Call Center Female Jobs in Thane

As a Receptionist at our Wagle Estate location, you will play a vital role in creating a welcoming environment and providing excellent support to our team and visitors. Your primary responsibilities will include:- **Greeting Visitors:** You will warmly welcome guests as they arrive, ensuring they feel comfortable and well-informed about their visit.- **Answering Calls:** You will handle incoming phone calls, directing them to the appropriate staff members while taking messages when necessary.- **Scheduling Appointments:** You will manage the appointment calendar, coordinating schedules to ensure timely meetings and minimize conflicts.- **Maintaining Records:** You will organize and maintain records, documentation, and files, ensuring that all information is accurate and easily accessible.- **Assisting Staff:** You will provide administrative support to team members by helping with tasks such as data entry, filing, and other office duties as needed.To succeed in this role, you should possess strong communication skills and demonstrate a friendly demeanor. Attention to detail is essential to keep records organized and accurate. Proficiency in using office software such as Microsoft Office is expected, as you will need to manage documents and communication effectively. Experience in customer service or administrative roles will be an advantage. You should also be able to handle multiple tasks and work well in a busy environment.

As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.

Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.

Candidate needs to handle customer queries and service related issues