Customer Support Executive - Freshers

- **Key Responsibilities:**

1. Handle incoming customer inquiries and provide accurate information: As a Customer Support Executive, you will be responsible for answering phone calls, emails, and messages from customers and addressing their queries in a prompt and professional manner.

2. Assist customers with product-related issues: You will need to have a good understanding of the products or services offered by the company in order to troubleshoot and resolve any issues that customers may be facing.

3. Process orders and returns: It will be your responsibility to assist customers with placing orders, processing returns, and ensuring that their transactions are completed smoothly.

4. Maintain customer records: You will need to update customer information and interactions in the company's database to ensure accurate record-keeping and seamless communication with customers.

- **Required Skills and Expectations:**

1. Excellent communication skills: The ability to communicate effectively with customers is essential for this role.

2. Strong problem-solving skills: You should be able to think on your feet and come up with solutions to customer issues quickly and efficiently.

3. Patience and empathy: Dealing with customer complaints and frustrations requires a high level of patience and empathy.

4. Basic computer skills: Proficiency in using basic computer applications and CRM software is necessary for this role.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  Graduate

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office