Customer Relationship Female Jobs in Erode

We are looking for a Customer Support Executive to handle customer communication, feedback collection, and payment follow-ups. The candidate will be responsible for maintaining good relationships with customers and ensuring smooth coordination between customers and the operations team.

Job Title: Export Marketing ManagerJob Summary:We are seeking a dynamic and results-driven Export Marketing Manager to develop and expand international business opportunities. The candidate will be responsible for identifying new markets, managing overseas clients, and driving export sales growth.Key Responsibilities:Develop and implement export marketing strategies to increase international salesIdentify new overseas markets and business opportunitiesBuild and maintain strong relationships with international clients and distributorsHandle export documentation, compliance, and logistics coordinationConduct market research and competitor analysisNegotiate contracts, pricing, and terms with global clientsCoordinate with production, supply chain, and finance teamsParticipate in international trade fairs, exhibitions, and business meetingsMonitor export performance and prepare reportsRequired Skills:Strong knowledge of international markets and export proceduresExcellent communication and negotiation skillsProficiency in English (additional languages are an advantage)Good understanding of documentation (Invoice, Packing List, LC, etc.)Analytical and strategic thinking abilityAbility to travel internationally

Role OverviewThe Customer Relationship Manager (CRM) is responsible for maintaining strong customer relations through consistent communication, feedback management, billing support, and promotional updates. The role focuses on ensuring customer satisfaction, timely payments, and effective communication between customers and the Nativer operations team.Key ResponsibilitiesCustomer CommunicationMake daily segment-wise calls including:Feedback & satisfaction callsBill clarification & payment reminder callsOffer & campaign update callsDelivery confirmation & thank-you callsHandling customer issues, queries, and complaintsNew marketing follow-up calls (cross-sell / up-sell)Customer Relationship ManagementMaintain a positive relationship with customers through regular engagement.Ensure every issue is followed up and resolved with customer satisfaction.Coordinate with operations, delivery, and billing teams for quick resolutions.Reporting & DocumentationPrepare daily and weekly call reports with call count, feedback analysis, issue closure, and payment follow-ups.Submit effective results reports showing improvement in retention, payment recovery, and offer response.Maintain and update customer interaction records in the CRM system or Nithra app console.Performance & TargetAchieve daily and monthly communication & conversion targets.Support marketing campaigns through timely follow-up calls and response tracking.Skills & QualificationsExcellent communication skills in Tamil (mandatory) and basic English.Strong customer handling and problem-solving skills.Familiar with mobile CRM tools or Nithra App console operations.Good reporting and coordination ability.Minimum 1-3 years experience in customer support / telecalling / CRM preferred.Energetic and passionate about startup culture and customer satisfaction.Performance Indicators (KPIs)Daily call completion count and qualityCustomer feedback scorePayment collection reminders & success rateOffer campaign conversionsIssue resolution turnaround timeCustomer retention & satisfaction rateWork ScheduleTiming: 9:30 AM 6:30 PMReporting To: Operations / Customer Experience ManagerWork Type: Full-time (On-site at Erode)

Back Office Assistant Wanted Qualification: Any DegreeLocation: Erode Bus stand & PalayapalayamTiming : 9.30 AM - 6.30 PMSalary: 12,000 - 13,500Experience : 1 - 2 years ExperienceGender : Female onlySkills Required: Basic system knowledge with Good CommunicationJob Responsibilities:Handling incoming calls and other communications.Updating paperwork, maintaining documents and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and errands.Creating, maintaining, and entering information into databases.Confident using office machinery (printers, fax machines, photocopiers, etc.)Strong verbal and written communication skills; excellent customer service skillsRegards,Erode Find JobsMore information contact usPH: 9626881794 / 9626881793Send your Resume to : erodefindjobs@gmail.com

QUBE INSTITUE - Job DetailsDate of posting: 28 Jul 22Job Description1. Acquire quality clients through networking, database, market intelligence, and references from existing clients.2. Promote Focus Product of the month.3. Conduct activities for Client Acquisition and Financial Planning.4. Ensure compliance as per various regulator and organisation guidelines.5. Maintain the brand image of the organisation.6. It is direct sales profile so candidate should be able to acquire quality base HNI clients through networking, data base, market intelligence. And he/she should have maximum number of own clients relationship and he/she should be aware of local market intelligence.7. Building relationships with clients & educating them about Investments8. Advising Clients based on Research Report.9. Should possess good communication skills.Job Type: Full-time

Recruitment for Export Development Manager.