494

Relationship Executive Fresher Jobs in Maharashtra

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  • Fresher
  • Bhiwandi Thane
Customer Relationship Customer Support Customer Care Customer Communication
Job Description: Welcome customers, handle billing and cash transactions, issue and recharge game cards, assist customers during gameplay, demonstrate the games, explain game rules, offers and packages, resolve basic customer queries, maintain cash records, ensure the gaming area is clean and organized, report game malfunctions, promote memberships and birthday packages, perform adhoc tasks assigned by the management and follow all company SOPs, safety and operational guidelines.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Mumbai
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Mumbai. This role is ideal for individuals who are passionate about travel and customer service, with 0 to 5 years of experience.Key Responsibilities:- **Ticketing Services**: Provide ticketing services for various airlines and ensure accurate bookings while adhering to airline policies and procedures.- **Customer Assistance**: Assist passengers with inquiries, changes, and cancellations, ensuring a pleasant experience through effective communication and problem-solving skills.- **Check-in Support**: Help travelers during the check-in process, ensuring all procedures are followed to facilitate a smooth boarding experience.- **Documentation Handling**: Manage necessary travel documents and ensure all information is accurately recorded in the system, including passenger details and travel itineraries.- **Collaboration**: Work closely with airline representatives, travel agents, and other airport personnel to resolve issues and improve service delivery.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass and be willing to work full-time in an office environment. Strong communication skills in English and other languages are essential. Candidates should be detail-oriented, able to manage multiple tasks effectively, and demonstrate a positive attitude toward customer service. A basic understanding of ticketing software and procedures will be an advantage, though training will be provided. Being proactive, approachable, and well-organized will greatly contribute to success in this role.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Voice Process BPO Customer Focus Domestic BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - **Responding to Customer Inquiries:** You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- **Resolving Issues:** You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- **Maintaining Records:** You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- **Working in a Team:** Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Pune
Retail Sales Sales Operations Marketing Communication Customer Relationship Counter Sales Showroom Sales Executive Finance Sales Executive Business Finance
* URGENT HIRING: SALES OFFICER - PUNE 34 OPENINGS **Company:* Leading Loan Partner at Top Electronics Retail Chains *Stores:* Croma, Reliance Digital, Vijay Sales & Other Top Brands*Job Profile:* Sales Officer *Location:* Pune - Chinchwad, Bhosari, Hadapsar, Viman Nagar, Kothrud, Pimpri, Baner, Hinjewadi, Wakad, Chakan & Other Pune Locations*Qualification:* Graduate *Age:* Below 32 Years *Experience:* Freshers & 1-2 Years Sales Experience Welcome
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Field Sales Executive (Freshers) Pune

Aarth Fin-Trade Private Limited

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Pune
Customer Relationship Retail Sales Strategic Communication Negotiation Skills Management Skills Corporate Sales Field Marketing
We are looking for a Field Sales & Marketing Executive to join our team at Aarth Fin-trade Private Limited. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Chembur East Mumbai
Presentation Skills Event Planning Follow-up Relationship Building Communication Sales Customer Service
As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.**Key Responsibilities:**- **Lead Generation:** Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- **Client Meetings:** Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- **Proposal Preparation:** Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- **Venue Tours:** Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- **Contract Management:** Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- **Coordination with Events Team:** Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.**Required Skills and Expectations:**You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.
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  • Fresher
  • 2.0 Lac/Yr
  • Mumbai
Cold Calling Mails Computer Customer Relationship Customer Service
1. Customer interaction over phone & Mail 2 calling & fixing appointment 3 Making & sending presentation 4 Data extraction and management
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Beyond Thane Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Cold Calling Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Pune
Customer Relationship Domestic BPO BPO Non Voice Non Voice Process BPO
As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. **Key Responsibilities:**- **Customer Support:** Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- **Issue Resolution:** Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- **Product Knowledge:** Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- **Feedback Collection:** Gather feedback from customers to help improve services and products, contributing to overall business growth.- **Record Keeping:** Accurately document customer interactions and follow-up actions in the database for future reference.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to engage effectively with customers.- **Problem-Solving Skills:** Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- **Attention to Detail:** Ability to pay close attention to customer needs and concerns, providing tailored support.- **Technical Proficiency:** Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- **Team Player:** You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.
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  • Fresher
  • 1.3 Lac/Yr
  • Solapur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This is a full-time position, ideal for freshers who have completed their 12th grade. You will be working from home and play a key role in supporting our customers.**Key Responsibilities:**- **Responding to Customer Queries:** You will interact with customers through phone, email, or chat to answer questions and resolve issues.- **Providing Product Information:** You will help customers understand our products and services, guiding them in making informed choices.- **Handling Complaints:** You will listen to customer complaints and strive to resolve them in a timely and effective manner.- **Maintaining Customer Records:** You will keep detailed records of customer interactions and feedback, which helps improve our services.- **Collaborating with Team Members:** You will work closely with other teams to ensure a smooth customer experience and share insights for improvement.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and listen to customers attentively.- **Positive Attitude:** A friendly and helpful demeanor is crucial when dealing with customers.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for handling customer inquiries efficiently.- **Problem-Solving Abilities:** You should be able to think on your feet and come up with effective solutions to customer issues.- **Time Management:** Being able to prioritize tasks and manage your time effectively is essential, especially in a remote work environment.
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Customer Service Associate - Vasai Palghar Fresher

Speciality Value Lighting & Design Private Limited

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Vasai Palghar
Customer Guidance Customer Relationship Customer Care Cons Good Communication Skills Chat Support
Job description:We are looking for a patient, proactive, and solutions-oriented Customer Service Executive to serve as the primary point of contact for our clients. You will handle inquiries, resolve issues regarding orders or technical complaints, and ensure a seamless experience from post-purchase to final delivery.Key Responsibilities:Inbound Query Management: Respond promptly and professionally to customer inquiries via phone, email, and WhatsApp regarding product availability, order status, and delivery timelines.Complaint Resolution: Acknowledge and log customer complaints or technical issues. Coordinate directly with the internal technical, factory, or service teams to ensure issues are resolved quickly.Order Tracking Support: Keep clients updated on their shipment status by coordinating with the dispatch and logistics teams to track delayed or missing orders.Sales Team Coordination: Assist the on-field sales team by sharing customer feedback, updating client accounts, and forwarding new business inquiries.Record Keeping: Maintain a daily log of received complaints, items repaired, and components scrapped.Requirements:Education: ITI, Diploma in Electrical/Electronics, or practical hands-on experience as a technician/electrician B.com, BSc, any graduate.Experience: 1 to 3 years of experience in a customer service, client relationship, or backend support role (experience in a manufacturing or technical company is a plus).Skills: Strong verbal and written communication skills. Proficiency in MS Office (Excel/Word) and comfort learning basic order management.ApplySend your updated CV with Current CTC, Expected CTC, and Notice Period to: hr@svldpl.net contact no: 8956611928
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Pune
Domestic Calling Customer Care Customer Relationship Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Call Center
We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.
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  • 0 - 2 yrs
  • Pune
MS-excel Outbound Calling Customer Retention Strategic Communication Inbound Calls
We are seeking a motivated Customer Relationship Executive to join our dynamic team in Pune. In this role, you will be the primary point of contact for customers, ensuring their needs are met and expectations exceeded.Key Responsibilities:1. **Customer Interaction**: Engage with customers through various channels including phone, email, and in-person to address their queries and provide assistance.2. **Problem Resolution**: Listen to customer concerns and resolve issues promptly to maintain satisfaction and loyalty.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions to ensure a seamless experience for all clients.4. **Feedback Collection**: Gather customer feedback to understand their experiences and suggest improvements to enhance our services.5. **Collaboration**: Work closely with other departments to streamline processes and improve the overall customer experience.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass, with 0 to 2 years of experience in a customer-focused role. Strong communication skills, both verbal and written, are essential for effective engagement with customers. The ideal candidate is empathetic, patient, and possesses strong problem-solving abilities. A keen attention to detail and the ability to manage multiple tasks efficiently are also important. The successful candidate will demonstrate a positive attitude and a desire to learn, adapting to feedback and diverse customer needs. This is a full-time position requiring you to work from the office.
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Looking For Field Sales Executive

Ascent Packaging Systems

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Wagholi Pune
Customer Relationship Lead Generation Field Sales b2c Marketing Quotation Management B2B Sales
Identify and develop new customers through field visit.Promote company packaging machine and solution.conduct client meeting and product presentation.Maintain good CRM.Achieve monthly sales target.Any other work as and when decided by the management.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Mumbai
Customer Relationship Marketing Communication Retail Sales
SALES AND MARKETING require 6 Candidates , salary 2.5 to 3.5 CTC and above insentive basis, require only Male candidates minimum education 12 th pass . fresher candidates are also welcome .A-205 AHCL HOMES NEAR SHIMPOLI METRO STATION OPP. SHIMPOLI TELEPHONE EXCHANGE BORIVALI WEST MUMBAI 400092
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Branch Relationships Executive Branch Relationship Branch Relationship Manager Branch Executive Relationship Executive
Key ResponsibilitiesBranch Customer Service: Greet, assist, and manage walk-in customers at the branch; handle inquiries regarding account balances, fund transfers, and standard banking facilities.CASA & Account Opening: Drive new customer acquisition by seamless onboarding, pitching account variants, and executing error-free documentation for Current Accounts and Savings Accounts (CASA).Cross-Selling & Revenue Generation: Analyze customer account behaviors and cross-sell retail financial products such as personal/car/home loans, credit cards, mutual funds, and life/general insurance.Documentation & Compliance (KYC): Ensure strict adherence to banking regulatory frameworks by verifying customer identity proofs and completing mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) documentation.Portfolio Management: Build strong, long-term relationships with mapped branch customers; execute regular follow-up calls or emails to drive account balance retention and renewal of fixed deposits.Queue & Operation Management: Coordinate with the branch cashiers, operations team, and Branch Manager to minimize customer wait times and ensure smooth floor management during peak operational hours.
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Customer Support Executive - Part Time - Freshers

Teleconnect Global Service Company

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Hinjewadi Pune
Communication Skills Customer Relationship Customer Service
* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*
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Air Ticketing Executive Fresher

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Air Ticketing Executive Ground Staff Ground Handling Staff Ground Operation Customer Relationship Executive Passport Checking Staff Customer Support Flight Attendant Aircraft Handling
As an Airport Ticketing Executive, you will play a vital role in ensuring a smooth ticketing process for travelers. Your primary responsibilities will include:- **Ticket Booking**: Assist passengers with booking their flight tickets using the reservation system, ensuring that all details are correctly entered.- **Customer Service**: Provide excellent customer service to travelers by addressing their inquiries, resolving issues, and guiding them through the check-in procedures.- **Payment Processing**: Process ticket payments efficiently and accurately, ensuring that all financial transactions are completed in a timely manner.- **Manage Documentation**: Handle the necessary travel documentation, including issuing boarding passes and maintaining records of ticket sales and cancellations.- **Coordination with Airlines**: Liaise with various airlines to stay updated on flight schedules, availability, and any changes that may affect passenger travel plans.- **Problem Resolution**: Quickly and effectively address any ticketing issues that arise, including changes to flight itineraries or passenger requests.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to interact with customers effectively. Attention to detail is crucial for accurately handling ticketing information and payments. Familiarity with computerized reservation systems will be an advantage, but training will be provided to candidates with the right attitude. Individuals should also be adaptable, as they may need to manage stressful situations while assisting a diverse range of travelers. A commitment to providing exceptional service in a fast-paced environment is essential.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Yavatmal
Sales Managment
We are looking for a Relationship Executive to join our team in Yavatmal. This role is ideal for individuals who have a passion for building and maintaining strong relationships with clients.**Key Responsibilities:**- **Client Engagement:** Connect with clients to understand their needs and provide suitable solutions, ensuring high levels of satisfaction.- **Follow-Up Calls:** Conduct regular follow-up calls to check on client progress and address any issues, helping to maintain strong relationships.- **Data Management:** Keep accurate records of client interactions and feedback in our system, which allows for better service and future reference.- **Sales Support:** Assist in promoting products and services to clients, contributing to overall sales goals and enhancing revenue.- **Collaboration with Teams:** Work closely with various teams to ensure a seamless experience for clients, which improves service delivery and client retention.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. Strong communication skills, both verbal and written, are essential. The ideal candidate will be proactive, organized, and able to handle multiple tasks efficiently. Basic computer skills, including proficiency in Microsoft Office, are required. An ability to work in a team and independently, along with a willingness to learn and adapt in a fast-paced environment, is expected. Previous experience in customer service or sales is preferred but not mandatory, making this an excellent opportunity for recent graduates or those looking to start their careers.
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  • 0 - 2 yrs
  • Female
  • Diva Thane
Retail Sales Customer Relationship Marketing Communication Direct Sales b2c Marketing Lead Generation Selling Skills Management Skills Field Sales Field Marketing
We are looking for a motivated Field Sales Executive to promote our products/services and generate new business opportunities.Responsibilities:* Visit customers and businesses in assigned areas.* Explain products/services and close sales.* Generate new leads and maintain customer relationships.* Conduct door-to-door field visits.* Achieve monthly sales targets.* Collect customer feedback and market information.* Submit daily activity and sales reports.Requirements:* Good communication and interpersonal skills.* Basic knowledge of the local area.* Ability to work independently in the field.* Sales experience is preferred but not mandatory.
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  • Fresher
  • Vasai Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.
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  • Fresher
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Nashik. This role is perfect for fresh graduates or those who have recently completed their 12th grade and are eager to start their career in customer service. The position allows you to work from the comfort of your home.Key Responsibilities:1. **Customer Interaction**: Communicate with customers through phone, email, or chat to address their inquiries and provide support.2. **Issue Resolution**: Identify customer issues and work towards resolving them in a timely and effective manner, ensuring customer satisfaction.3. **Product Knowledge**: Familiarize yourself with our products and services to provide accurate information and recommendations to customers.4. **Feedback Collection**: Gather customer feedback and share it with the team to help improve our services and enhance the overall customer experience.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to facilitate follow-ups and ensure efficient service.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal. A friendly and patient attitude is essential, as you will be assisting customers with various concerns. Basic computer knowledge is required to navigate our systems and communicate effectively. A strong desire to learn and grow in the customer service field is also expected. Reliability and punctuality are crucial for maintaining the quality of service we provide to our customers. If you are enthusiastic and ready to help others, we encourage you to apply.
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  • Fresher
  • Thane
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Thane. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves assisting customers with their inquiries and providing excellent service from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a friendly and professional manner. - **Provide Product Information:** Educate customers about our products and services, ensuring they have the necessary information to make informed decisions. - **Resolve Customer Issues:** Quickly identify and resolve any issues customers may have, ensuring their concerns are addressed satisfactorily. - **Maintain Customer Records:** Accurately document customer interactions and issues in our database for tracking and future reference. - **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and build a positive relationship. **Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with customers. - A good understanding of customer service principles and the ability to empathize with customers' needs. - Basic computer skills, including familiarity with using email and chat systems. - Ability to handle stressful situations calmly and maintain a positive attitude. - Willingness to learn and adapt to new processes and tools as needed for the job.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Executive Airport Representative Air Ticketing Executive Airport Staff Airport Operation Airport Cargo Passport Checking Officer Customer Relationship Officer Customer Support Cabin Crew Flight Attendant Air Hostess
We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Guest Relationship Management Passport Checking Executive Guest Representative Guest Handling Uest Guest Services Guest Service Officer Flight Attendant Flight Steward Air Hostess Ground Staff Cabin Crew Crew Manager
Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Relationship Executive Corporate Relationship Executive Customer Relationship Executive Branch Relationships Executive Key Relationship Executive Guest Relationship Executive
Key ResponsibilitiesClient Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.Query & Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.Revenue Generation & Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.Documentation & Onboarding: Handhold new clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.Retention & Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations, and actively drive timely subscription or account renewals.CRM & Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline opportunities within the internal CRM platform (e.g., Salesforce, LeadSquared) or MS Excel.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Nashik
Public Relationship Officer Public Relationship Public Relationship Executive Relationship Manager Relationship Officer
As a Public Relationship Officer, you will be a vital part of our team in Nashik, responsible for building and maintaining positive relationships with the public and stakeholders. The role focuses on communication, public outreach, and enhancing our organizations image.**Key Responsibilities:**- **Communication Strategy Development:** Design and implement effective communication strategies to promote the organizations activities and initiatives to the public.- **Public Engagement:** Engage with the community and respond to inquiries, ensuring that public concerns and feedback are addressed promptly.- **Media Relations:** Build and maintain relationships with media representatives to facilitate coverage of our events and programs, increasing public awareness.- **Event Coordination:** Organize and manage public events, ensuring effective outreach and participation, which strengthens community ties.- **Reporting and Analysis:** Monitor public opinion and media coverage, providing regular reports to assess the effectiveness of communication strategies.**Required Skills and Expectations:**- **Strong Communication Skills:** You should have excellent verbal and written communication abilities to convey messages clearly and professionally.- **Interpersonal Skills:** Building relationships is key, so being friendly, approachable, and respectful to diverse groups is essential.- **Organizational Skills:** The ability to plan and coordinate multiple events and tasks simultaneously while meeting deadlines is vital.- **Adaptability:** Be prepared to handle various challenges in a fast-paced environment and adjust strategies as needed.- **Enthusiasm for Public Relations:** A genuine interest in community engagement and public relations will enhance your performance in this role.
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