Domestic BPO Job Vacancies in Baner

We are looking for a dedicated Call Center Executive to join our team in Baner. This role is ideal for individuals who are enthusiastic, have strong communication skills, and are eager to provide excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls**: Handle calls from customers to assist with their inquiries and provide the necessary information or support.- **Resolve Customer Issues**: Address customer complaints or problems effectively, ensuring satisfaction and a positive experience.- **Maintain Records**: Keep accurate records of customer interactions and transactions to track issues and resolutions for future reference.- **Provide Product Information**: Offer detailed information about products or services to help customers make informed decisions.- **Follow Up**: Make follow-up calls to customers as needed to ensure their issues are resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills**: Must possess clear verbal communication skills to interact effectively with customers.- **Customer Service Orientation**: A strong desire to help customers and resolve their issues promptly is essential.- **Basic Computer Knowledge**: Familiarity with basic computer operations and the ability to navigate software systems is necessary.- **Team Player**: Ability to work well in a team environment, supporting colleagues and contributing to group goals.- **Problem-Solving Abilities**: A proactive approach to identify issues and suggest solutions will help in providing exceptional service. Candidates should have completed at least the 12th grade and have 0 to 1 year of experience in a similar role. This is a full-time position that requires working from our office in Baner.

We are seeking a talented and versatile Senior Inside Sales Executive to join our dynamic team. The idealcandidate should have a strong background in B2C sales.Roles and Responsibilities: Conduct video calls with potential students to introduce our products/services and close sales leads. The Senior Business Development Associate needs to wear a blazer, be well-dressed and look veryprofessional as per our dress code policy during the video calling session. Utilize persuasive communication skills to effectively present product features and benefits duringvideo calls. Close sales and achieve weekly-monthly quotas. Build and maintain strong relationships with clients through video interactions, addressing their queriesand concerns. We believe in hiring partners rather than just employees. Collaborate with the sales team to develop effective video sales strategies and achieve sales targets. Stay updated on industry trends and competitors' offerings to provide insightful recommendationsto clients during video calls. Continuously enhance video sales techniques and strategies through self-improvement initiativesand training sessions. Looking for individuals who possess a mindset of perseverance and are willing to take on challengeswith a strong sense of determination and motivation.Qualification: Any GraduateExperience: Minimum 1 year of B2C SalesCTC: Open for Right CandidatePerks & Privileges:1. Company Sponsored Lunch2. Uncapped Incentive but our average associate earns up to 30,000.3. Daily Meditation Session4. Learning, Development & Fun Activities every month.5. Exciting Reward & Recognition Programs.6. Paid Vipassana LeaveWeekly off: 1st, 3rd Weeks: Monday and Tuesday (5 days working For Mentor Me Dept) 2nd and 4th Weeks: Monday (ONLY- For Mentor Me Dept) In Training- 1 Week off ONLY