We are seeking a dedicated Tele Counselor to join our team in Mumbai. This role is suitable for freshers and requires a female candidate who has completed their 12th grade. As a Tele Counselor, you will play a critical role in providing guidance and support to individuals seeking information and assistance.
**Key Responsibilities:**
- **Conduct Telephonic Consultations:** Reach out to potential clients to discuss their needs, providing information and support on our services.
- **Answer Queries:** Address any questions or concerns from clients and offer clear, informative answers to help them make informed decisions.
- **Maintain Records:** Keep detailed records of client interactions and ensure all information is accurately documented for future reference.
- **Follow-Up on Leads:** Contact potential clients who have shown interest in our services to encourage them to take the next steps.
- **Build Rapport:** Establish and maintain a positive relationship with clients to ensure they feel supported and valued throughout their experience.
**Required Skills and Expectations:**
The ideal candidate should possess strong communication skills, both verbal and written, to convey information clearly and effectively. A positive attitude and an empathetic approach are essential, as you will be handling clients who may be in need of support. Strong organizational skills are necessary to manage records and follow up on leads efficiently. Proficiency in basic computer skills is also expected, as you will be using software to log client interactions. The candidate should be comfortable working full-time from the office environment in Mumbai.
Experience
Fresher
No. of Openings
50
Education
12th Pass
Role
Tele Counselor
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
404/405 ECO SPACE IT PARK MOGRA PADA ANDHERI EAST