Array ( [0] => call-center-executive [1] => baner-pune ) Call Center Executive Jobs in Baner,Call Centre Executive Job Vacancies in Baner Maharashtra
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Call Center Executive Job Vacancies in Baner

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Call Center Executive - Full Time - Freshers

Nexgen

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Baner Pune
Outbound Calling Domestic BPO BPO Sales Call Center
We are looking for a dedicated Call Center Executive to join our team in Baner. This role is ideal for individuals who are enthusiastic, have strong communication skills, and are eager to provide excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls**: Handle calls from customers to assist with their inquiries and provide the necessary information or support.- **Resolve Customer Issues**: Address customer complaints or problems effectively, ensuring satisfaction and a positive experience.- **Maintain Records**: Keep accurate records of customer interactions and transactions to track issues and resolutions for future reference.- **Provide Product Information**: Offer detailed information about products or services to help customers make informed decisions.- **Follow Up**: Make follow-up calls to customers as needed to ensure their issues are resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills**: Must possess clear verbal communication skills to interact effectively with customers.- **Customer Service Orientation**: A strong desire to help customers and resolve their issues promptly is essential.- **Basic Computer Knowledge**: Familiarity with basic computer operations and the ability to navigate software systems is necessary.- **Team Player**: Ability to work well in a team environment, supporting colleagues and contributing to group goals.- **Problem-Solving Abilities**: A proactive approach to identify issues and suggest solutions will help in providing exceptional service. Candidates should have completed at least the 12th grade and have 0 to 1 year of experience in a similar role. This is a full-time position that requires working from our office in Baner.
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Customer Care Executive Fresher

DBS Mintek Pvt Ltd

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center Cold Calling
Vodafone Idea Voice Process
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Urgent Requirement For Customer Support Executive

DBS Mintek Pvt. Ltd.

  • 0 - 4 yrs
  • 1.3 Lac/Yr
  • Baner Pune
Customer Care Voice Process International BPO Customer Communication Call Center
A Customer Support Executive assists customers with product inquiries, issues, and complaints via phone, email, or chat. They provide information about products/services, troubleshoot problems, and ensure customer satisfaction. Responsibilities include resolving concerns promptly, maintaining records, and escalating complex issues. Good communication, patience, and problem-solving skills are essential for this role.
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Customer Support Executive

PWS Tech Services

  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Baner Pune
Call Center Executive Customer Care Representative
We is looking for young and dynamic Male/Female candidates who are ambitious, smart and dynamic to learn & achieve set goals set forward for the post of Customer Support Executive. You will have to assist customers with issues & information requested when using our products and services. Your responsibility will include resolving customer queries and recommending solutions to achieve a seamless experience for customers.Responsibilities and Duties:o Demonstrates ownership to resolve challenging customer issues, escalating when necessaryo Update our internal databases with information about issues and useful discussions with customerso Maintaining a positive, empathetic and professional attitude toward customers at all timeso Draft quotations as per customers requesto Identify and assess customers needs to achieve satisfactiono Communicating with customers via Chat, Email or Calls; follow up with customerso Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutiono Knowing our products thoroughly so that customer queries can be solvedo Processing orders, forms, applications, and requestso Follow communication procedures, guidelines and policieso Build sustainable relationships and trust with customer accounts through open and interactive communicationo Providing feedback on the efficiency of the customer service processKey Skills & Qualifications:o High School Diploma or Degree or Equivalento Proven customer support experience or experience as a Client Service Representativeo Fluency in English is a musto Ability to multi-task, prioritize, and manage time effectivelyo Patience when handling tough caseso Understanding of how CRM systems worko Excellent documentation skillso Understanding of how CRM systems worko Work successfully in a team environment as well as independentlyo Excellent communication skills
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Jobs by Related Category

BPO Telecaller

DBS Mintek pvt ltd

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Baner Pune
Good Communication Telecaller BPO Call Center Executive Customer Care Executive
Inform customers about company's products/services and offers Manage inbound and outbound customer calls in a timely manner Identify customers needs and wants, clarifying information whenever possible Ability to be on phone for a long time and familiar using dialer systems
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Customer Support Executive

PWS Tech Services

  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Baner Pune
Call Center Executive Customer Care Representative
We is looking for young and dynamic Male/Female candidates who are ambitious, smart and dynamic to learn & achieve set goals set forward for the post of Customer Support Executive. You will have to assist customers with issues & information requested when using our products and services. Your responsibility will include resolving customer queries and recommending solutions to achieve a seamless experience for customers.Responsibilities and Duties:o Demonstrates ownership to resolve challenging customer issues, escalating when necessaryo Update our internal databases with information about issues and useful discussions with customerso Maintaining a positive, empathetic and professional attitude toward customers at all timeso Draft quotations as per customers requesto Identify and assess customers needs to achieve satisfactiono Prompt response to customer inquirieso Communicating with customers via Chat, Email or Calls; follow up with customerso Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutiono Knowing our products thoroughly so that customer queries can be solvedo Processing orders, forms, applications, and requestso Follow communication procedures, guidelines and policieso Build sustainable relationships and trust with customer accounts through open and interactive communicationo Providing feedback on the efficiency of the customer service processKey Skills & Qualifications:o High School Diploma or Degree or Equivalento Proven customer support experience or experience as a Client Service Representativeo Fluency in English is a musto Ability to multi-task, prioritize, and manage time effectivelyo Patience when handling tough caseso Understanding of how CRM systems worko Excellent documentation skillso Understanding of how CRM systems worko Work successfully in a team environment as well as independentlyo Excellent communication skills
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