Customer Support Executive Job Vacancies in Jharkhand

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- **Guest Assistance**: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- **Problem Resolution**: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- **Coordination with Airline Staff**: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- **Feedback Collection**: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- **Safety and Security Awareness**: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.

We are hiring for Ranchi Doranda Location Male candidates prefered In hand 13,300 CTC 17,400Rotational Shift If you are Interested Kindly call on 9241567432 or DM your resume

Sales Executive - NESH INDIA INFRASTRUCTURE PVT. LTD.Location:DanapurReports To: Sales ManagerJob Summary:As a Real Estate Sales Executive, you will be responsible for driving propertysales by developing client relationships, identifying potential buyers, andproviding exceptional customer service. The role involves following upinterested clients, showcasing properties and ensuring client satisfactionthroughout the transaction process.Key Responsibilities:1. Client Acquisition and Management2. Property Sales3. Market Research and Analysis4. Customer ServiceQualifications and Skills:# Education: MBA in Business, Marketing, Real Estate, or a related field(preferred)# Experience: 3-5 years of experience in sales or real estate (fresherswith a strong sales aptitude are also welcome)# Skills:- Strong interpersonal and communication skills.- Persuasive negotiation abilities.- Proficiency in CRM software and Microsoft Office Suite.- Knowledge of local real estate laws and regulations is a plus.# Key Attributes:- Self-motivated and goal-oriented.- Ability to work independently and as part of a team.- Strong organisational and time-management skills.- High level of professionalism and integrity.# Work Environment:- Office-based with frequent fieldwork for site visits and clientmeetings.- Flexible working hours, including weekends and evenings, as per clientavailability.# Compensation:- Base Salary: 25000/- monthly- Incentives: Performance-based commission and bonuses.- Perks: phone reimbursements, paid leave and travel reimbursementContact us for any help or query on 9102102367 or 9523023250Email - info@ccscareer.in

Join our team as an Airport Guest Relationship Executive in Ranchi, where you will be responsible for assisting guests with ticketing, airport operations, and providing exceptional customer service. Your key responsibilities include handling guests, passengers, and maintaining positive customer relationships. You will also be tasked with coordinating airline operations, managing ground staff activities, and ensuring smooth ground operations. We are looking for candidates with good communication skills, a strong customer service orientation, and the ability to work well under pressure in a fast-paced airport environment. If you are a 10th pass candidate with a passion for customer service and the willingness to learn, this role is perfect for you.

Job Openings for 250 Soft Service Executive.. Jobs for Freshers in Kolkata,Patna,Ranchi,jharkhand,Durgapur,Siliguri,Bhubaneswar,Asansol,Gaya,Around Kolkata, having Educational qualification of : Higher Secondary with Good knowledge in Good Communication Skills,Customer Support,Passengers Handling,Problem Solving,Customer Service etc.For further inquiries contact in +91 8961167542 / interjetplacement@gmail.comkindly do send your CV in +91 8961167542 ( whatsapp) or interjetplacement@gmail.com

We are hiring For Customer support profile for voice process Shift - Girls Day shift Boys Rotational shiftSalary - Till 17,900 CTCLocation- Kanke , Ranchi Only English communication skills preferred If you are Interested do connect with me

Airport Ground Staff are responsible for ensuring the smooth operation of airport and airline services for passengers and cargo. They work in various roles such as Ground Handling Staff, Ground Staff Supervisor, Airport Executive, Customer Support, Customer Care Representative, Guest Relations Manager, Front Desk Officer, Lounge Executive, Air Ticketing Staff, Airport Manager, and Airport Staff.Responsibilities:- Greeting passengers and providing them with information about flights, services, and airport facilities