Ticketing Executive Job Vacancies in Kolkata

As a Boarding Pass Executive in Kolkata, you will play a vital role in ensuring a smooth travel experience for passengers. You will be responsible for helping travelers with the boarding process and managing their travel documents efficiently.Key Responsibilities:1. **Check-In Support**: Assist passengers in the check-in process by verifying their travel documents and issuing boarding passes promptly.2. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues related to boarding.3. **Documentation Management**: Ensure that all travel documents, including boarding passes, are accurate and properly managed to maintain smooth operations.4. **Collaboration**: Work closely with other airport staff and departments to facilitate a seamless boarding process and enhance passenger satisfaction.5. **Safety Compliance**: Follow all safety and security protocols to ensure passenger and airport safety during the boarding process.Required Skills and Expectations:We seek individuals who possess good communication skills and the ability to work well under pressure. You should be detail-oriented and able to handle multiple tasks simultaneously. Punctuality and a professional appearance are essential, as you will be the first point of contact for many passengers. A positive attitude and a willingness to help others will contribute to your success in this role. Flexibility to work different shifts, including weekends and holidays, is also required.

Join our dynamic team in Kolkata as an Airport Operations Executive, where you will play a vital role in ensuring smooth airport operations. Ideal candidates are enthusiastic and eager to learn, with a passion for the aviation industry.As an Airport Operations Executive, your key responsibilities will include:1. **Customer Service**: Assist passengers with check-in, boarding, and inquiries to ensure a positive travel experience.2. **Flight Coordination**: Monitor flight schedules and communicate relevant updates to passengers and airline staff.3. **Baggage Handling**: Ensure the proper handling, loading, and unloading of baggage while maintaining records and addressing any issues that arise.4. **Safety Compliance**: Follow all safety and security regulations to guarantee the safety of passengers and staff during airport operations.5. **Team Collaboration**: Work closely with different teams, including security and ground staff, to ensure seamless operations and effective communication.To succeed in this role, candidates must possess strong communication skills to interact with passengers and team members effectively. A keen attention to detail is essential for managing schedules and handling baggage. Being adaptable and able to work under pressure will also be important, as airport operations can be fast-paced. Previous experience is not required, making this an excellent opportunity for recent graduates or those looking to start a career in aviation. A minimum of a 12th-grade education is required.

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.

We are seeking a Ground Staff Executive in Kolkata. This entry-level position is ideal for individuals with a 12th-grade education and little to no work experience. As a key part of our ground operations team, you will facilitate various tasks to ensure a smooth airport experience for passengers.Key Responsibilities:1. **Customer Service**: Provide friendly and professional assistance to passengers at the airport, including check-in, baggage handling, and guidance to various services.2. **Ticketing and Boarding**: Ensure accurate ticketing procedures and assist with boarding processes, checking for valid documents and luggage compliance.3. **Luggage Handling**: Manage baggage of passengers, ensuring it is loaded and unloaded promptly and safely.4. **Safety Protocols**: Adhere to all safety and security regulations, ensuring that protocols are followed during all ground operations.5. **Communication**: Collaborate effectively with team members and other departments to address passenger queries and resolve issues promptly.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact well with passengers and colleagues. A customer-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills are necessary for handling booking systems and maintaining records. Punctuality, reliability, and a professional demeanor are crucial, as the role involves direct engagement with passengers and teamwork. A positive attitude and flexibility to work various shifts are also expected.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

Job DescriptionGround Staff ExecutiveDear Candidate,We are looking for a Dynamic Candidate with good Communication SkillsRoles And ResponsibilitiesGreeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.Desired Candidate Profile 10th,12th,Any degree,Diploma Qualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills,ticketing ground staff,RequirementsQualification 12th or Any Under Grad/graduated(freshers) Skills: fresher,good analytical skills ground staff,Other DetailsIndustry

We are looking for an Airport Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are keen to start their career in the aviation industry and possess good communication skills.Key Responsibilities:- **Ticket Sales and Reservations**: Assist customers in booking tickets for air travel, ensuring accuracy in details such as flight dates, passenger names, and travel destinations. - **Customer Service**: Provide excellent service by addressing customer inquiries, resolving concerns, and guiding them through the ticketing process. Your friendly demeanor will help create a positive experience for travelers.- **Documentation and Reporting**: Maintain and update records of ticket sales and reservations. You will ensure that all documentation is accurate and complies with airline policies.- **Collaborate with Airlines**: Work closely with various airlines to ensure availability and confirm bookings. You will act as a liaison between the customers and the airlines.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to interact effectively with customers and team members. Being detail-oriented is essential to ensure accuracy in ticketing. A basic understanding of computers and software used in ticketing processes is preferred. The ideal candidate should be enthusiastic, eager to learn, and able to work in a fast-paced environment. Must be flexible with work hours, as the position may require working on weekends and holidays.

As an Airport Executive, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Customer Assistance**: Help passengers with inquiries about flights, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Check-in Support**: Assist travelers during the check-in process, guiding them through self-service kiosks or manual check-in methods if necessary.- **Luggage Handling**: Provide information on baggage policies, assist with lost luggage claims, and ensure that passengers understand their baggage allowances.- **Coordination with Airlines**: Work closely with various airlines to relay information about flight schedules, delays, and gate changes to passengers promptly.- **Emergency Response**: Remain alert and ready to act in case of emergencies or unusual situations, always prioritizing passenger safety and security.- **Feedback Collection**: Gather feedback from travelers regarding their experiences to help improve services and address any concerns they may have.To excel in this role, you should have strong communication skills to interact effectively with passengers. A friendly and patient demeanor is essential, as you will often deal with stressed travelers. Basic knowledge of airport operations and customer service principles is preferred. You must also be comfortable working from home while managing tasks independently. Attention to detail and the ability to handle multiple tasks simultaneously are important traits for success in this position. A pass in the 12th grade is required, and prior experience in a similar role is a plus but not mandatory.

Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.

As an Airport Ticketing Executive, you will play a crucial role in managing passenger ticketing services at the airport. **Key Responsibilities:**- **Customer Assistance:** Help passengers with ticket bookings, cancellations, and modifications, ensuring they have all necessary information about their flights.- **Ticket Sales:** Process ticket sales accurately through the system, including issuing boarding passes and managing payments while maintaining high transaction accuracy.- **Flight Information:** Provide passengers with current flight schedules, delays, and other essential travel information, helping them stay informed and reducing travel-related stress.- **Problem Resolution:** Address passenger inquiries and resolve issues related to ticketing and travel, demonstrating empathy and effective communication to ensure customer satisfaction.- **Record Maintenance:** Maintain accurate records of tickets sold and customer interactions, ensuring all data is up-to-date for both tracking and reporting purposes.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact with passengers and colleagues effectively. A basic understanding of computer systems and ticketing software is preferred. Attention to detail is essential, as accuracy in ticket sales and processing is critical. You should be adaptable and able to handle stressful situations calmly. A polite and professional demeanor will enhance customer service experiences. Being able to work in a fast-paced environment is key, as the airport setting often requires quick thinking and responsiveness.

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8533061117* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsory* Experience: 4 to 6 years* Salary: 45k to 55k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skillsets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email = Content On This Number=8533061117

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

We are looking for an Airport Check-in Executive based in Kolkata. The ideal candidate should be a 12th pass and must have between 0 to 4 years of experience in customer service or a related field. This is a full-time role that requires the individual to work from the office at the airport.**Key Responsibilities:**- **Passenger Check-in:** Assist travelers with the check-in process by verifying their travel documents and managing luggage check-in. This ensures a smooth and efficient start to their journey.- **Customer Assistance:** Provide exceptional service to passengers, answering queries and resolving issues related to their flights, baggage, and other travel needs, ensuring their comfort and satisfaction.- **Documentation Handling:** Ensure that all necessary travel documents are collected, checked, and processed correctly. This helps maintain compliance with airline policies and regulations.- **Coordination with Ground Staff:** Communicate effectively with airline ground staff regarding passenger needs and any irregularities. This teamwork is crucial for maintaining operational efficiency.- **Problem Solving:** Address any unforeseen issues that arise during check-in, such as flight delays or cancellations, and offer practical solutions to travelers.The ideal candidate should possess strong communication skills, a friendly and approachable demeanor, and the ability to work in a fast-paced environment. Attention to detail and a customer-focused mindset are essential for this role. Proficiency in basic computer skills is also required for managing check-in systems efficiently.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

Job SummaryAn Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes providing excellent customer service, handling in-flight emergencies, and representing the airline professionally.Key ResponsibilitiesWelcome passengers on board and assist with seating arrangementsConduct pre-flight safety checks and demonstrate safety proceduresEnsure compliance with aviation safety rules and regulationsServe food, beverages, and in-flight services to passengersAssist passengers with special needs (children, elderly, disabled)Handle passenger queries, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the aircraft cabinCoordinate with pilots and fellow cabin crew membersEnsure proper landing procedures and passenger disembarkationEligibility Criteria (Typical)Minimum qualification: 10+2 (any stream)Age: Usually 1827 years (varies by airline)Height & arm reach: As per airline standardsGood eyesight (correctable vision accepted by most airlines)Excellent communication skills in English & Hindi (additional languages are a plus)Pleasant personality with customer-service orientationSkills RequiredStrong interpersonal and communication skillsCustomer service and problem-solving abilitiesCalmness under pressure and emergency situationsTeamwork and adaptabilityProfessional grooming and etiquetteWork EnvironmentIrregular working hours, including nights, weekends, and holidaysDomestic and international travel opportunitiesFast-paced and customer-focused environmentSalary Freshers: 30,000 60,000 per monthExperienced crew: 80,000+ per monthAdditional benefits: Free/discounted air travel, layover allowances, insurance

As an Airline Domestic Ticketing Executive based in Kolkata, you will play a vital role in ensuring smooth ticketing and customer service for domestic flights. Your responsibilities will include:- **Ticket Booking**: Assist customers with booking domestic flight tickets by entering details accurately into the reservation system, ensuring all information is correct to avoid any travel issues.- **Customer Support**: Provide excellent customer service by addressing queries and concerns related to ticketing, such as pricing, availability, and travel regulations, ensuring a pleasant experience for the traveler.- **Payment Processing**: Handle payment transactions efficiently, including accepting cash or card payments, and issue tickets promptly after payment confirmation to facilitate smooth travel.- **Cancellation and Amendments**: Process ticket cancellations and amendments while following airline policies and procedures, helping customers manage their travel plans according to their needs.- **Coordination with Airlines**: Liaise with various airlines to obtain updated information on flight schedules, fares, and other services, ensuring that customers are well-informed.- **Documentation**: Maintain accurate records of all transactions and communications to ensure compliance and provide support for any queries in the future.To succeed in this role, you should have good communication skills and a friendly demeanor to interact effectively with customers. Basic knowledge of ticketing systems and a desire to learn about the airline industry will be beneficial. Attention to detail and the ability to work in a fast-paced environment are essential for ensuring customer satisfaction.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a pleasant experience for travelers at the airport. Your primary responsibilities include the following:- **Customer Assistance:** Greet and assist guests with their inquiries, providing them with information about flights, airport facilities, and services.- **Check-In Support:** Help passengers during the check-in process, ensuring they are aware of required documentation and procedures to avoid any delays.- **Handling Complaints:** Address and resolve any guest complaints or concerns calmly and efficiently, ensuring customer satisfaction.- **Providing Information:** Act as a point of contact for guests, offering guidance on airport amenities, transportation options, and local attractions to enhance their experience.- **Coordination with Airlines:** Collaborate with airlines to relay important passenger information and assist with any special requests or needs.To succeed in this role, candidates should possess strong communication skills and a friendly demeanor to engage effectively with guests from diverse backgrounds. A basic understanding of the airport environment and travel procedures can be advantageous. Flexibility to work in a fast-paced and dynamic environment is essential, along with the ability to handle stressful situations gracefully. Candidates should be proactive, present a positive attitude, and work well as part of a team, demonstrating a commitment to delivering exceptional customer service.

manage all non-flight logistics from check-in and baggage to safety and ramp services, acting as the primary point of contact to ensure passengers are safe, informed, and comfortable from terminal to aircraft.