Operations Manager (Compliance & Tax Firm)

About the Role

We are looking for a strong, disciplined, execution-focused Operations Manager who can take full responsibility for daily operations, team productivity, deadlines, and client delivery.

Key Responsibilities

Team & Work Management

Lead a team of 10–25 people across taxation, compliance, and accounts verticals

Assign daily tasks, track progress, and ensure accountability

Conduct morning stand-ups and daily follow-ups

Ensure deadlines are met with zero last-minute chaos

Process & Operations Control

Maintain task boards (Trello/Asana/ClickUp etc.)

Implement SOPs and enforce workflow discipline

Monitor team efficiency and take corrective action

Escalate issues proactively

Client Delivery Oversight

Ensure timely completion of GST, Income Tax, ROC, TDS, and other statutory filings

Coordinate with senior management for priority clients

Handle escalations and ensure high-quality output

People & Performance Management

Maintain team discipline, attendance, and task ownership

Identify inefficiencies and take strict corrective actions

Conduct weekly performance reviews

Build a culture of responsibility and continuous improvement

Required Skills & Personality Traits

MUST-HAVE PERSONALITY

Strong communicator

Bold, assertive, and comfortable with tough decisions

Naturally disciplined and structured

Not afraid to say “no excuses”

Thrives under deadlines

High follow-up and organisation ability

TECHNICAL EXPERIENCE

Experience in CA / compliance / tax / finance operations is preferred

Understanding of statutory deadlines

Experience managing teams

Familiarity with task management tools

Qualifications

Graduate or Postgraduate (//MBA preferred)

3–8 years experience in operations, process management, or team leadership

Prior experience in CA or compliance firms is a big plus

• Experience

  3 - 8 Years

• No. of Openings

  2

• Education

  Graduate (B.Com, CA)

• Role

  Operation Manager

• Industry Type

  Accounting / Finance

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  10/1A Mahesh Chowdhury Lane