Sales Administrator Female 12th Pass Jobs in Gurgaon

RELATIONSHIP BUILDING , NEGOTIATION , CUSTOMER FOCUSED , SALES PROPOSAL , CUSTOMER FEEDBACK , INVENTORY CONTROL ETC.

- Respond to customer inquiries: The sales administrator will be responsible for promptly responding to customer inquiries via email or phone, providing information about products, services, and pricing.- Process sales orders: The role entails processing sales orders received from customers, ensuring accurate details are captured, and orders are fulfilled smoothly.- Assist sales team: The sales administrator will support the sales team by preparing sales reports, coordinating meetings, and assisting with general administrative tasks to ensure smooth sales operations.- Maintain customer database: The candidate will be required to update and maintain the customer database with accurate and current information to facilitate efficient communication and follow-ups.- Handle complaints: The sales administrator will handle customer complaints professionally, resolving issues in a timely manner to ensure customer satisfaction and retention.Required skills and expectations:- Strong communication skills: The candidate should have excellent written and verbal communication skills to effectively interact with customers and the sales team.- Attention to detail: The role requires a high level of attention to detail to accurately process orders, maintain records, and provide information to customers.- Customer service orientation: The candidate should be customer-focused and able to address customer inquiries and complaints effectively to ensure a positive customer experience.- Basic computer skills: Proficiency in using basic computer programs like MS Office and the ability to quickly learn new software for order processing and database maintenance.