Hiring Fresher / Airline Customer Service Representative / 10th Pass

As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.

**Key Responsibilities:**

- **Assist Passengers:** Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.

- **Handle Inquiries:** Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.

- **Resolve Issues:** Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.

- **Manage Check-ins:** Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.

- **Support Team:** Work closely with other team members to maintain an efficient service flow and help create a positive team environment.

**Required Skills and Expectations:**

- Strong communication skills are essential to interact with passengers clearly and professionally.

- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.

- Basic computer skills are necessary to manage bookings and access information efficiently.

- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.

- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role.

This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.

• Experience

  0 - 1 Years

• No. of Openings

  23

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Accommodation, Two-way Cab

• Face Interview Location

  KOLKATA