Array ( [0] => customer-service-representative [1] => delhi-ncr ) Customer Service Representative Graduate Fresher Jobs in Delhi NCR
79

Customer Service Representative Graduate Fresher Jobs in Delhi Ncr

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Urgent Requirement For Customer Representative

Steady Career Consultant

  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Customer Management Customer Handling
We are hiring for International Voice Process. Need Excellent command over English. Both side cabs.5 days working.Rotational shifts and off.
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Airline Customer Service Agent - Delhi

Prolegion Private Limited

  • 0 - 1 yrs
  • Delhi
Communication Skills Problem Solving Customer Care
Job Title: Airline Customer Service AgentLocation: IndiaEmployment Type: Full-timeClient Name: Fly Journey AviationAbout the RoleThe Airline Customer Service Agent serves as the primary point of contact for passengers, delivering exceptional support across multiple communication channels. This role focuses on resolving customer inquiries efficiently while ensuring a positive travel experience aligned with airline policies and service standards.Roles & ResponsibilitiesProvide professional, timely, and efficient assistance to customers via phone, email, and chat for airline-related inquiries, bookings, and travel concerns.Handle passenger complaints with patience and empathy, ensuring high levels of customer satisfaction and retention.Manage ticket reservations, changes, cancellations, and refunds in compliance with company policies and procedures.Guide customers on airline policies, travel documentation requirements, baggage rules, and fare conditions.Coordinate with internal departments to fulfill special customer requirements, including assistance for passengers with disabilities or special baggage (e.g., sports equipment).Support customers during irregular operations such as flight delays, cancellations, or diversions by offering accurate information and alternative travel options.Monitor customer feedback and industry trends to suggest service improvements and enhance customer experience.Maintain confidentiality and follow security, fraud prevention, and customer verification protocols.Key ResponsibilitiesAct as the primary point of contact for flight bookings, status updates, and travel-related assistance.Identify and assess customer needs to deliver effective solutions and improve service efficiency.Collaborate with team members in a virtual work environment to ensure seamless service delivery.Participate in training sessions, team meetings, and feedback discussions to stay updated on airline products and industry standards.Share insights with management regarding recurring customer issues and potential service enhancements.Maintain a friendly, professional, and supportive tone in all customer interactions, reinforcing the airlines brand values.Required QualificationsHigh school diploma or equivalent (college degree preferred).Prior experience in customer service; experience in the airline or travel industry is an advantage.Excellent verbal and written communication skills with strong listening abilities.Proven problem-solving skills with the ability to remain calm and effective under pressure.Familiarity with airline reservation systems or similar software is a plus.Strong multitasking skills with the ability to work independently in a remote environment.Willingness to work flexible schedules, including evenings, weekends, and holidays.ATS Link: https://www.prolegion.com/marketplace/c9c51bc4-9807-4b7d-90ca-343c8f2292d8/airline-customer-service-agent?utm_source=Placementindia
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Customer Support Representative ( Gurgaon) - Gurgaon

TieIn HR Support

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Outbound Calls Inbound Calls Sales Process Chat Support Email Support Back End Processing
Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.
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Customer Service Representative (Freshers) Gurgaon

Evershine Recruitment Services

Customer Relationship Customer Service Customer Support Voice Process
Job highlightsGood English communication skills; Freshers or experienced candidates welcomeHandle customer queries via voice and chat in an international processRelocation bonus of 10K and lucrative incentives
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Jobs by Related Category

Customer Service Representative || Freshers & Experienced

Sky Oriented

  • 0 - 1 yrs
  • Noida Sector 63
Customer Relationship Outbound Calling
Jobs available for Graduates and Under Graduates with good communication skills. Freshers and Experienced both.
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Fresher hiring for Customer Service Representative

Oditly Technology

Customer Relationship Desktop Support Voice Process Good Communication English Language Customer Service Customer Support
We are a startup with a small and dedicated team. Very simply: The job will require you to learn our software and then help our clients use it effectively. Daily tasks can be broadly categorised as :*Responding to Customer Inquiries**Resolving Customer Issues**Maintaining Accurate Records and Documentation*We are looking for people who are willing to learn and grow with us.
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Hiring Freshers || Customer Service Representative

future role inc

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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Hiring For B.A Freshers - Customer Service Representative

Upskill

  • 0 - 3 yrs
  • Gurgaon
Customer Relationship Customer Service English Language Inbound Voice Process
International voice process at wipro
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Jobs by Popular Location

Customer Service Representative || Freshers & Experienced

Recoup Info

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Customer Relationship Customer Service Inbound Good Communication Skills English Customer Support Chat Process Customer Handling Query Management Problem Solving
*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS
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Customer Service Representative - Full Time - Freshers

Blinkzey

MS Excel English Language Custumer Desktop Support Customer Service Outbound Calling Customer Support
Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.
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Hiring Fresher - Academic Counsellor - Noida

JNQ Education Pvt. Ltd.

  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Noida Sector 62
Admission Counselor Admission Counsellor Admission Counselling Business Development Customer Care Representative Presentation Skills Educational Counsellor Education Industry Education Sector Overseas Marketing
We are urgently looking for Academic Counsellor for EduVib situated in Noida Sector -62. Please go through the JD & Essential skills we are looking in the required candidate:Company Profile: EduVib is one-stop solution for all the necessary steps to help you study abroad. From university selection to visa application and even accommodation. Our goal is to help and guide students in realizing their career aspirations and also help them enroll in their dream universities so they can pursue their preferred courses. Our mission is to make this process as smooth and hassle-free as possible. Job Title Academic CounsellorEducational Qualification: Graduate or Post Graduate Degree requiredExperience: Freshers can applyJob Location: Sector 62, Noida.Office Timings: 10:30am 7:00pm (Fixed Shifts)Job Description: Engage with prospective students via phone, email to understand their academic background, career objectives, and learning preferences. Evaluate students' academic records and recommending appropriate courses & offer them support, guidance, and resources to help students achieve their academic objectives. Providing academic guidance and support to students to discuss academic and personal goals. Generate leads through various channels, including online research, networking, and cold calling. Maintain accurate data & keep records of student interactions. Assist students with the enrolment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses. Staying informed about the latest trends, developments, and changes in educational standards and requirementsEssential Skills Excellent communication, negotiation, and interpersonalskills.(verbal and written). Excellent problem-solving and customer service abilities.If you are interested, then kindly send your updated CV at hr@eduvib.com.Contact HR - 9910913918
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Customer Service Representative

Dhal Information System

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Communication Customer Service Customer Support
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will provide outstanding support and assistance to our customers, ensuring their needs are met and concerns resolved promptly and professionally. This role is crucial in maintaining customer satisfaction and loyalty.Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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Customer Service Representative

ienergizer

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Noida
Customer Relationship Customer Support Voice Process Inbound Process
Position: Customer Support ExecutiveLocation- iEnergizer - A37 Block A Sector 60, Noida .Salary: Up to 25,000 CTCExperience Required: Minimum 6 months in salesEducation: Any Graduate with excellent communication skillsRole and Responsibilities 1. Provide top-notch customer support and address inquiries with efficiency and professionalism.2. Engage in upselling and cross-selling to enhance customer satisfaction and drive sales growth.
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Urgent Requirement For Customer Service Representative

Dhal Informtion System

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Service Inbound
Responsibilities Strong communication and interpersonal skills. Problem-solving and conflict-resolution abilities. Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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Customer Care Representative

Earlyjobs

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 127
English Language Good Communication Customer Calling
Notice Period: ImmediateShift Timings: Day ShiftWork Type: On SiteNo of Openings: 600Salary: 16500 - 17500Language: English, HindiSkills: Excel, Calling, CommunicationExperience: 0 - 3 yearsQualification: Graduation (10 + 2 + 3)Age: 18 - 30 yearsDescriptionVisitAt Axis BPO Process, we are actively recruiting individuals who are passionate about customer care and sales to join us as Tele Sales - Customer Care Executives. This role is ideal for fresh graduates looking to develop their skills in a dynamic and supportive environment. As a Tele Sales - Customer Care Executive, your primary responsibilities will include:-Handling Inbound Calls: Providing personalized assistance to customers, addressing their inquiries, and ensuring their needs are met effectively.-Cross-Selling**: Promoting additional products and services to enhance customer satisfaction and increase sales revenue.-Record Keeping**: Maintaining accurate and detailed records of customer interactions and transactions to track progress and improve service delivery.-Adherence to Policies**: Ensuring strict adherence to company policies and procedures related to customer care and sales processes.This position offers an excellent opportunity to gain valuable experience in customer relationship management and sales techniques. If you are motivated by delivering exceptional customer service, possess strong communication skills in English and Hindi, and thrive in a collaborative team environment, we encourage you to apply. Join Axis BPO Process and embark on a fulfilling career journey where your contributions will make a significant impact on customer satisfaction and business growth..
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Customer Support Representative

A2z World Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Support Technical Services Inbound Process
*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768
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Customer Support Representative

Corporate Career India

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida
Customer Relationship Chat Support Customer Support Customer Service Inbound Voice Process Inbound Process English Language Outbound Sales Inbound Voice Process Customer Calling Good Communication
Position - Customer Support (Blended) Qualification- Graduate/UndergraduateExperience- Minimum 6 months of documented BPO ExperienceJob Location- NoidaRotational Shifts (Day shift for female employees)6 Days WorkingRotational Week offsAge limit - 32 yearsGood Communication skills (Understands and read English )Salary : 28K CTC , 27.4K in handPaid TrainingNO CABSIMMEDIATE JOINER ONLYHiring Zone - East Delhi, South Delhi, Ghaziabad, NoidaNon Hiring Zone - West Delhi, North Delhi, Faridabad, Gurgaon (Relocation is mandatory)
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Non Voice Process Executive

G&R Management Consultancy Pvt Ltd

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Noida Sector 62
Communication Skills Customer Care Customer Care Representative Customer Support International Non Voice Process Chat Process Business Process Outsourcing International Process Customer Service English Customer Management Chat Process Executive Voice Process BPO Voice Customer Support Voice Process
Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .
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Walk-in For Customer Care Representative

Expert HR solutions

Voice Process English Language Inbound Voice Process Customer Relationship
Freshers & Experienced both are considerable Excellent CommunicationCustomer supportProblem-solving12th & Graduate both can apply
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Customer Care Representative (0-6 Years) (Female Only)

Clarity App

Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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Customer Service Representative

Dhal Information System

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon
Communication Customer Support Inbound Customer Service
Strong communication and interpersonal skills.Problem-solving and conflict-resolution abilities.Ability to multitask and manage time effectively.Work Schedule: 6 days a weekShifts: Rotational shifts (Day shifts for female candidates)Week Off: Rotational week offQualification: Graduation
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Hiring For Customer Support Representative

ienergizer

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Noida
Customer Relationship English Language Inbound Voice Process Technical Services
Customer Support Representative
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Looking For Technical Support

ienergizer

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Noida
Customer Care Consultant Customer Service Representative
To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Graduate (B Tech, BE, BSC, BCA , M Tech, MSC, ) or Result Awaited can apply.2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Good Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.4. Should have good negotiation skills and be able to influence people.Salary Offered :Up to : 18K CTCLocation :A 37, Block A sector 60 Noida
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