23

Fresher Branch Relationship Manager Jobs

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Mumbai
Corporate Banking Bancassurance Agency Development Branch Banking Agency Channel Agency Sales Retail Branch Banking Branch Administration Business Development
As a Branch Relationship Manager, you will play a crucial role in building strong relationships with clients and ensuring their needs are met effectively. You will work directly with customers to provide exceptional service and support.**Key Responsibilities:**- **Customer Engagement:** Actively interact with clients to understand their needs and provide tailored solutions to enhance their experience.- **Account Management:** Oversee client accounts, ensuring all services are delivered timely and accurately to maintain satisfaction and loyalty.- **Problem Resolution:** Address customer inquiries and resolve issues promptly, ensuring a positive experience and reinforcing client trust.- **Sales Support:** Assist in increasing revenue by identifying opportunities to promote additional services and products that meet customer needs.- **Feedback Collection:** Gather client feedback on services and products to share with management for continuous improvement efforts.- **Documentation:** Maintain accurate records of client interactions and transactions to ensure compliance and facilitate effective communication.**Required Skills and Expectations:**Candidates should possess a degree in any relevant field such as B.A, B.Com, or B.Sc. Fresh graduates are welcome, but prior experience in customer service or sales is an advantage. Strong communication and interpersonal skills are essential for building relationships. You should have good problem-solving abilities and be detail-oriented. A positive attitude and eagerness to learn are highly valued traits. You must be able to work effectively in a team and thrive in a fast-paced work environment.
View all details
  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Australia
Branch Supervision Direct Marketing Executive Sales Store Operations Senior Store Keeper People Management Skills Customer Relationship Time Management Marketer
We Re Seeking An Experienced Jewellery Store Manager to Lead Our Team and Ensure the Smooth Operation of Our Store. You Will Be Responsible for Managing Staff, Driving Sales, Overseeing Inventory, and Delivering Exceptional Customer Service. if You have a Passion for Jewellery and Strong Leadership Skills, We Want to Hear from You!requirements:retail Management Experienceexcellent Customer Service and Communication Skillsability to Meet Sales Targets and Manage Store Operations
View all details
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Asansol
Corporate Banking Bancassurance Agency Development Branch Banking Agency Channel Agency Sales Retail Branch Banking Branch Administration Business Development
A Branch Relationship Manager (BRM) is a key role within banks, financial institutions, and service-based companies, responsible for maintaining and growing customer relationships at the branch level. They focus on ensuring excellent service, sales performance, and customer satisfaction, often acting as the face of the branch for many clients.Key Responsibilities:Customer Relationship Management:Build and maintain strong, long-term relationships with new and existing clients.Understand clients financial needs and offer appropriate products and services (e.g., loans, savings accounts, credit cards).Provide personalized services to enhance customer satisfaction and retention.Sales and Business Development:Identify and pursue new business opportunities to meet sales targets.Cross-sell and up-sell banking products (such as mortgages, insurance, or investment products).Achieve branch sales goals and KPIs by engaging with both individual and business clients.Client Onboarding and Account Management:Assist clients in opening new accounts, ensuring compliance with all legal and regulatory requirements.Guide clients through the process of applying for loans, mortgages, and other banking products.Monitor clients' account activities and provide ongoing advice as needed.Service Excellence:Address and resolve customer complaints and issues promptly and efficiently.Ensure clients receive the highest level of service during their interactions with the branch.Act as a liaison between customers and other bank departments to fulfill clients needs.Team Collaboration & Training:Work closely with branch staff, including tellers, customer service representatives, and other managers, to ensure smooth branch operations.Provide guidance and training to junior staff on customer service best practices.Help ensure team members meet their targets by providing insights and support.Operational and Compliance Tasks:Ensure that all transactions and activities comply with internal policies, regulatory requirements, and industry standards.Oversee the accurate documentation and processing of transactions.Maintain up-to-date knowledge of banking products and market trends.Reporting & Performance Monitoring:Track and report on branch performance, including sales figures, customer satisfaction, and other KPIs.Provide feedback to branch management regarding branch performance, opportunities, and challenges.Required Skills:Strong Communication Skills:Ability to communicate clearly and persuasively with clients and internal teams.Sales and Negotiation Skills:Proven ability to sell banking products and services, with a focus on customer needs.Comfort with negotiating terms and conditions with clients.Customer-Centric Mindset:Strong commitment to providing excellent customer service.Ability to build trust with clients and offer solutions tailored to their financial needs.Analytical Skills:Ability to assess clients' financial positions and recommend the right products or services.Strong attention to detail when handling accounts and financial data.Leadership and Teamwork:Ability to lead by example and support branch staff to meet shared goals.Collaboration with other departments (e.g., operations, marketing) to ensure comprehensive customer service.Problem-Solving:Quick thinking and problem-solving ability to resolve customer issues effectively.Technical Proficiency:Familiarity with banking software and CRM tools.Competence in using office tools such as MS Office and any relevant banking platforms.Qualifications & Experience:Educational Background: Typically requires a bachelors degree in business, finance, economics, or a related field.Experience: At least 2-3 years of experience in banking, finance, or customer relationship management. Previous experience as a relationship officer, sales officer, or personal banker is highly valued.Certifications: Some roles may require certifications in finance or banking.Work Environment:Branch Relationship Managers work at bank branches, and may be required to work flexible hours, including weekends, depending on branch hours.They often work in a team environment, reporting to the Branch Manager or Regional Manager.In summary, the role of a Branch Relationship Manager is crucial for driving business growth, ensuring customer satisfaction, and maintaining strong relationships with clients. The job requires a combination of sales, customer service, and leadership skills, along with the ability to meet sales targets and comply with regulatory guidelines.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Bhubaneswar
Corporate Banking Branch Banking Retail Branch Banking Branch Administration Business Development
Key Responsibilities:1. Manage relationships with corporate clients: As a Branch Relationship Manager, you will be responsible for building and maintaining relationships with corporate clients to ensure their banking needs are met efficiently.2. Oversee branch banking operations: You will oversee branch banking operations, including managing customer transactions, resolving customer queries, and ensuring smooth functioning of the branch.3. Drive business development initiatives: You will drive business development initiatives to attract new clients, cross-sell banking products, and achieve branch targets.4. Handle branch administration tasks: You will handle branch administration tasks such as managing inventory, coordinating with vendors, and ensuring compliance with regulatory requirements.5. Provide excellent customer service: You will provide excellent customer service to enhance customer satisfaction and loyalty.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with clients, colleagues, and senior management.2. Good analytical skills: Ability to analyze data, identify trends, and make informed decisions.3. Customer-centric approach: A customer-centric approach to understand and fulfill customer needs.4. Relationship management skills: Ability to build and maintain relationships with clients and colleagues.5. Knowledge of corporate and retail banking: Understanding of corporate banking, branch banking, and retail branch banking concepts and operations.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Corporate Banking Customer Relationship Branch Administration Microsoft Excel Marketing Routing Client Servicing Customer Care Strategic Thinking Problem Solving Leadership Skills Revenue Expansion Analytical Skills
I. Position SummaryThe Client Relationship Manager acts as an advocate for the client within the organization and a representative of the company to the client. This role is crucial for ensuring client needs are consistently met, service delivery is high-quality, and the business relationship remains profitable and enduring.II. Key ResponsibilitiesA. Relationship Development and RetentionPrimary Contact: Serve as the lead point of contact for all matters specific to assigned clients, building strong, long-lasting relationships based on trust and mutual understanding.Client Needs Analysis: Deeply understand client objectives, strategic plans, and operational needs to better position company products/services.Proactive Engagement: Schedule regular meetings and check-ins (virtual and in-person) with key client stakeholders to review performance, gather feedback, and address concerns before they escalate.Conflict Resolution: Quickly and effectively handle difficult client requests or escalated issues, coordinating with internal teams to provide timely and satisfactory solutions.B. Account Growth and StrategyStrategic Planning: Develop and execute strategic account plans aimed at maximizing client value, retention, and loyalty.Upselling & Cross-selling: Identify and pursue new sales opportunities within existing accounts by introducing additional products, services, or upgrades.Negotiation: Negotiate contracts and agreements to maximize profit while maintaining client satisfaction.Forecasting: Assist in forecasting revenue from existing clients and tracking key account metrics.C. Internal Coordination and ReportingInternal Liaison: Coordinate with various internal departments (e.g., Sales, Product, Service Delivery, Finance) to ensure consistent service levels and that client expectations are met.Reporting: Prepare detailed reports on account status, client health metrics (e.g., churn risk, satisfaction scores), and project progress for management.Documentation: Maintain accurate, up-to-date records of all client communications, activity, and account status in the CRM system.
View all details
  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Barwala Panchkula
Business Development Branch Administration Agency Sales
Exciting Career Opportunities for boys at M&G Insurance IMF Pvt. Ltd.!We are seeking experienced professionals to join our team as Branch & Relationship Managers. If you have a background in Loan Sales, Banking, or Financial Services, and possess excellent communication, negotiation, and interpersonal skills, we want to hear from you!As a Branch & Relationship Manager, you will play a key role in driving business growth and building strong relationships with our clients. You will be responsible for managing a team, developing business strategies, and identifying new opportunities.To apply, please send your CV to hr@mginsuranceimf.com or contact us at 9041786610. We look forward to hearing from you!*Requirements:*- Experience in Loan Sales, Banking, or Financial Services (a plus)- Excellent communication, negotiation, and interpersonal skills*How to Apply:*- Email: hr@mginsuranceimf.com- Phone: 9041786610Join our team and take your career to the next level! Apply now and be a part of our dynamic and growing organization.
View all details
Branch Banking
It's a branch Relationship Executive work.assist the banking customer . costomer handling service,like account opening related, check related resolve the problem
View all details

Branch Relationship Manager

Expert Manpower Solutions

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Noida
Basic English Required Branch Relationship Manager
Enroll for 1 year PG program in Banking.and get salary at the time of PG banking.and also appointment letter at the time of enrolment.Contact 9494666290
View all details
  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Dum Dum Kolkata
Data Entry Operator CASA Officer Business Development Executive Relationship Manager Branch Executive KYC Verification Officer Loan Department and So On. Candidates Must BE Social .. Back Office Processing Basic Computers
FESHER URGENT HIRING IN ICICI BANK DSA EMLOYMENT NOTICE FOR FRESHER AND EXPERIENCE CAN APPLY FOR THIS POST DATA ENTRY OPERATOR DEPERTMENT: (9163396501). MINIMUM QUALIFICATION REQUIRED 12TH OR GRADUATE MALE ARE FEMALE ARE BOTH CAN APPLY FOR THIS POST. JOB ROLE BACK OFFICE EXECUTIVE OFFICER, COUSTOMER EXECUTIVE OFFICER, KYC VERIFICATION EXECUTIVE, DATA ENTRY OPERATOR, ASSISTANT BRANCH MANEGER ETC. S.ALARY:15000/- TO 26000/- PER MONTH. BENEFIT:PF+ESI+INCENTIVE. AGE LIMIT 18 TO 35 YEARS. SAND YOUR RESUME (9163396501) HR PRIYA FOR INTERVIEW PROCESS.
View all details
  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Nagercoil Kanyakumari
Branch Sales Manager Telesales Executive Communication Advisor Sales Executive
Key Responsibilities:Conduct outbound calls to potential customers to introduce and sell [Company Name] products/services.Follow up on leads and manage a pipeline of sales opportunities.Provide accurate product information and address customer inquiries effectively.Maintain detailed records of customer interactions and sales activities using CRM software.Meet or exceed monthly sales quotas and performance targets.Develop and maintain strong relationships with customers to ensure high levels of satisfaction and repeat business.Collaborate with the sales team to develop strategies and improve sales processes.Stay updated on industry trends, market conditions, and competitor activities.
View all details
  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Delhi NCR
Corporate Banking Business Banking Mutual Funds Investment Products Financial Services Retail Banking Back Office Executive Branch Sales Manager Banking Operations Branch Banking
Building and maintaining relationships with clients: You will be responsible for identifying and cultivating relationships with new clients, as well as maintaining existing relationshipsThis involves understanding their business needs and offering customized solutions to meet those needs
View all details
  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Mumbai
Branch Sales Manager Relationship Associate
Job Designation1.Associate Relationship ManagerExperience -0.6 to7 YearsJob Location MumbaiInterview Mode face 2 faceJob Purpose Responsible for acquiring NTF (new to the firm) clients, revenue generation and maintenance of relationship with HNI/UHNI & corporate clients and offer wealth advisory services. Need to ensure growth of AUM or book size. Key Deliverables 1) Critical Analyse financial information obtain from clients to determine strategies for meeting clients financial objectives. Monitor financial market trends to ensure that client plans are responsive. Must ensure the growth of AUM / Book Size Responsible for achieving targets based on acquisition and revenue generation through investment products. Responsible for business development through acquisition of high net-worth clients. Mandatory numbers of meetings with clients to keep them updated with the current market scenario. 2) Routine Analyse client portfolios and make necessary suggestions. Recommend financial products. Responsible for identifying customer needs and assessing their risk appetite Provide regular updates to the immediate superior as and when required Create and enforce plans that will help meet the needs
View all details

CRM Executive (Female)

Agarwal Job Placement

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Surat
CRM Executive CRM Sales Branch Sales Manager Marketing Manager Sales Consultant Sales Coordinator Sales Director Sales Executive Sales Manager Sales Incharge Sales Person Customer Associate Customer Relationship Executive Customer Relationship Manager Walk in
Key Responsibilities:CRM System Management:Oversee the company's CRM software and databases.Ensure accurate and up-to-date customer data records.Customize CRM system features to meet the needs of various departments.Customer Data Analysis:Analyze customer data to identify trends, preferences, and opportunities for improvement.Segment customers based on behavior, demographics, and other relevant criteria.Customer Engagement:Develop and implement CRM strategies to enhance customer engagement.Design and execute targeted email marketing campaigns and communication strategies.Monitor and respond to customer inquiries and feedback.Performance Tracking:Track and report on key CRM metrics, including customer retention rates, conversion rates, and customer lifetime value.Use data insights to make data-driven recommendations for improvement.Collaboration:Collaborate with marketing, sales, and customer service teams to ensure a unified customer experience.Provide CRM-related training and support to team members.Qualifications:Bachelor's degree in Marketing, Business, or a related field.Proven experience in CRM management or a related role.Proficiency in CRM software and tools (e.g., Salesforce, HubSpot, etc.).Strong analytical and data interpretation skills.Excellent communication and interpersonal skills.Detail-oriented and highly organized.
View all details
  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Noida
Corporate Banking Marketing Branch Relationship Walk in
Job Openings for 2 Branch Relationship Manager Jobs for Freshers in Noida, Uttar Pradesh, having Educational qualification of : M.B.A/PGDM with Good knowledge in Corporate Banking, Marketing etc.
View all details
Corporate Banking Marketing Branch Relationship Manager
Hs Pass and Any Graduate Can Apply _ Fresher Selection for Corporate Bank Service _ Hiring for Customer Service Officer Profile and Office Executive Profile _ Required Good and Quality Candidates for this Profile _ Post are - Casa Officer / Accounts Opening Department / Customer Verification Executive / Branch Relationship Manager _ Need Criteria for the Post - Age Between 18 Years to 29 Years _ Hs Pass and Any Graduate Can Apply _ for Interview Schedule Candidates Can Send Their Cv to the Whatsapp - ( Call Between 10:00 am to 06:30 Pm )
View all details
BASIC COMPUTER KNOWLEDGE RELATIONSHIP MANAGER Customer Relationship
Bandhan Bank Staff Selection Notice 2022 for Branch Banking Segment(dsa) Job Location - all Over West Bengal, Nearest Branch Gender - Male & Female Both Job Profile 1.branch Banking Executive in - House. 2.data Entry Operator. 3.operations Executive. 4.salary Scale - Rs.14500 to Rs.21000 per Month 5.location - Depends Your Nearest Pin Code Branch. Required Criteria Age - 18 to 30 Year Qualification - Minimum Hs Onwards & Graduate At Any Stream. Communication - Local / Hindi Industry - Banking Benefits - Medical + Pf + E S I Job Role - Handling Walking Customers. Greetings Them and Assisting Them to Solve Their Issues. Contact - Selection Procedure Walking Interview is Going On
View all details
  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Raipur
Client Servicing Branch Administration Cross Functional Coordination Revenue Expansion Credit Administration Business Process Improvement Client Relationship Customer Care
CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner.Key skills for Client Relation Manager Polite disposition. Ability of rigorous follow-up. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls.Qualification :- MBA Graduate Fresher English & Hindi (preferred) Schedule :- Day ShiftSalary : Remuneration for this post between 9k to 12k
View all details
  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Gadchiroli
Sales Manager Branch Relationships Executive Work From Home
Post : Branch Relationship executive Requirement Banking sales jobLocation:Gadchiroli Salary 12k+incentive
View all details
Branch Incharge
Relationship Manager with good salary all tamilnadu
View all details
  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Patna
Minimum Qualifications 10th Graduates Sale Experience Telicalling Sels Execute MBA MArketing HR Coordinator Work From Home
we have 600 job and we are hireing many type of post.
View all details
BASIC COMPUTER KNOWLEDGE BASIC COMMUNICATION SKILLS BRANCH RELATIONSHIP MANAGER
Dear Candidates, Official Notice for Bandhan Bank Corporate Management 2022 ,Full Time Permanent Job,Hr Shantanu Ll Note - It is a Direct Corporate Recruitment Department. Not Any Consultancy Service. We Do Not Take Any Kind of Registration Charges or Form Fill Up Charges from the Candidates. Ll Criteria - Hs Pass or Any Graduate Can Apply , Age Between 18 Years to 29 Years, Good Communication Skills, Basic Computer Knowledge, Role and Responsibility -core Banking Responsibility, Branch Banking Responsibility, Benefit - Pf , Esi. Medical, Incentives, Salary - 12,700/- To27,300/-, Ll Required Documents for Interview - Update Cv, Photo, Educational Documents, Dress Code Must Be Formal. for Interview Candidates Can Send Their Cv to the Whatsapp Job Location - District Wise Selection in all Over West Bengal ( Near By Location Preferred ) Ll Post -branch Office Executive , Branch Relationship Officer, Business Development Executive, Kyc Verification Department, Documents Collection, Phone Banking, Net Banking, Mis Executive, Accounts Opening Department.. if Any Candidate Directly Select in the Interview Than Direct Joining. Hr Department ( Whatsapp Your Cv ). Required Qualifications Email
View all details
  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Nashik
Customer Relationship Customer Care Interpersonal Skills Branch Administration Strategic Thinking
Job Title: Client Relationship Executive (Telecaller) / Telemarketing Executive / Customer Service Executive (Voice) / Inside Sales ExecutiveDepartment: Customer Service / Sales / Client Relations / OperationsReports To: Team Leader / Customer Service Manager / Sales ManagerLocation: Nashik, Maharashtra, India (This role is primarily based in an office/call center environment in Nashik, working from a dedicated workstation).Job Summary:We are seeking an energetic, articulate, and customer-centric Client Relationship Executive (Telecaller) to join our team in Nashik. The ideal candidate will be responsible for engaging with our clients primarily over the phone, building positive relationships, addressing inquiries, providing information about our products/services, and ensuring high levels of customer satisfaction. This role is crucial for delivering excellent service and supporting our client engagement efforts.Key Responsibilities:Client Communication & Engagement:Make outbound calls to prospective or existing clients (for telemarketing/inside sales) ORHandle inbound calls from clients seeking information, support, or making inquiries (for customer service).Engage with clients in a professional, polite, and empathetic manner to understand their needs or provide necessary information.Build and maintain positive client relationships through effective communication and follow-up.Information Provision & Query Resolution:Provide accurate and comprehensive information about company products, services, offers, and policies.Efficiently resolve client queries, complaints, and concerns over the phone, escalating complex issues to the appropriate department/manager when necessary.Guide clients through problem-solving steps or relevant processes.Sales & Lead Generation (if applicable):Promote and explain products or services to potential clients over the phone.Identify sales opportunities and generate qualified leads for the sales team.Achieve daily/weekly/monthly targets for calls, conversions, lead generation, or sales.Handle objections professionally and persuasively.Data Management & Reporting:Maintain accurate and detailed records of all client interactions, inquiries, and outcomes in the CRM system or designated software.Ensure data confidentiality and integrity.Prepare and submit daily/weekly reports on call activities and outcomes.Adherence to Quality & Process:Adhere to established call scripts, guidelines, and quality assurance standards.Maintain a high standard of call quality and professionalism.Stay updated with product knowledge, company policies, and any new service offerings.
View all details
  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Nagpur Highway Dewas
Corporate Banking Bancassurance Agency Development Branch Banking Agency Channel Agency Sales Retail Branch Banking Branch Administration Business Development
As a Branch Relationship Manager, you will be responsible for fostering strong relationships with customers and ensuring their needs are met effectively. Your primary focus will be on customer service, sales, and relationship-building within the branch.**Key Responsibilities:**- **Customer Engagement:** Build and maintain positive relationships with customers by understanding their needs and providing personalized service.- **Sales Support:** Assist in promoting and selling the branch's products and services, working to achieve individual and team sales targets.- **Problem Resolution:** Address customer queries and concerns promptly, ensuring high levels of satisfaction and loyalty.- **Market Analysis:** Stay informed about industry trends and competitor offerings to enhance service delivery and branch performance.- **Collaboration:** Work closely with team members and other departments to deliver a seamless customer experience.**Required Skills and Expectations:**- Strong interpersonal skills to effectively communicate with customers and team members.- A proactive approach to problem-solving, with the ability to think critically and resolve issues independently.- Basic knowledge of finance and banking products to assist customers appropriately.- Time management skills to prioritize tasks and meet deadlines efficiently.- A positive attitude and willingness to learn, especially for candidates with limited experience.Overall, you should be enthusiastic about fostering customer relationships and eager to contribute to the success of the branch by supporting team goals.
View all details
  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Gujrati Colony Bhandara
Corporate Banking Bancassurance Agency Development Branch Banking Agency Channel Agency Sales Retail Branch Banking Branch Administration Business Development
As a Branch Relationship Manager, you will play a crucial role in maintaining and enhancing customer relationships at our branch in Gujrati Colony. Your responsibilities will include ensuring a high standard of customer service, understanding customer needs, and contributing to business growth.- **Customer Engagement**: Actively interact with clients to build strong relationships and foster trust, ensuring a positive experience during their visits or interactions with the branch.- **Needs Assessment**: Assess and understand customer requirements to provide tailored solutions, enhancing satisfaction and loyalty to our services.- **Sales Support**: Assist in promoting bank products and services, aiming to meet sales targets and contribute to the overall growth of the branch.- **Problem Resolution**: Address and resolve customer complaints or issues promptly, demonstrating a commitment to excellent service and customer care.- **Collaboration**: Work closely with other team members and departments to ensure seamless service delivery and address any operational challenges effectively.- **Reporting**: Maintain accurate records of customer interactions and feedback to help improve service processes and track progress toward sales goals.You should possess strong communication skills, a customer-focused mindset, and the ability to work well in a team. A recent graduate or someone with up to one year of experience in a customer service or banking role is preferred. Being proactive, detail-oriented, and having the ability to manage multiple tasks will also be critical to your success in this position.
View all details
  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Mumbai-Bangalore Highway Pune
Corporate Banking Bancassurance Agency Development Branch Banking Agency Channel Agency Sales Retail Branch Banking Branch Administration Business Development
As a Branch Relationship Manager, you will play a vital role in ensuring customer satisfaction and fostering strong relationships between clients and the bank. This position is based on the Mumbai-Bangalore Highway and is ideal for recent graduates or those with limited experience.**Key Responsibilities:**- **Client Engagement:** Engage with existing customers to understand their banking needs and provide tailored financial solutions, enhancing customer loyalty.- **New Customer Acquisition:** Identify and approach potential clients to expand the branchs customer base. You will actively promote banking products and services that match client requirements.- **Account Management:** Oversee customer accounts by ensuring accurate information and timely updates, allowing for effective service delivery and satisfaction.- **Cross-Selling Products:** Promote various banking and financial products, explaining features and benefits to clients, contributing to branch sales targets.- **Feedback Collection:** Gather customer feedback to identify areas for improvement in services or products, helping the branch enhance operational efficiency.- **Team Collaboration:** Work closely with fellow branch staff to ensure smooth operations, share insights, and achieve collective goals.Required skills and expectations include strong interpersonal and communication abilities, a customer-centric mindset, and the capacity to work in a team. A proactive attitude towards problem-solving and the willingness to learn about banking products are essential. Candidates should have a degree in fields such as Business Administration, Commerce, or any relevant discipline. Familiarity with banking services is a plus but not required as training will be provided.
View all details
View More Jobs