Operations Manager Graduate Experience Jobs in Kolkata

As part of standardizing our sales and ensuring consistent performance across the department, we are outlining the key working procedures, responsibilities, and evaluation parameters applicable to sales. 1. Key Responsibilities (KRAs)1.1 Sales Management & Strategy Develop and execute effective sales strategies for the entire product portfolio. Identify new business opportunities and key accounts to drive revenue growth. Conduct competitor analysis and monitor market trends to refine sales tactics and approach.1.2 Client & Account Management Build and maintain strong relationships with clients, partners, and vendors. Negotiate and close high-value deals in alignment with company objectives. Ensure high levels of client satisfaction through regular follow-ups, proactive engagement, and timely support.1.3 Sales Reporting & AnalyticsAll sales persons must maintain and share the following reports on time: Daily Sales Update: To monitor daily performance Weekly Sales Report: Highlight lead conversions, challenges, and progress on ongoing deals.(By Saturday 7PM) Monthly Sales Report: Detailed analysis of KPIs, targets vs. achievements, revenue insights, and strategies.(by last working day 7PM)Reports should be shared as per the prescribed formats and timelines.Each report must be sent via email, CCing all key stakeholders (reporting manager, operations, and accounts).Additionally, ensure that CRM systems and dashboards are updated daily for data accuracy and analytics.1.4 Team Leadership & Training Senior members are expected to mentor new or junior sales executives. Regular team training sessions will be conducted to improve sales skills and product knowledge. KPIs will be set individually, and performance evaluations will be carried out periodically.

We are looking for 1 General Manager Operations (Bakery Factory) Post in South Sikkim, Kolkata, Siliguri, Darjeeling, with deep knowledge in Hotel Manager, Hotel General Management and Required Educational Qualification is : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma

Mandatory Criteria (Can't be neglected during screening) : Candidates from Freight forwarding industry will be Preferred. Should have minimum 10 years experience in Freight Forwarding services. Must have existing shipper base which can be diverted once onboard. Should be Good in preparing market reports. Should be Good in Client Acquisition & Retention.Job Responsibilities :Sharing of client leads with sales team to focus on bringing new customers on board.Proper checking and Approval of all quotation and Jobs for all verticals i.e. Ocean, Air, Project.To accompany with sales team when necessary to bring new customer on board and recovery of payment, if it is delayed beyond a certain limit or to solve any problem arise with customer.Conducting weekly sales meeting to discuss the outstanding with current customers and the targeted customers with their feedback and enquiries generation.All types of credit, commission approvals from management.Bringing new customers on board, sending them quotation, building relations with customers.Guiding operation team wherever required expertise in handling and custom clearance activities of any typical commodity.Team building activities within the team members to co-operate with each other where ever necessary.Achieve monthly / annual revenue budgeFilling of any fresh sales staff wherever necessary.KRAs :Manage the Freight Forwarding business.Source new business as well as expand scope of work from existing clientsAchieve monthly / annual revenue budgetEnsure timely collections from clients within credit periodInnovative in providing solution as well as collaborate with different verticals for business integration which can be beneficial to the organizationMonitoring sales team to Achieve their budgetPeople ManagementQuality and System compliance.