We are seeking a dynamic and motivated Tele Caller to join our team in Mumbai. The ideal candidate should have 1 to 3 years of experience in tele-calling and must be female. This full-time position requires the selected candidate to work from the office.
Key Responsibilities:
- Conduct Outbound Calls: Make calls to potential customers to promote our products and services, guiding them through features and benefits.
- Customer Interaction: Engage effectively with customers to address their queries, providing clear and concise information.
- Record Keeping: Maintain accurate records of customer interactions and transactions in the database for future reference.
- Meeting Targets: Strive to meet daily or monthly call targets set by the management to support business growth.
- Feedback Collection: Gather customer feedback and report insights to management, helping us improve our services and offerings.
Required Skills and Expectations:
- Communication Skills: Must possess excellent verbal communication skills to convey information clearly and maintain engaging conversations with customers.
- Persuasion Ability: Should be able to build rapport and persuade customers to consider our products or services effectively.
- Organizational Skills: Strong organizational abilities are necessary for managing multiple calls and following up on leads efficiently.
- Problem-Solving Skills: Ability to handle objections and resolve customer complaints gracefully to ensure customer satisfaction.
- Team Player: Must work well in a team environment, collaborating with colleagues and contributing positively to team morale.
Experience
1 - 3 Years
No. of Openings
1
Education
Graduate
Role
Tele Caller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Incentives
Face Interview Location
BEMYHR 104 , 1st floor, Hari Om Plaza Above Indian Bank RHB Road, Mulund West Mumbai 400080