160

Customer Care Executive Female Jobs in Delhi

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  • 0 - 2 yrs
  • Female
  • Model Town Delhi
Customer Handling Outbound Calling Customer Service
We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
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Backend Executive (Female)

Kavya Management Services

  • 4 - 6 yrs
  • 3.8 Lac/Yr
  • 105860
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Backend Basic Computer Skills Data Entry
Key ResponsibilitiesData Management: Compiling, maintaining, and organizing company records and databases accurately.Operational Support: Processing client orders, coordinating project timelines, and managing inventory.Administrative Tasks:Handling documentation, filing, and managing office equipment or supplies.Analysis & Reporting: Conducting market research and analyzing data to prepare reports for senior management.Communication: Assisting with internal inquiries and communicating with teams to resolve operational issues. Required Skills and QualificationsEducation: Bachelors degree in Business Administration or related field.Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) and data entry systems.Skills: Strong organizational, multitasking, and problem-solving skills.Experience: Prior experience in office-based roles such as sales, support, or administration. Key Performance IndicatorsAccuracy and efficiency in data management.Timely completion of projects and orders.
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Front Office Executive - Delhi (Female)

Mass Management Services Pvt. Ltd.

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Receptionist Activities Coordination Skills Administrative Skills Customer Service Telephone Handling
Front office and visitor management:Greet and assist visitors in a professional and friendly manner.Answer, screen, and direct incoming phone calls to the appropriate personnel.Operate the switchboard and provide basic information.Manage and maintain a tidy and presentable reception area.Administrative support:Schedule meetings and appointments.Handle incoming and outgoing mail, courier services, and deliveries.Office operations:Support management with various administrative tasks as needed.Handle other duties assigned by the manager. Proven work experience as a receptionist, front office representative, or similar role.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong written and verbal communication skills.JOB LOCATION: Vasant Kunj, South Delhi
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Delhi
Retail Sales Customer Handling
Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.
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  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Netaji Subhash Place Delhi
Client Retention Customer Relationship CRM Clinet Handling CRM Sales MIS Reporting CRM Strategy Customer Handling Customer Support Convincing Power
Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Client Coordination Customer Relationship CRM Good Communication Lead Management Inside Sales Front Office Telecalling Customer Handling MIS Reporting Convincing Power Customer Care Front Office Receptionist Front Desk Receptionist Sales Support Executive Leadership Skills Tele Sales Officer Telesales Executive Telesales Officer Lead Generation
Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Pitampura Delhi
Retail Sales Customer Handling Basic Computers
As a Retail Sales Executive, you will be responsible for assisting customers, providing product information, and closing sales in a retail setting. You will need to greet customers, offer assistance, and ensure a smooth shopping experience for all. Additionally, you will handle cash transactions and maintain the cleanliness and organization of the store. The ideal candidate should have excellent communication skills, a friendly and approachable demeanor, and the ability to work effectively in a team environment. Previous sales experience is preferred but not required as training will be provided. A high school diploma or equivalent is necessary for this role. A positive attitude, strong work ethic, and willingness to learn are important qualities we are looking for in potential candidates. If you enjoy working in a fast-paced, customer-oriented environment, this position may be a great fit for you. Join our team in Pitampura, Delhi, and contribute to the success of our retail store.
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Jobs by Popular Location

Tour Executive Jobs For Freshers - Delhi

Geshna Prakriti Yatra Private Limited

  • Fresher
  • Female
  • Delhi
Holiday Packages Travel Sales Customer Care Tour Coordinator
Current Openings: Tour Consultant (Sales Role) Domestic Tour (Sales Role)Key Responsibilities: Sell International holiday packages based on client preferences and budget. Handle end-to-end holiday planning, including flights, hotels, sightseeing, and transfers. Develop tailor-made travel itineraries for individuals, families, and groups. Maintain strong relationships with customers to ensure repeat business and referrals. Work towards achieving and exceeding monthly sales targets. Stay updated with the latest travel trends, offers, and destination insights. Handle customer inquiries and resolve any pre/post-travel issues efficiently. Collaborate with suppliers and vendors to secure the best deals.
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  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Okhla Delhi
MIS Customer Support Sales Coordinator Pre Sales Executive Microsoft Office Customer Care Sales Administration Order Processing Coordination Skills Payment Followup
Job Description / Responsibilities *:- Pre-Sales Coordination: activities with sales engineers and customers - Offer submitting, providing technical documents, follow-up and negotiations. - Post sales coordination: Activities such as order approval and processing, timely dispatch of material, dispatch documentation, payment follow-ups. - Searching new customers on internet. - Updating sales ERP software and reporting on very Saturday. - Achieving revenue targets. Payment follow up. - Business - MIS to management on critical parameters.- Monitoring revenue related activities and reporting to Management. - Daily monitoring of LinkedIn account with new information about company. Functional Area of Vacancy *:Understanding of Pre and post sales activities and MIS - Management. Compensation Offered: Salary no bar for deserving candidates.Candidate-s Profile *:- Graduate in any discipline. - Experience of handling pre and post sales activities, preferably in engineering industry. - Good knowledge of MS office and advance excel. - Good Communication and Analytical in approach. - Multitasking capability. - A positive and team person. Self-disciplined. UG qualification *: Graduate in any discipline with very good MS office working knowledge.
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  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • 105628
Appointment Scheduling Meeting Coordination Confidentiality Customer Service
As a Receptionist Cum Executive Assistant, you will be responsible for managing incoming calls, handling emails, and providing administrative support to the team. You will also assist in scheduling appointments, coordinating meetings, and maintaining office supplies.Key responsibilities include greeting visitors and directing them to the appropriate person, maintaining office cleanliness and organization, and managing office correspondence. Additionally, you will assist in making travel arrangements, preparing reports, and handling invoices.The ideal candidate should have excellent communication skills, strong organizational abilities, and proficiency in MS Office applications. Attention to detail, multitasking capabilities, and a positive attitude are also essential for this role. Prior experience as a receptionist or executive assistant is preferred, and the ability to work independently in a remote setting is required for this position.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Female
  • Shastri Nagar Delhi
Research Skills Meeting Coordination Customer Service Confidentiality
- Coordinate with the manager to schedule meetings, appointments, and travel arrangements.- The personal executive will need to manage the manager's calendar efficiently to ensure all commitments are met.- Handle phone calls, emails, and other forms of correspondence on behalf of the manager.- The personal executive will be responsible for screening and responding to messages in a professional and timely manner.- Assist in preparing reports, presentations, and other documentation as needed.- The personal executive will support the manager in creating high-quality documents for various stakeholders.- Maintain confidentiality and professionalism at all times.- It is crucial for the personal executive to handle sensitive information with care and conduct themselves in a professional manner.Skills and Expectations:- Excellent communication and organizational skills.- Ability to multitask and prioritize tasks effectively.- Proficient in using Microsoft Office suite (Word, Excel, PowerPoint).- Attention to detail and strong problem-solving skills.- Willingness to learn and adapt to new tasks and responsibilities.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Female
  • Janakpuri Delhi
General Insurance Insurance Sales General Insurance Sales Life Insurance Direct Sales Good Communication Skills Soft Skills Customer Handling
JOB DESCRIPTION :Job Description: LIC Sales / Insurance / Financial Services / Investment Consultant.Location: Janakpuri (Jeevan Park), New DelhiQualification: 12th Pass / Graduate & AboveExperience: Fresher to 4 YearsSalary/Budget: 12,000 to 30,000 (Based on Interview & Performance)Gender: Male & Female (Female candidates preferred)Work Type: Part-Time or Full-Time (Office Based)About the Company:LIC (Life Insurance Corporation of India) is one of the most trusted and leading insurance and financial service organizations in the country. We aim to provide comprehensive financial protection, investment solutions, and long-term wealth planning to individuals and families.Position Overview:We are looking for enthusiastic and motivated candidates for the role of LIC Sales / Insurance / Financial Services / Investment Consultant. The ideal candidate should possess strong communication skills, interest in sales/finance, and the ability to build long-term relationships with clients.Key Responsibilities:Acquire new clients and generate leads through field visits, networking, and referrals.Promote and sell LIC insurance plans, financial products, and investment solutions.Understand client needs and provide appropriate policy recommendations.Maintain relationships with existing customers and ensure regular follow-ups.Achieve monthly sales targets and contribute to overall business growth.Attend training sessions, meetings, and performance evaluations as required.Maintain complete documentation and compliance with LIC standards.Skills & Competencies Required:Strong communication and interpersonal skills.Basic understanding of insurance/finance (training will be provided).Ability to convince and negotiate with customers.Self-motivated, confident, and target-oriented.Good presentation & customer relationship skills.Willingness to learn new financial products and market trends.Benefits:Attractive incentives & bonuses on performance.Flexible working hours (Part-Time/Full-Time options).Career growth opportunities within financial services.Safe and supportive working environment (female-friendly).How to Apply:Interested candidates can share their updated resume or contact us 8800643422 for interview scheduling.Location: LIC Office Janakpuri (Jeevan Park).
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  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Delhi
Customer Relationship Customer Service Customer Care Customer Support Customer Handling
As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Delhi
CRM Customer Service Coordination Skills
Requirement of Front Office Female candidates Candidate must be fluent in EnglishLocation - PitamPura DelhiSalary upto 30kPlease send CV at Email- ami.hrdelhi@gmail.comAMI PLACEMENT SERVICES7255/201 Ajindra Market Shakti nagar chowk Delhi-7Ph 9136333150Kavya Gupta 9312187060Please mention details-Total ExpCurrent CTCExpected CTC
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Delhi
Customer Support Customer Service Customer Care Customer Relationship Outbound Calling Customer Handling Customer Management Cold Calling Customer Communication Call Center
Dear candiate ,We are looking for a Customer Support Executive to handle customer queries and provide effective solutions. The role involves assisting customers via calls, emails, or chats, resolving issues, and ensuring a positive customer experience.Please share your resume on 9643959949 Responsibilities:Handle inbound/outbound calls, emails, or chat queries.Provide accurate information and resolve customer concerns.Maintain customer records and update databases.Coordinate with internal teams for quick resolution.Ensure high levels of customer satisfaction.Requirements:6 months 2 years of experience in customer support (preferred).Excellent communication skills (English/Hindi).Problem-solving attitude and patience.Basic computer knowledge.Salary: 10,000 20,000 per month
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Vasant Kunj Delhi
Back Office Processing Customer Care Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
Job Description: We are currently seeking a dedicated and efficient individual to join our wealth management firm. Responsibilities include (i) Client Service Requests a. Receive and process client service requests in a timely mannerb. To ensure timely fulfilment of client service requests by liaising with various AMC (Asset Management Companies) and other service providers.c. Track and monitor the status of service requests to ensure timely completion(ii) Back Office reporting a. Maintain accurate records of client interactions and transactions. b. Prepare regular reports on client engagement and outreach activities. c. Update client profiles and ensure compliance with regulatory requirements.(iii) Making calls to set up appointments and meetings a. Co-ordinate and schedule meetings with prospective and existing clients.b. Manage calendar for our founder and ensure optimal scheduling efficiency.c. Provide necessary information and materials to clients in preparation for the meetingsThe ideal candidate will be organized, detail-oriented, and adept at managing client inquiries promptly. Strong communication skills and a keen understanding or willingness to learn about the financial markets will be beneficial.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Rani Bagh Delhi
Customer Relationship Customer Care Customer Support Customer Handling Customer Communication Outbound Calling Customer Service
Key Responsibilities:* Order Verification* Confirmation* Customer Communication* Issue Resolution.* Order Updates* Database Management* Customer Feedbacks
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Administration Office Executive (Female)

Corporate Employment Services

  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • 105687
Back Office Support PC and CRM MS Office Vender Managment Communication Skills Customer-service Oriented Target Oriented Customer-service
Administration Office Executive -Roles and Responsibility 1. Attending all front office phone calls.2. Local & International Travel coordination of India office & visiting guests.3. Project Coordination ( Internal & External )4. Coordination with various local office related vendors of maintain office items.5. Handling of courier services6. Facility Management & Housekeeping7. Office event organise and execution8. Petty Cash Management9. Exhibition support10. Other Marketing related activities
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Customer Relationship Customer Service Customer Handling Customer Support
As a Customer Support cum Telecalling Executive at A R Buildwel, you will play a pivotal role in ensuring exceptional customer experiences. Your primary responsibility is to engage with clients, address their inquiries, and contribute to business growth through effective communication skill.Key Responsibilities:Customer Interaction:Phone Etiquette: Answer phone calls professionally, providing accurate information about our products and services.Inquiry Management: Process inquiries, fix visits, and prompt reply to customer queries.Complaint Resolution: Address customer complaints, ensuring timely resolution.Record Keeping: Maintain detailed records of interactions, including complaints, inquiries, and comments.Sales Support:Product Knowledge: Familiarize yourself with our offerings to effectively assist customers. Plan, ensure and accompany customers to site.Lead Conversion: Collaborate with the sales team to convert leads into paying clients.CRM Utilization: Leverage CRM software to manage customer data and track interactions.Follow-Up: Ensure timely follow-up with potential clients.Team Collaboration:Team Supervision: Oversee a team of customer service representatives.Administrative Support: Assist other team members as needed.Trend Identification: Analyze customer records to identify trends and opportunities.Qualifications and Skills:Fluency in English: Excellent verbal and written communication skills.Computer Proficiency: Comfortable with standard office software (MS Office).Digital Marketing Skills: Have good Digital Marketing skillsCRM Knowledge: Familiarity with CRM software .Fast Learner: Adapt quickly to new processes and tools.Passion for Sales: Driven by achieving sales targets.Presentation Skills: Ability to deliver attractive presentations.Soft Skills:Patience: Handle customer inquiries with empathy and patience.Adaptability: Thrive in a dynamic environment.Empathy: Understand and address customer needs effectively.
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Kirti Nagar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Inbound Calls
1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills Coordination Skills Data Management
The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.
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