Desktop Support Fresher Jobs in Mohali

Job description Network System Administrator Configuring and installing various network devices and services Perform network maintenance and system configurations. Monitor network engineering performance and ensuring system availability and reliability. Undertake capacity management and audit of IP addressing and hosted devices within the organization. Provide Level-2/3 support and troubleshooting to resolve issues. Upgradation of the network infrastructure as and when required.Requirements: Proven hands-on network engineering experience. Deep understanding of networking protocols. Good experience in Hardware troubleshooting. Knowledge of system security techniques. Hands-on experience with monitoring, network diagnostic, and network analytics tools.

Provide product related support to ship/office staff.Provide support to users related to IT hardware and software, through phone, web, WhatsApp & email.Manage end-user client relationship on a day to day basis.Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriatelyLearn and be proficient with advanced user configuration optionsBe able to deploy applications and troubleshoot defectsAbility to understand the client's business requirements.Able to determine problems and deliver known solutions with a high level of customer satisfaction.Provide 24/7 coverage, work in alternating shifts of day, evening and night.Occasional travel/sail required for onsite implementations on vessel or office.Provide trainings/demonstrations of company products to international clientele.