Airport Guest Relationship Executive (Freshers) Dhanbad

We are seeking an Airport Guest Relationship Executive in Dhanbad, India, to provide exceptional service to guests at the airport. This entry-level position is ideal for individuals with a passion for customer service and a desire to enhance the travel experience.

Key Responsibilities:

1. **Guest Assistance**: Welcome and assist passengers with inquiries, providing information about flights, terminal services, and local amenities to ensure a pleasant experience.

2. **Issue Resolution**: Address and resolve any concerns or complaints from guests promptly, working closely with airport staff to ensure satisfaction.

3. **Coordinating Services**: Help coordinate special services for guests, such as wheelchair assistance or transportation arrangements, ensuring their needs are met efficiently.

4. **Feedback Collection**: Gather guest feedback to improve services and share insights with management for continuous enhancement of guest experiences.

5. **Team Collaboration**: Work effectively with other airport staff and departments to ensure seamless service delivery and maintain high standards of guest relations.

Required Skills and Expectations:

Candidates should possess strong communication skills and a friendly demeanor to interact with diverse guests. A proactive attitude and problem-solving skills are essential to handle various situations effectively. Basic computer skills are required for record-keeping and communication purposes. Candidates should be team-oriented and able to work in a fast-paced environment, demonstrating flexibility and a commitment to excellence in customer service. A minimum education of 10th grade is required, and experience is not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  54

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata