or exceed sales goals set by management.The ideal candidate should possess strong communication skills, be comfortable interacting with diverse customers, and have a friendly demeanor. While prior sales experience is a plus, we welcome applicants with 0 - 3 years of experience who are eager to learn. A basic understanding of sales principles and proficiency with cash registers or point-of-sale systems is beneficial. Being adaptable and a team player will help you thrive in this dynamic environment.
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  • 0 - 5 yrs
  • 1.8 Lac/Yr
  • North Kolkata
Corporate Sales
We are looking for enthusiastic General Graduates to join as Technical Sales Representatives for promoting industrial equipment and chemicals across factory sectors in West Bengal. Comprehensive technical training will be provided.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Kolkata
MR Executive Pharma Selling Pharma Sales Medical Representative
Position - Business ExecutiveHQ- 1. North Kolkata2. Central Kolkata HospitalExperience- 1-3 years in Ortho division # Fresher can also apply with good communicationSalary - As per company norms
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Fresher - Opening For Marketing Representative

Marudhar Engineering Stone Pvt Ltd

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • South Kolkata
Direct Marketing Direct Sales Field Marketing Good Communication
We are seeking an enthusiastic and motivated Marketing Representative to join our team in South Kolkata. This entry-level position is perfect for recent graduates who want to kick-start their career in marketing while working from home.The Marketing Representative will be responsible for promoting our products and services, generating leads, and supporting our marketing campaigns. Your key responsibilities will include:- Engaging Potential Customers: You will reach out to potential clients through phone calls, emails, and social media to explain our offerings and generate interest.- Assisting with Marketing Campaigns: You will support the development and execution of marketing campaigns by coordinating activities and providing feedback on performance.- Conducting Market Research: You will gather information about market trends and customer preferences to help improve our marketing strategies.- Managing Customer Relationships: Building and maintaining relationships with existing customers will be essential to ensure their satisfaction and loyalty.To excel in this role, you should possess strong communication skills, both verbal and written, and demonstrate an ability to work independently. Basic knowledge of marketing principles and proficiency in digital communication tools are expected. We value creativity, adaptability, and a positive attitude. If you are eager to learn and grow, we welcome your application to join our dynamic team!
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- **Assisting with Check-ins:** Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- **Handling Baggage:** Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- **Providing Directions:** Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- **Resolving Issues:** Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- **Customer Service Orientation:** A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- **Attention to Detail:** Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- **Team Player:** Working well with colleagues and airport staff is important to maintain smooth operations.- **Problem-Solving Ability:** Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!
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Medical Representative Jobs For 12th Pass Freshers

Lovis Laboratories Private Limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Pharma Marketing Pharma Sales Pharmaceutical Sales Product Sales Medical Sales Territory Sales Pharma Selling Medical Marketing Presentation Skills Medical Transcription Outbound Sales
Medical representative pharma selling products sales
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Topsia Kolkata
Customer Care Inside Sales B2B Sales Lead Generation Confidence Problem Solving Convincing Power
Job Description: 1. Meeting with parents and students (online or in-person) to explain educational products, learning methodologies, and curriculum benefits.2.Consistently meeting or exceeding weekly, monthly, and quarterly revenue and enrollment targets.3.Identifying new prospective clients through research and outreach, and converting leads into paid enrollments.4. Building strong relationships with students, parents, and academic institutions to ensure retention.5.Maintaining detailed records of interactions, follow-ups, and sales progress using CRM tools.Education: Bachelor's degree in any discipline. A keen interest in the education sector and a passion for mentoring students.Compensation: Typically involves a fixed salary + attractive performance-based incentives.
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Hiring For 12th Pass Freshers - Airline Customer Service Representative

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Time Management Empathy Customer Service Conflict Resolution Product Knowledge Resilience Communication Problem-solving Sales Skills Multitasking Language Skills Attention to Detail Adaptability Organizational Skills Patience Computer Skills Teamwork
Develop and implement strategic plans to improve airport operations, enhance customer experience, and drive profitability.Manage and coordinate day-to-day airport operations, including terminal services, airside operations, ground handling, and facilities maintenance.Monitor and enforce compliance with local, state, and federal regulations, including safety, security, and environmental standards.Collaborate with airlines, ground service providers, and other stakeholders to ensure smooth and efficient aircraft movements, passenger handling, and baggage operations.Oversee the development and implementation of security protocols and procedures to maintain a secure and safe airport environment.Manage the budget and financial performance of the airport, including revenue generation, cost control, and financial reporting.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Kolkata
Direct Marketing Retail Sales Corporate Sales Channel Sales Direct Sales Lead Generation Negotiation Skills Selling Skills
We are looking for a Sales Representative to join our team in Kolkata, India for a leading LPG cylinder brand distributor. As a Sales Representative, you will be responsible for generating leads, pitching products or services to potential clients, and closing sales to meet targets. You will also maintain relationships with existing clients to ensure customer satisfaction and repeat business.Key responsibilities include prospecting new clients through cold calling, networking, and referrals. You will also need to prepare and deliver sales presentations, negotiate contracts, and handle customer inquiries and complaints effectively. Additionally, you will need to stay updated on industry trends, competitors, and market conditions to identify new opportunities for growth.To excel in this role, you should have excellent communication and interpersonal skills. You should be self-motivated, goal-oriented, and able to work under pressure to achieve sales targets. A high school diploma or equivalent is required, and previous sales experience is preferred but not mandatory.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Quick Learner Coordination Skills Team Manager Medical Representative Pharma Marketing Pharmaceutical Sales Presentation Skills Pharma Sales
ADVANCE MEDICAL REPRESENTATIVE COURSE (OJT)This is the most advance training process for students who want to join pharmaceutical industry as Medical Representative. This is an ON THE JOB TRAINING. Our course is not limited within the classroom training only, here our students will be directly absorbed by reputed pharmaceutical companies as Trainee Medical Representative where they will go through an on field training by industry professionals for two months, where our students will get whole gamut of professional excellence by learning and continuous practice under the supervision of expert managers. The best part of this training program is , ALL THE STUDENTS WILL GET A COMPULSORY STIPEND UPTO Rs 12000 FOR TWO MONTHS AND EXPERIENCE CERTIFICATE. ALONG WITH THAT STUDENTS WILL BE DIRECTLY ABSORBED BY THE COMPANY ACCORDING TO THEIR PERFORMANCE.ADVANCE TRAINING COURSECourse Duration 3 months (One month classroom and two months OJT or field training)Course Fees Rs 25000 in easy installmentEligibility Any Graduate under the age of 29 years are eligibleIn classroom training (one month) our student go through the syllabus as follows Introduction of pharmaceutical industryHuman Anatomy and PhysiologySystemsMicro-organisms & Antibiotics PharmacologyDiscussion on Medical TerminologyInterview skillsDress CodeDo's and Don'tsRole Play on CommunicationBody language and groomingMock test on interview skillsON THE JOB TRAINING: 2 MONTHS UNDER A PHARMACEUTICAL COMPANYIn OJT or Field training (Two months) our students will learn and perform under supervision. How to discharge the following responsibilities of Medical Representative Every student has to prepare doctor list in his territory by the assistance of his mentor.Students will learn how to meet with doctors and chemists and stockiest and how to do product detailing to doctors.How to generate prescription by convincing doctors and how to generate new customer and increase business.
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Insurance Sales Executive || Freshers & Experienced

Bharti AXA Life Insurance Company Limited

  • 0 - 5 yrs
  • Kolkata
Teamwork Sales Techniques Time Management
Bharti AXA Life Insurance is hiring for the post of Sales Associate who will be assisting customers with their needs, providing product knowledge, processing sales and returns, maintaining the sales floor's appearance, and helping achieve store goals through excellent service and upselling, requiring strong communication and a customer-focused attitude.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Pharma Sales Medical Marketing
Job Summary1.Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.2. Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue.3. Organizing conferences for doctors and other medical staff; building and maintaining positive working relationships with medical staff and supporting administrative staff.4. Managing budgets (for catering, outside speakers, conferences, hospitality, etc.)5. Keeping detailed records of all contacts.6. Reaching (and if possible exceeding) annual sales targets.7. Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions.8. Regularly attending company meetings, technical data presentations and briefings.9. Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations.10.monitoring competitor activity and competitors' products; maintaining knowledge of new developments in the National Health Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordinglyRequired Experience, Skills and QualificationsQUALIFICATION - ANY GRADUATE CAN APPLY (B.Sc, B.Com, B.A, BBA,MBA)AGE - Upto 29 yearsLOCATION - SALT LAKE,KOLKATA,WB.
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  • 0 - 1 yrs
  • Kolkata
Educational Sales Sales Relationship
Edubh - Learn & Earn Platform Position: Business Development Associate (BDA)Location: Work From Home (Remote)Salary: 12,000 18,000 per monthEmployment Type: Full-timeEDUBH offers a unique opportunity to work remotely while pursuing higher education. We are official partners with reputed universities such as JAIN University, Manipal University, and Sharda University.Programs Available: MBA MCA BBA BCAKey Benefits: 100% Remote Work Opportunity Flexible Working Hours Higher Education Fee Reimbursement Support Career Growth and Skill DevelopmentIf you are interested in this opportunity or would like to refer someone suitable for this role, kindly contact this number.Shradha DasContact: +918249380417
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Smart Representive Good Communication Skills MS Excel MS Office Word
- Key Responsibilities:1. Conduct sales activities: The Sales Representative will be responsible for actively engaging in sales activities, including identifying potential customers, pitching products or services, and closing deals.2. Build and maintain customer relationships: The role involves building and maintaining strong relationships with customers to ensure customer satisfaction and loyalty.3. Achieve sales targets: The Sales Representative will be expected to meet or exceed sales targets set by the company to contribute to the overall sales objectives.4. Provide product knowledge: It is important for the Sales Representative to have a good understanding of the products or services being offered to effectively communicate features and benefits to customers.5. Prepare sales reports: The role includes preparing sales reports using MS Excel to track sales activities, analyze data, and identify trends.- Required Skills and Expectations:1. Excellent communication skills: The Sales Representative must have strong verbal and written communication skills to effectively engage with customers and colleagues.2. Good interpersonal skills: The role requires the ability to build rapport with customers and work well within a team environment.3. Proficiency in MS Excel and MS Office Word: The Sales Representative should have basic to intermediate skills in using MS Excel and MS Office Word for preparing reports and documentation.4. Sales acumen: A smart and presentable representative with a knack for sales tactics and closing deals will excel in this role.5. High school diploma: A 12th pass education is required for this position to demonstrate basic educational qualifications.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Outbound Calls Sales Process Sales Lead Generation Telesales Good Communication Presentation Skills Convincing Power
Company- Globiva pvt Ltd Process Multiple (banking/e-commerce) HS/Graduate /Fresher /Exp all eligible Salary- (13000- 19000) inhand between depends on communication Good English/ Hindi required Work from office Interview Tomorrow 10AM Come with update CV and Aadhar xerox copy and top of the CV write - HR Kashinath 4th floor, P S Srijan tech park , kolkata sec - 5 Bus stop - RS Software If any Refference come with alsoThanks regards HR Kashinath 9679371862Globiva
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Lake Town Kolkata
Target Achievement Selling Skills Field Sales
We are government suppliers based in Kolkata supplying various goods & services to Govt Departments and registered on the GeM Portal.Require individuals for enhancing sales. Good communication & negotiation skills Self-motivated and target-driven Basic computer literacy & Basic conversant with SmartPhones (using cameras, whatsapp, etc.)Location:Reporting at Lake Town, Kolkata -700055 at 9:00 AM everyday (Mon-Sat).Generally, the candidate would be free to depart from client location directly around 5 PM IST.Graduates / 3rd year evening college students from any discipline will be preferred.Nature of Work:Will introduce the candidate to various govt departments. Job is to visit selected govt offices regularly and obtain orders for supply of various items (we have a wide range of offerings from stationery, hygiene & sanitation, electricals, electronics , appliances, IT & peripherals/ consumables, job work, furniture, etc.)Compensation:>> Fixed pay per month = starting with Rs. 10000 per month (NON-NEGOTIABLE). payable by the 5th of the following month.>> Fixed Contractual Bonus = 1 months fixed salary payable in the month during Puja (Durga Puja/ Diwali) season upon completion of full year of service.>> Fixed travel allowance per month = Rs. 2000 per month>> Incentive = 1% of taxable value of sales achieved by the individual. Incentive is payable in the month following the month of sales completion. For example, if a sales transaction was achieved and closed in May, the incentive will be payable in June.Since we have a wide range of product offering, typically achieving sales of Rs. 3-4 lacs per month is a reasonable expectation starting from 6th month onwards.Interested candidates may contact/ send their CV by whatsapp at 9831853825
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Hiring Freshers || Medical Representative

Clini Launch Business Solutions Pvt. Ltd.

Pharmaceutical Sales Pharma Marketing Presentation Skills Medical Sales Territory Sales
As a Trainee Medical Representative, you will play a pivotal role in promoting our products to healthcare professionals and driving prescription generation. You will undergo extensive training to enhance your skills and pharmaceutical knowledge.Key Responsibilities: Product Knowledge: Gain a deep understanding of our products, their benefits, indications, and usage. Customer Engagement: Build strong, professional relationships with healthcare professionals, including doctors, pharmacists, and hospital staff. Promotional Activities: Conduct presentations, product demonstrations, and other promotional activities Sales Targets: Meet and exceed sales targets to contribute to business growth. Market Intelligence: Collect market data and competitor insights to identify opportunities and challenges. Administrative Tasks: Maintain accurate records and reports.Desired Candidate Profile: Education: B. Pharm or B.Sc. degree (Freshers preferred). Age: Below 23 years.Skills:o Excellent verbal and written communication skills.o Strong interpersonal abilities for building professional rapport.o Problem-solving skills with a critical thinking approach.o Attitude: Positive, enthusiastic, and motivated to succeed.o Willingness to Travel: Flexibility to travel within your assigned territory.What We Offer: Comprehensive Training: Tailored training programs to develop your pharmaceutical expertise. Competitive Compensation: Attractive salary and incentive package. Career Growth: Fast-tracked advancement opportunities within the organization. Supportive Work Environment: A collaborative and empowering work culture.Employee Benefits: Mediclaim: Coverage up to 3 Lakhs. Personal Accident Insurance: Coverage up to 10 Lakhs. Term Insurance: Coverage up to 10 times the annual CTC. Additional benefits include medical allowance, LTA, bonus, pension, EDLI, gratuity, traveling allowance, and incentives
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  • Fresher
  • Prince Anwar Shah Road Kolkata
Counter Sales Customer Handling Customer Support Communication Skills
Assist in maintaining the back stock room and setting up merchandise displays on the sales floor Develop solutions for customers by listening to their needs and recommending the appropriate products Greet customers as they enter the store and help them to find the proper team member to assist them Utilize the companys POS system to cash customers out or administer returns Collaborate with other team members to keep the sales floor area clean and organizedatalltimes
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Direct Marketing Direct Sales Retail Sales Corporate Sales Channel Sales Sales Administration Target Achievement
Job Title: Sales Associate (Work From Home)Company: AM Promoters CompanyLocation: Remote (Work From Home)Employment Type: Full-Time / Part-TimeAbout Us:AM Promoters Company is a dynamic and customer-focused organization committed to delivering outstanding products and services across various sectors. We pride ourselves on our ability to connect with clients, understand their needs, and provide solutions that truly make an impact.Job Overview:We are looking for enthusiastic and results-driven Sales Associates who have the confidence and ability to sell any product or service to clients and customers. This is a work-from-home position, offering flexibility while giving you the opportunity to work in a performance-driven environment.Key Responsibilities:Engage with potential clients/customers via calls, messages, social media, and virtual meetings.Present, promote, and sell products/services to prospective customers.Understand customer needs and offer suitable solutions.Build and maintain positive business relationships to ensure future sales.Meet or exceed assigned sales targets.Maintain records of calls, leads, and conversions.Requirements:Proven sales experience or strong persuasion skills (freshers with high confidence are welcome).Excellent communication and interpersonal skills.Ability to work independently with minimal supervision.Strong negotiation skills and customer-focused attitude.Access to a smartphone/laptop and reliable internet connection.What We Offer:Competitive commission-based earnings (with potential fixed pay options).Flexible working hours.Work-from-home convenience.Continuous guidance and skill-building opportunities.How to Apply:Send your updated resume and a brief introduction about your sales experience (or why you believe you can sell effectively) to: Email: arghadipganguly16@gmail.com Phone/WhatsApp: +91 70038 42816 / +91 60013 36191
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Smart Presentable Good Communicator
Ability to take a challengeBe willing to work hardShould be well groomedShould be polite and gentleShould be dedicated and determinedGood knowledge regarding the human body and MicrobiologyShould have sound product knowledgeAbility to generate prescriptionsAbility to achieve sales targetShould be self-confident HR 8O139 27285(SRIJANI)Age Under 30 years and must have two wheelers
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Barrackpore Kolkata
Medical Sales
We are looking for Medical Representative for the following positions MR UluberiaMR BaruipurMR BarrackporeMR SiliguriSouth & North Kol (Fresher (B.sc/B.com) can apply for this location only)Experience :FresherDiv- Gyne, Pedia and General Product busket.Salary : Salary package will be suitable for right candidate with all expenses & allowances.Interested & eligible person please send their CV in the following mail id or WhatsApp in 8Zero13927285 Thanks,Srijani
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Medical Representative

Nemesis HR Consultancy

Pharma Marketing Pharmaceutical Sales Pharma Selling Travel Friendly
SAl-12000- 18000Area- Barasat, Nadia,Kolkata,Hooghly, BasirhatAny Graduate can applyBike and Driving license PreferredAge should be under 30 yearsInterested candidate kindly contact me As soon as Possible
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Sales Target Achievement Pharma Marketing Pharmaceutical Sales Pharma Sales
Vacancy at Biostige Healthcare Pvt. Ltd. ( www.biostige.health )Position Business ExecutiveHQ- KolkataDivision- Ortho/ Neuro institutional sales Experience- 6months- 1 year ( Lady candidate are preferable ) Salary As per company normsInterested candidate send their resume to WhatsApp @8910209613 or hr@biostige.health
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • North Kolkata
Industrial Marketing Technical Sales
We are looking for enthusiastic General Graduates to join as Sales Representatives for promoting industrial equipment and chemicals across factory sectors in West Bengal. Comprehensive technical training will be provided.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Attention to Detail Teamwork Communication Time Management Organizational Skills Customer Service Conflict Resolution Language Skills Computer Skills Patience Adaptability
As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: Greet customers warmly and assist them with their inquiries, ensuring their needs are addressed promptly and effectively.- **Booking and Ticketing**: Help with making flight reservations, issuing tickets, and processing changes to itineraries, ensuring customers receive accurate and timely service.- **Handling Complaints**: Listen to customer concerns or complaints and provide solutions or escalate issues to ensure satisfactory resolutions.- **Providing Information**: Offer detailed information about flights, schedules, baggage policies, and other airline services, helping passengers make informed decisions.- **Maintaining Records**: Keep accurate records of customer interactions and transactions as required, ensuring compliance with airline procedures and regulations.- **Coordinating with Staff**: Work closely with other airline staff and departments to facilitate smooth operations and effective communication.To be successful in this role, you should have good communication and interpersonal skills, allowing you to connect with customers easily. A friendly and patient demeanor is essential for addressing various customer needs. Basic computer skills are important for handling booking systems and records. You should also be able to handle pressure in a fast-paced environment. Prior experience in customer service is a plus, but fresh candidates with a positive attitude are also welcome to apply.
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Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions
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