86

Relationship Executive Fresher Jobs in Lucknow

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  • 0 - 6 yrs
  • Female
  • Lucknow
Tele Caller Customer Relationship Customer Support Data Management Data Entry Operator Microsoft
We are seeking a dedicated and polite Customer Relationship Executive to join our showroom team in Lucknow. The ideal candidate should possess excellent communication skills and a strong commitment to customer service.Key Responsibilities:- Maintain customer records diligently to ensure all information is accurate and up-to-date, facilitating easy access for future customer interactions.- Make follow-up calls to customers to provide updates, gather feedback, and encourage repeat business, forming lasting relationships.- Support sales and service activities by assisting customers with their inquiries, providing product information, and guiding them through the purchasing process.Required Skills and Expectations:Candidates must have completed at least 12th grade and can range from fresh graduates to those with up to six years of experience. This role is open exclusively to female applicants. The position is full-time and requires working from the office in Lucknow. Strong organizational skills and the ability to handle multiple tasks while maintaining a positive attitude are essential. Proficiency in computers to update customer databases and ensure smooth communication is also important. A willingness to learn and adapt to the dynamic retail environment is expected as you work closely with both customers and sales teams to enhance overall customer satisfaction.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Aliganj Lucknow
Customer Relationship Coordination Skills Customer Care Customer Management Customer Communication
We are seeking a customer-oriented Customer Care Executive (CCE) to be the primary point of contact for our clients in Aliganj, Lucknow. In this role, you will handle customer inquiries, resolve complaints, and provide accurate information about our products and services to ensure high levels of customer satisfaction.Key Responsibilities include managing incoming customer inquiries through various channels, effectively resolving complaints to maintain a positive customer experience, and delivering clear and precise information about our offerings. You will also be responsible for documenting customer interactions and feedback to help improve our services.Required skills for this role include strong communication skills, both verbal and written, to interact effectively with customers, along with excellent problem-solving abilities to address customer issues efficiently. The ideal candidate should have a personable demeanor and be a team player, capable of handling customer interactions with empathy and patience. Basic computer skills are also essential for documenting customer interactions and utilizing customer relationship management systems.This is a full-time position, and the work is based in the office. Candidates must be graduates, with no prior experience required, making this an excellent opportunity for recent graduates looking to start their careers in customer service.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive, where you will assist customers by providing solutions and enhancing their experience. Ideal for freshers or those with up to two years of experience, this role is perfect for individuals eager to start their career in customer service.nnKey Responsibilities:nn- Respond to Customer Queries: You will engage with customers via phone, email, or chat, addressing their questions and concerns promptly and professionally.n- Provide Solutions: Your main goal will be to resolve issues faced by customers, ensuring their satisfaction and maintaining a positive relationship with them.n- Maintain Records: You will document customer interactions accurately in our systems, helping to track recurring issues and improve our services.n- Collaborate with Teams: You will work closely with other departments to ensure a seamless experience for customers, sharing feedback and insights to enhance overall service quality.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 12th grade. You should possess excellent communication skills, both verbal and written, to effectively interact with customers. A basic understanding of customer service principles is beneficial but not mandatory. Being patient, empathetic, and solutions-oriented is essential, as these traits will help in managing customer emotions during interactions. You should be comfortable using technology and various communication tools, as the position is work from home. Flexibility and a positive attitude will help you thrive in this role.
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  • Fresher
  • Lucknow
Customer Relationship Marketing Communication
Join our team as a Field Sales Executive in Lucknow, where you will play a vital role in driving sales and building strong customer relationships. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in sales.Key Responsibilities:- Promote Products: Engage with potential customers in the field to showcase and explain our products effectively.- Generate Leads: Identify and approach new customers to create sales opportunities, enhancing our client base.- Conduct Market Research: Gather feedback and insights from customers to understand market trends and customer preferences.- Maintain Customer Relationships: Build and nurture relationships with existing customers to ensure satisfaction and repeat business.- Report Sales Activities: Keep detailed records of customer interactions and sales activities to track progress and achieve targets.Required Skills and Expectations:- Candidates should possess strong communication skills to convey information clearly and effectively to customers.- A proactive attitude is essential, as the role involves actively seeking out new sales opportunities.- Ability to work independently and manage time effectively is required, as you will be out in the field.- A basic understanding of sales techniques and willingness to learn will help you thrive in this position.- Reliability and commitment to achieving goals will support your success in driving sales and contributing to the company's growth.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Lucknow
Communication Customer Relationship Strategic Communication Lead Generation Field Sales Negotiation Skills Direct Sales
The Holidays Group is a growing travel and tourism company focused on providing quality travel experiences and customized holiday solutions to customers. We aim to make travel planning simple, convenient, and memorable through customer-focused services and a dedicated team.We offer a dynamic work environment with opportunities to learn, grow, and build a rewarding career in the travel and sales industry.
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Lucknow
Customer Management Customer Relationship
Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.
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  • Fresher
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Central Lucknow
Customer Relationship Retail Sales Channel Sales Marketing Communication Management Skills Field Sales Field Marketing
As a Field Sales Executive based in Central Lucknow, your main objective is to drive sales and promote our products through direct interactions with clients in the field. This role requires a proactive approach to meet sales targets and build strong customer relationships.Key Responsibilities:- Identify New Clients: Actively search for potential clients and new market opportunities to expand the customer base.- Conduct Sales Visits: Engage with clients in person, showcasing our products and providing detailed information to encourage purchases.- Understand Customer Needs: Listen to customer requirements and tailor solutions that best meet their expectations.- Achieve Sales Targets: Work diligently to meet or exceed monthly sales goals, contributing to overall company revenue.- Report Sales Activities: Maintain accurate records of all sales activities and submit regular reports to management for review and strategy adjustments.Required Skills and Expectations:- A valid understanding of sales principles and a keen interest in developing sales skills is necessary, even for candidates with little experience.- Strong communication skills are essential for effectively conveying product benefits and addressing customer inquiries.- A proactive and motivated attitude is expected, along with the ability to work independently and manage time efficiently.- Comfort with public interaction and strong interpersonal skills will help foster positive relationships with clients.- Basic knowledge of local market trends and competitors will be advantageous in promoting our products successfully. This role is ideal for individuals looking to kickstart their career in sales, offering valuable experience and growth opportunities in a dynamic environment.
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  • 0 - 4 yrs
  • 8.0 Lac/Yr
  • Indira Nagar Lucknow
Customer Care Cons Customer Guidance Customer Relationship Non Voice Process Chat Support
We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- Resolve Issues: Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- Process Orders: Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- Maintain Customer Records: Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- Provide Product Information: Educate customers about products and services, helping them make informed decisions based on their needs.Required Skills and Expectations:- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.
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  • 0 - 1 yrs
  • Vikas Nagar Lucknow
Marketing Communication Communication Skills Technical Skills Technical Support Convincing Skills Conversation Skills Problem Solving Customer Relationship Retail Sales Field Sales Negotiation Skills Direct Sales Technical Sales Field Marketing
Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Lucknow
Customer Relationship Retail Sales Direct Sales Lead Generation b2c Marketing Management Skills Field Marketing Field Sales Technical Sales Marketing Communication
As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Female
  • Lucknow
Voice Process Chat Support Management Skills
1. Age Criteria : 18 - 40 ( Only Females )2. Qualification : Minimum ( 10th & Above )3. Work from Home or Work from office both4. Number of working days : 55. Shift Timings : 10 AM - 6 PM ( Monday to Friday )Interview Dates : 10th Jan to 31st January
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  • Fresher
  • 4.5 Lac/Yr
  • Lucknow
Retail Sales Direct Sales Customer Relationship Lead Generation Field Sales
We hiring sales Executive. For Paytm Location:- Lucknow Product :- EDC swiping machine(B2B)Qualification:- 12th Skill ;- Area KNOWLEDGE, sales Skill, Leader generation, Bike DL must. Should be own bike
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  • 0 - 1 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Channel Sales Marketing Communication
We are looking for 08 Field Sales Executive Posts in Lucknow with deep knowledge in Retail Sales, Customer Relationship, Corporate Sales, Channel Sales, Marketing Communication and Required Educational Qualification is : 12th Pass, B.A, B.Com, B.Sc
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Freshers For Airport Ramp Executive - Lucknow

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assist in the smooth operation of aircraft movement on the airport ramp: As an Airport Ramp Executive, you will be responsible for coordinating with ground staff, ensuring timely arrival and departure of aircraft, and maintaining safety protocols on the ramp.2. Coordinate with airlines and ground staff: You will need to liaise with airline representatives and ground staff to ensure that all parties are informed and working together seamlessly to ensure efficient operations.3. Handle customer service inquiries: You will be required to address passenger inquiries, handle complaints, and provide assistance to passengers as needed, maintaining a high level of customer service at all times.4. Ensure compliance with aviation security regulations: It is crucial to be aware of and adhere to all aviation security regulations to maintain a safe and secure environment for staff and passengers.Required Skills and Expectations:1. Strong communication skills: You should have excellent verbal and written communication skills to effectively interact with passengers, airline representatives, and ground staff.2. Attention to detail: Being detail-oriented is essential to ensure the accuracy of flight schedules, passenger information, and compliance with safety regulations.3. Ability to work under pressure: The role may involve handling multiple tasks simultaneously and dealing with unexpected situations, so the ability to work well under pressure is important.4. Knowledge of airline operations: Basic knowledge of airline operations and airport procedures is preferred, although training may be provided for candidates with less experience.
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  • 0 - 1 yrs
  • Lucknow
Field Sales Communication Customer Relationship Retail Sales
Field Sales Executive & Bike is mandatory.
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Sales Basic Computers Communication Skills Hard Working Problem Management Presentation Skills Lead Generation
We are looking for 100 Branch Relationships Executive Posts in Delhi, Hyderabad, Kolkata, Madurai, Varanasi, Jalandhar, Lucknow, Pune, Visakhapatnam, India, with deep knowledge in Sales, Basic Computers, Communication Skills, Hard Working, Problem Management, Presentation Skills, Lead Generation and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, MBBS, Other Bachelor Degree, Any Master Degree
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Customer Relationship Customer Service Customer Handling Customer Communication
- Customer Relationship:Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- Customer Service:Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- Customer Handling:Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- Customer Communication:Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- Required Skills and Expectations:1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gomti Nagar Lucknow
Customer Relationship International BPO Customer Support Customer Communication Outbound Calling
Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication Customer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Lucknow
Outbound Calling Customer Service Customer Handling Customer Care Customer Relationship Customer Communication Customer Management Cold Calling Customer Support
As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Field Sales Direct Sales
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipemachine, point of sales software, insurance and other financial products Deployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitormoves as feedback for product enhancementsEnable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefitsVisit existing merchant and resolve if merchant having any issue1-3 Years of relevant experience from Telecom, banking, Retail, Wallet , E commerceFresher candidates with good sales acumen are welcome for the profile. Need toSell Sound box devices as well.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Gomti Nagar Lucknow
Customer Relationship International BPO Customer Support Customer Communication
Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication for talk to foreign ClientsCustomer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Direct Sales
Bike or scooty is required
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  • 0 - 2 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Marketing Communication Direct Sales Field Sales
Includes field sales, bike or scooty is mandatory
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate who will provide excellent support to our customers. This role is an excellent opportunity for individuals with 0 to 2 years of experience, and it is suited for those who have completed their 12th grade. The position allows you to work from home in Lucknow, India.Key Responsibilities:1. Customer Support: Respond to customer inquiries through phone, email, or chat. You will need to listen actively and provide clear, helpful answers to ensure customer satisfaction.2. Problem Solving: Identify issues faced by customers and provide effective solutions. This requires analytical thinking to resolve complaints and enhance the overall customer experience.3. Order Management: Assist customers with their orders, including tracking shipments and updating delivery information. Attention to detail is crucial to ensure accurate processing.4. Feedback Collection: Gather customer feedback regarding our products and services. You will play a key role in providing insights that help improve our offerings.Required Skills and Expectations:Successful candidates should have strong communication skills, both written and verbal, to interact effectively with customers. Proficiency in using computers and familiarization with customer service software is beneficial. A friendly and patient attitude is important, as is the ability to work independently and manage time efficiently. Being proactive and willing to learn will help you thrive in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a passion for helping others. You will be the first point of contact for our customers, guiding them through their inquiries and ensuring a positive experience.Key Responsibilities:1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to address their questions and concerns. Listening attentively and providing accurate information is essential to build trust and rapport.2. Issue Resolution: Identify and resolve customer issues promptly. This involves understanding the problem, providing solutions, and following up to ensure customer satisfaction.3. Data Entry and Record Keeping: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving service delivery in the future.4. Team Collaboration: Work closely with other team members to share insights and improve overall customer handling strategies. Good teamwork is crucial for creating a seamless experience for customers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. An ability to work well under pressure while maintaining professionalism is important. Basic computer skills and familiarity with office software are necessary. A proactive attitude and eagerness to learn will help in providing the best service possible. Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 2 years of experience.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Lucknow. The ideal candidate will assist customers by providing accurate information and resolving their issues.Key Responsibilities:1. Customer Support: Engage with customers through various channels, including phone, email, and chat, to address their inquiries and provide prompt solutions.2. Issue Resolution: Identify and troubleshoot customer problems efficiently while ensuring a positive experience throughout the interaction.3. Product Knowledge: Maintain a thorough understanding of our products and services to effectively assist customers and provide appropriate recommendations.4. Record Keeping: Accurately document customer interactions and feedback in our system to help improve service quality and maintain records for future reference.5. Team Collaboration: Work closely with other team members and departments to ensure a smooth customer experience and share insights to enhance overall service.Required Skills and Expectations:Candidates should possess excellent communication skills in both English and Hindi, along with a friendly and professional demeanor. A basic understanding of computer systems is essential, along with strong problem-solving abilities. The ideal candidate will also demonstrate patience and empathy, prioritizing customer satisfaction. Candidates should be adaptable and willing to learn, as this role may involve handling various customer-related tasks. A minimum qualification of a 12th pass is required, and we welcome applicants with 0 to 2 years of experience.
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