Call Center Female Jobs in Mumbai

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

Job SummaryWe are looking for a Telephonic Sales Executive to handle and convert sales inquiries received through IndiaMART, Google Ads, website, and other online platforms. The candidate will be responsible for prompt customer response, lead qualification, follow-ups, quotation coordination, and converting inquiries into sales.Key ResponsibilitiesHandle incoming leads and customer calls from IndiaMART, Google Ads, website and online platforms.Contact new leads promptly, understand their requirements and provide product information.Generate qualified leads and convert inquiries into sales opportunities.Follow up with customers through calls and WhatsApp until order closure.Coordinate with the sales/design team for quotations and technical requirements.Maintain accurate lead and follow-up records in Excel/CRM.Schedule customer meetings/site visits for the sales team whenever required.Achieve monthly lead conversion and sales targets.Submit daily calling and follow-up reports to the reporting manager.Candidate ProfileGraduate in any discipline.3-4 years of experience in Tele Sales / Inside Sales / Lead Generation.Experience handling IndiaMART leads, Google Ads leads or online inquiries will be preferred.Excellent communication and convincing skills.Good follow-up and negotiation skills. Target-oriented, confident and customer-focused.Basic knowledge of MS Excel, WhatsApp and CRM.Candidates From Virar To Vasai preferred.

We are looking for a dedicated Telecaller based in Vasai East, Mumbai. This full-time position is ideal for fresh candidates, especially women who have completed their 12th grade. The Telecaller will play a vital role in communicating with customers and promoting our services.Key Responsibilities:1. Customer Engagement: Reach out to potential customers over the phone to inform them about products and services. You will initiate conversations, aiming to build rapport and understand their needs.2. Lead Generation: Identify and qualify leads based on customer responses. Your goal will be to gather relevant information to assist in the sales process.3. Data Entry: Maintain and update customer information in our database. Accurate data entry is crucial for tracking customer interactions and follow-ups.4. Follow-Up Calls: Make regular follow-up calls to ensure customer satisfaction and to answer any queries. Effective communication will help in retaining customer interest and loyalty.Required Skills and Expectations:Candidates should possess strong verbal communication skills in a clear and friendly manner to ensure effective interaction with customers. A basic understanding of sales techniques is desirable but not mandatory. Being proactive, organized, and able to work in a team environment is essential. A professional attitude and a positive outlook will contribute to your success in this role.

As a Tele Caller, you will engage with customers through outbound calls, promoting and explaining various insurance products and services. Your role involves understanding customer needs and providing them with basic information about suitable insurance plans. You will also handle customer queries with politeness and professionalism.Key responsibilities include making outbound calls to potential customers to promote insurance offerings, comprehending their requirements to provide appropriate recommendations, and addressing any questions or concerns they may have about the insurance products. To be successful in this position, candidates must possess a minimum education of 10th pass and ideally be a female applicant. Fluency in Marathi is essential, as it will enable effective communication with local customers. The role requires strong interpersonal skills, an ability to listen actively, and a professional demeanor in managing customer interactions. Freshers are encouraged to apply, as this is a full-time position based in the Vidya Vihar area of Mumbai and involves working in the office.This position requires no specific prior experience but values a willingness to learn and a positive attitude toward customer service. Working days are typically standard weekdays with clearly defined office hours. As the role is customer-facing, candidates should be prepared to work from the office.

We are looking for a motivated Back Office Manager to join our team in Masjid Bunder, Mumbai. This full-time position is an excellent opportunity for freshers who have completed their 12th grade and are eager to grow in a supportive work environment.Key Responsibilities:1. Administrative Support: Assist in daily office tasks including filing documents, managing schedules, and coordinating meetings to ensure smooth operations.2. Data Management: Maintain and organize important records and databases, ensuring all information is accurate and easily accessible for team members.3. Communication: Serve as a point of contact for internal teams, relaying messages and facilitating communication to promote teamwork and efficiency.4. Inventory Management: Monitor office supplies and inventory, placing orders as needed to ensure that all necessary materials are available.5. Customer Service: Handle inquiries and requests from clients and customers in a friendly and professional manner, helping to resolve issues as they arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Flexibility and the ability to adapt to various tasks are essential, as is a willingness to learn new skills. Effective communication is crucial, along with proficiency in basic computer applications such as Microsoft Office. The ideal candidate will demonstrate a positive attitude and a commitment to teamwork, contributing positively to our office environment. Female candidates are preferred for this role.

We are looking for a motivated Telesales Executive to join our team in Nariman Point, Mumbai. In this full-time position, you will be responsible for selling our products and services over the phone, helping to drive our company's success.Key Responsibilities: - Outbound Calls: You will make calls to potential customers, introducing them to our products and services to generate interest and sales. - Customer Engagement: Engage with customers effectively by providing information, addressing concerns, and understanding their needs to offer suitable solutions. - Sales Targets: You will be responsible for meeting monthly sales targets, ensuring your calls are productive and beneficial for the company. - Follow-Up: Maintain regular follow-up with leads and existing customers to build strong relationships and encourage repeat business. - Record Keeping: Keep accurate records of calls, sales, and customer information in our database for tracking and reporting purposes.Required Skills and Expectations: Ideal candidates should have 1 to 3 years of experience in telesales or a similar role. A high school diploma is required. Strong communication skills, along with a friendly and persuasive attitude, are essential. Candidates must be able to work independently and demonstrate resilience in overcoming objections. Proficiency in basic computer skills is necessary to manage client data efficiently. The role is intended for female applicants only, and you must be willing to work from our office location.

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Mumbai. The ideal candidate will be responsible for contacting potential customers and promoting our products or services over the phone.Key Responsibilities:- Make outbound calls: Initiate calls to potential leads, explaining our offerings and generating interest.- Follow up with customers: Maintain regular contact with prospects to assess their needs and encourage them to make a purchase.- Maintain records: Keep accurate records of interactions and update customer information in the database for future reference.- Meet targets: Work towards achieving daily and monthly call targets set by the management, ensuring consistent performance.- Handle customer queries: Respond to queries and provide information to customers efficiently and professionally, resolving any concerns they might have.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with clients. They should be persuasive and confident while speaking to ensure they can articulate the benefits of our offerings. A positive attitude and a customer-oriented mindset are essential for building rapport with potential customers. Candidates need to be self-motivated and capable of working independently in a fast-paced environment. Previous experience in telecalling or sales will be an advantage. Strong organizational skills and attention to detail are key to tracking customer interactions accurately. Being a 12th pass is essential, and preference will be given to candidates with 1 to 5 years of relevant experience.

We are seeking a dedicated Inside Sales Representative to join our team in Mulund West. This role is ideal for someone who is enthusiastic about sales and enjoys engaging with customers. Key Responsibilities:- Engage with Customers: You will connect with potential customers through calls and messages to understand their needs and promote our products or services. - Maintain Customer Relationships: Building and maintaining strong relationships with existing customers is essential. This involves follow-ups and providing assistance as needed.- Achieve Sales Targets: You will be responsible for meeting individual sales targets set by the team. This requires a proactive approach and effective sales tactics.- Prepare Sales Reports: Regularly documenting your sales activities and outcomes will help track progress and identify areas for improvement.- Collaborate with Team: Working closely with other team members will help in sharing insights and strategies, fostering a supportive work environment.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are a must, as you will be interacting with various customers daily.- Sales Ability: A basic understanding of sales techniques and the willingness to learn more is valuable.- Computer Proficiency: Familiarity with basic computer operations and the ability to use sales software efficiently is expected.- Adaptability: Being able to adjust your approach based on customer feedback will enhance your effectiveness.- Positive Attitude: A friendly and enthusiastic demeanor will help in creating a welcoming experience for customers. This is a full-time role in a work-from-office setting, and we encourage candidates with 0 to 6 years of experience to apply.

We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.

We are looking for a Sales Executive to join our team in Vasai East. This is an entry-level position suitable for candidates with little to no experience. The ideal candidate should be a motivated and enthusiastic individual eager to learn about sales.Key Responsibilities:- Customer Engagement: Interact with customers in a friendly and professional manner to understand their needs and promote our products.- Sales Support: Assist the sales team in preparing sales materials and presentations that effectively showcase our products.- Lead Generation: Identify and generate new leads through research and outreach to increase sales opportunities.- Product Knowledge: Learn about our product offerings and stay informed about any updates to provide accurate information to customers.- Sales Reporting: Maintain organized records of sales activities and customer interactions to help track progress and areas for improvement.Required Skills and Expectations:The candidate should possess strong communication skills to effectively engage with customers and team members. Basic knowledge of sales principles is an advantage, but not required. Additionally, the candidate should demonstrate a willingness to learn and adapt to new sales strategies. Good organizational skills and attention to detail are essential to manage records and reports efficiently. A positive attitude and team spirit are important traits for contributing to a collaborative work environment. As this is a full-time office role, punctuality and commitment to work are expected.

Make outbound calls to prospective customers, existing clients, and partners Generate and qualify leads. Schedule meetings and product demonstrations. Maintain customer databases and sales pipeline records. Follow up on leads, proposals, quotations, and opportunities. Monitor Government, PSU, GeM, and private tender portals. Identify relevant RFPs, RFQs, EOIs, and tender opportunities.

A Collection Telecaller Contacts Customers to Recover Overdue Payments. They Negotiate Repayment Plans, Update Account Records, and Resolve Payment Disputes While Maintaining Compliance with Company and Legal Regulations.

Job Details:Title: Tele CallerCompany Name: Shiksha Seva FoundationLocation: Borivali East, MumbaiSalary for fresher: 10,000 - 30,0002-4 Saturday off8.5 work hours

We are seeking a dynamic and motivated Tele Caller to join our team in Mumbai. The ideal candidate should have 1 to 3 years of experience in tele-calling and must be female. This full-time position requires the selected candidate to work from the office.Key Responsibilities:- Conduct Outbound Calls: Make calls to potential customers to promote our products and services, guiding them through features and benefits.- Customer Interaction: Engage effectively with customers to address their queries, providing clear and concise information.- Record Keeping: Maintain accurate records of customer interactions and transactions in the database for future reference.- Meeting Targets: Strive to meet daily or monthly call targets set by the management to support business growth.- Feedback Collection: Gather customer feedback and report insights to management, helping us improve our services and offerings.Required Skills and Expectations:- Communication Skills: Must possess excellent verbal communication skills to convey information clearly and maintain engaging conversations with customers.- Persuasion Ability: Should be able to build rapport and persuade customers to consider our products or services effectively.- Organizational Skills: Strong organizational abilities are necessary for managing multiple calls and following up on leads efficiently.- Problem-Solving Skills: Ability to handle objections and resolve customer complaints gracefully to ensure customer satisfaction.- Team Player: Must work well in a team environment, collaborating with colleagues and contributing positively to team morale.

We are looking for a female Telecaller to join our team in Vasai East, Mumbai. This role is perfect for recent graduates or individuals with up to one year of experience. Key Responsibilities: 1. Making Calls: Reach out to potential clients to provide information about our products and services. You will need to engage with customers and politely address their inquiries. 2. Data Entry: Maintain accurate records of all calls made and customer interactions in the database. This ensures follow-ups are timely and organized. 3. Lead Generation: Identify and qualify leads through effective communication and understanding of customer needs. Your efforts will help in building a strong customer base. 4. Reporting: Provide regular feedback to the management about customer responses and trends observed during calls. This will contribute to the improvement of our sales strategies.Required Skills and Expectations: Candidates should have a minimum educational qualification of 12th grade. Strong communication skills in Hindi and English are essential for effective interaction with clients. A pleasant phone manner and persuasive ability are important to succeed in this role. The ideal candidate should be self-motivated, organized, and able to handle rejection while remaining positive. An eagerness to learn and adapt in a fast-paced environment will be crucial for achieving success in this position.

Company Descriptionhiring for our IT ClientJob Description Location: Andheri east, Mumbai Employment Type: Full-TimeTimings: 9 am to 6 pm Experience: Max 2 Years (Freshers Not Eligible)Interview mode : 2 Rounds face to face interiewsJob SummaryWe are looking for a motivated Inside Sales Executive to drive business growth through lead generation, client engagement, and sales of Cloud and SaaS solutions. The ideal candidate should have prior experience in IT, ITES, Software, SaaS, Cloud, or Technology Solution sales.Key ResponsibilitiesLead Generation & ProspectingIdentify and research potential customers and business opportunities.Engage with inbound and outbound leads through Email, WhatsApp, Online Chat, and Phone calls.Qualify prospects and schedule discussions with decision-makers.Client EngagementPresent and explain AWS, Microsoft Azure, Google Workspace, and related cloud solutions to prospective clients.Build and maintain strong customer relationships.Understand customer requirements and recommend suitable solutions.Sales Pipeline ManagementManage and track leads through the sales cycle.Maintain accurate records of customer interactions in CRM systems.Ensure timely follow-ups and lead conversions.CollaborationWork closely with marketing and technical teams to support customer acquisition and retention initiatives.Coordinate with implementation teams for smooth project handovers.Target AchievementAchieve monthly and quarterly sales targets.Drive New Sales, Renewals, Upselling, Cross-selling, and Customer Retention.Contribute to business growth through customer acquisition and relationship management.Market IntelligenceStay updated on industry trends, competitor activities, and cloud technology offerings.Develop a strong understanding of AWS, Azure, Google Workspace, and SaaS solutions.Required Skills & QualificationsBachelor's Degree in Business, Marketing, IT, or a related field.1-2 years of Inside Sales, IT Sales, SaaS Sales, Software Sales, Cloud Sales, or Technology Sales experience.Excellent communication, presentation, and negotiation skills.Proven ability to achieve sales targets and KPIs.Hands-on experience with CRM tools and Microsoft Office.Familiarity with AWS, Azure, Google Workspace, Cloud Solutions, or SaaS Products is highly preferred.Preferred ProfileSelf-motivated and target-driven professional.Strong relationship-building and customer engagement skills.Ability to work in a fast-paced and growth-oriented environment.QualificationsBE in IT or equivalent

We are seeking a dedicated Tele Counselor to join our team in Mumbai. This role is suitable for freshers and requires a female candidate who has completed their 12th grade. As a Tele Counselor, you will play a critical role in providing guidance and support to individuals seeking information and assistance.Key Responsibilities:- Conduct Telephonic Consultations: Reach out to potential clients to discuss their needs, providing information and support on our services.- Answer Queries: Address any questions or concerns from clients and offer clear, informative answers to help them make informed decisions.- Maintain Records: Keep detailed records of client interactions and ensure all information is accurately documented for future reference.- Follow-Up on Leads: Contact potential clients who have shown interest in our services to encourage them to take the next steps.- Build Rapport: Establish and maintain a positive relationship with clients to ensure they feel supported and valued throughout their experience.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to convey information clearly and effectively. A positive attitude and an empathetic approach are essential, as you will be handling clients who may be in need of support. Strong organizational skills are necessary to manage records and follow up on leads efficiently. Proficiency in basic computer skills is also expected, as you will be using software to log client interactions. The candidate should be comfortable working full-time from the office environment in Mumbai.

We are looking for a dedicated and motivated female Tele Caller to join our team in Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and possess excellent communication skills.Key Responsibilities:1. Make Outbound Calls: You will be responsible for reaching out to potential customers, presenting our products or services, and generating interest.2. Follow Up on Leads: It will be your duty to follow up with leads and nurture relationships, ensuring customer queries are resolved promptly.3. Record Information: Accurately document call details and customer interactions in our database to maintain clear communication and track progress.4. Achieve Targets: You will be expected to meet daily and monthly calling targets, contributing to the overall sales goals of the organization.5. Provide Feedback: Share insights gathered from customer interactions with the team to help improve services or products.Required Skills and Expectations:You should have a good command of the English language and effective communication skills to engage with customers confidently. A basic understanding of sales techniques is necessary. The candidate must be comfortable working in an office environment and can handle repetitive tasks with enthusiasm and professionalism. Strong organizational skills and the ability to manage time efficiently are essential to succeed in this role. We expect a positive attitude and a willingness to learn and adapt to new challenges.

We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.Key Responsibilities:- Making Outbound Calls: You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.- Handling Inbound Calls: When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.- Data Entry: You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.- Providing Feedback: After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.